North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,149 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 2 years ago

Good morning Gary, Thank you for your review. We are glad that you are happy with the service you received from us. We always aim for a 5-star review, was your 1-star review left in error? As the comment seems positive. If not in error, we are very sorry that you are not completely satisfied with your order from us. Please do let us know what we could have done better to earn 5 stars from you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Amazing trophies well done, came quickly”

Helpful Report

Posted 2 years ago

Good afternoon Kirstie, Thank you so much for your review! We are so glad that you are happy with your trophies & with how quickly your order arrived for you. We always strive for a 5-star review, so is there anything we could have done better to earn 5 stars from you? Please do let us know. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Fast shiping good comunication product as described will use again”

Helpful Report

Posted 2 years ago

Good afternoon Uljan, Thank you so much for your 5-star review! We are so glad that you are happy with the fast delivery of your order from us. It always means a lot to us when a customer would order with us again, thank you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Very fast delivery and great Comms. Thank you”

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for your 5-star review! We are glad that you are happy with the fast delivery of your order from us & with the communication you received from us. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Exactly how I wanted it. Great price, delivery and care.”

Helpful Report

Posted 2 years ago

Good morning Seamus, Thank you so much for your 5-star review! We are glad that you are happy with our prices & with the delivery of your order from us. We always aim to provide our customers with exactly what they are wanting, so it is great to hear that you are completely satisfied. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Good value. Easy ordering and helpful staff. Quick delivery”

Helpful Report

Posted 2 years ago

Good afternoon Kevin, Thank you for your 5-star review! We are pleased to hear that you are happy with the quick delivery of your order from us & with the helpfulness of our staff. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Fantastic service very quick, trophie looks amazing, solid and expensive. It was purchased to reward my daughter with her achievement, she absolutely loves it. Thank you”

North East Trophies 5 star review on 21st February 2022

Helpful Report

Posted 2 years ago

Good morning, Thank you so much for your 5-star review! Thank you for including a photo as well - we love seeing pictures of our customers' trophies. We are so glad that you are happy with the service you received from us & with the trophy itself. What a lovely gift for your daughter, we are glad she loves her new trophy. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Great and fast I can only recommend”

Helpful Report

Posted 2 years ago

Good morning Natalia, Thank you so much for your 5-star review! It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“product got damaged due to courier however they got back to me straight away and sent out a replacement the next day. Really good service and fixed the issue quickly”

Helpful Report

Posted 2 years ago

Good morning Louise, Thank you so much for your 5-star review! We are very sorry about the damage that occurred during the delivery of your order, but we are so glad that we were able to resolve this issue quickly for you. We are proud of the excellent customer service that we provide, so it is great to hear that you are happy with the service you received from us. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“services are good. trophies are good value for money”

Helpful Report

Posted 2 years ago

Good morning Stella, Thank you for your review. We are glad that you are pleased with our service & with our products. We always strive for a 5-star review from every one of our customers - is there anything that we could have done better in regards to your order to receive 5 stars from you? We are always happy to hear how we could improve for our customers. Please feel free to contact us to let us know. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Excellent customer service and product. My emails were answered very quickly and they sent a proof copy of my design before it was printed. Will definitely use them again.”

Helpful Report

Posted 2 years ago

Good morning Catherine, Thank you for your 5-star review! We are proud of the service we provide to our customers, so it is great to hear that you found our customer service to be excellent. We look forward to helping you with your next order! Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Fantastic, good value for money.”

Helpful Report

Posted 2 years ago

Good morning Filipina, Thank you for your review! We are glad that you are happy with the good value of our products. We always aim for a 5-star review from every one of our customers. If there is anything that we could have done better to achieve 5 stars, please do let us know. We strive for all of our customers to be completely happy with their order from us, so we would be happy to hear how we could improve. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Amazing service. Quick delivery, great quality product. Thank you.”

North East Trophies 5 star review on 18th February 2022

Helpful Report

Posted 2 years ago

Good morning Peter, Thank you for your 5-star review! Thank you for also including a photo - we love seeing photos of our customers' orders. We are proud of the service we provide to our customers, so it is great to hear that you found our service to be amazing. We are glad that you are happy with the quick delivery of your order & with the quality of your item. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Excellent service just would have liked my glass heart to have been able to stand ,”

Helpful Report

Posted 2 years ago

Good morning Linda, Thank you for your 5-star review! We are proud of the service we provide to our customers, so it is great to hear that you found our service to be excellent. We always aim for our customers to be completely satisfied with their order from us, so if there is something you are not completely happy with, please feel free to contact us regarding this. You can contact us via phone - 0191 348 0173 - or email - trophies@netrophies.co.uk. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“From ordering to delivery,it was a quick process ,when my order arrived,it was very well packed and I must say ,some one enjoyed packing it as it was a work of art ,thank you very much , brilliant I will use your company again”

Helpful Report

Posted 2 years ago

Good morning Darren, Thank you for your 5-star review! It is great to hear that you found our ordering process to be quick. We are glad that you are happy with the packing of your order, our packing team will be so pleased to hear your positive feedback. We look forward to helping you with your next order! Kind regards, Michelle - North East Trophies

Posted 2 years ago

“The trophies look good and are amazing value for money. Perfect for our grandkids at our family Sports Day.”

Helpful Report

Posted 2 years ago

Good afternoon Teresa, Thank you so much for your 5-star review! We are so pleased that you are happy with your order from us. What a lovely idea, we hope that your grandchildren are happy with the trophies too. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Very well made would definitely Buy again thank you”

Helpful Report

Posted 2 years ago

Good morning Anne, Thank you so much for your 5-star review! We are so glad that you are happy with your order from us. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“All of the team were extremely helpful and nothing was too much trouble, even suggesting a better way of presenting the engraving on the glass heart. Very happy with my purchase and I definitely recommend this company”

Helpful Report

Posted 2 years ago

Good morning Julie, Thank you so much for your 5-star review! We are so glad that we could be of help & that you are happy with your order from us. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“We haven’t used them yet it’s for our wedding but I am really pleased with them”

Helpful Report

Posted 2 years ago

Good morning Rachel, Thank you so much for your 5-star review! We are so glad that you are pleased with your order from us. We hope you enjoy your wedding! Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Very Happy with my purchase from N E Trophies. Very well made liked how you could have it engraved. Excellent value for money.”

Helpful Report

Posted 3 years ago

Good morning Sarah, Thank you so much for your 5-star review! We are so glad that you are happy with your order from us. Kind regards, Michelle - North East Trophies

Posted 2 years ago

North East Trophies is rated 4.9 based on 3,149 reviews