North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,149 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A brilliant company right from the start. They helped me design the trophies, Sent proofs and after payment just a couple of days to arrive. Excellent service. Thank you I'll be back.”

Helpful Report

Posted 3 years ago

Good morning Steve, Thank you so much for your 5-star review! We are so glad that we could help with the design of your trophies. It is great to hear that you are happy with the quick arrival of your order & with the service you received from us. We look forward to helping you with your next order. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Excellent service as usual”

Helpful Report

Posted 3 years ago

Good morning Eileen, Thank you so much for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. Thank you for being a loyal customer & a frequent shopper with us, we very much appreciate it. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Trophy was easy to order, nicely engraved and arrived really promptly. Only niggle was it had a torch motif but the one I saw online had a football motif which was exactly what I wanted. All in all, very pleased.”

Helpful Report

Posted 3 years ago

Good morning Linda, Thank you for your review. We are glad that you found our ordering process easy. It is great to hear that you are happy with our engraving work & with the prompt arrival of your order from us. We are very sorry that your order was not exactly what you wanted. We always strive for a 5-star review & for our customers to be completely happy with their orders, so please feel free to contact us regarding this - we would be more than happy to help resolve this for you as best we can. You can contact us via email - trophies@netrophies.co.uk - or phone - 0191 348 0173. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Very quick delivery. Packed really well. Glasses and engraving just as I ordered. Excellent value for money.”

Helpful Report

Posted 3 years ago

Good morning Susan, Thank you so much for your 5-star review! We are glad that you are happy with the quick delivery of your order & with your new glasses. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Excellent service. Etched glasses with own design and my brother was really happy with them.”

Helpful Report

Posted 3 years ago

Good morning Nick, Thank you so much for your 5-star review! We are proud of our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad that your brother is happy with the glasses. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Excellent trophy thank you”

Helpful Report

Posted 3 years ago

Good morning Ben, Thank you so much for your 5-star review! We are so glad that you are happy with your trophy from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service with fast response and item exactly as requested. I’d highly recommend and would use this company again.”

Helpful Report

Posted 3 years ago

Good afternoon Jane, Thank you so much for your 5-star review! We are proud of the customer service we provide, so it is great to hear that you are happy with the service you received from us. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent service, very fast delivery, very professional and exceptional workmanship. Highly recommend and would order again.”

Helpful Report

Posted 3 years ago

Good afternoon Laura, Thank you so much for your 5-star review! We are proud of our customer service, so it is great to hear that you found our service to be excellent. We are so happy that you are also pleased with our workmanship. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Delivered dot on time - very pleased with kids rugby trophy - everything done with care - many thanks”

Helpful Report

Posted 3 years ago

Good morning, Thank you so much for your 5-star review! We are so glad that you are happy with the on-time delivery of your order from us & with the trophy. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Excellent communications to agree the order and quote, and the quality of the trophies and engraving was first class. We had 40 trophies delivered within a week. Very impressed and special thanks to Abby who answered emails immediately.”

Helpful Report

Posted 3 years ago

Good morning Alan, Thank you so much for your 5-star review! We are so glad that you are happy with the quality of our products & with our engraving work. I have passed on your thanks to Abby, she is happy that she could help! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Ordered the plates without Engraving, arrived a few day's later. Got it Engraved for the minister as he was presented with a Portrait and needed it Engraved. The plates were good Quality Thank You”

Helpful Report

Posted 3 years ago

Good morning George, Thank you so much for your 5-star review! We are so glad that you are happy with the quality of our plates. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Had to get a replacement trophy for my grandson spotted the same one on NE trophies website package arrived sooner than I thought well rapped a super service and good communication.”

Helpful Report

Posted 3 years ago

Good afternoon Paul, Thank you so much for your 5-star review! We are so glad that we had the trophy you needed for your grandson. It is great to hear that your order arrived so quickly for you. We pride ourselves on our ability to provide our customers with the best customer service, so we are pleased that you are happy with the service you received from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“This little trophy was purchased for my Grandson, purely a play item for his toy car play competitions. He was very pleased with it and I was too. Very good quality and engraved too for such a low price, it delivered very quickly as well”

North East Trophies 5 star review on 30th January 2022

Helpful Report

Posted 3 years ago

Good morning Stephen, Thank you so much for your 5-star review! What a lovely gift for your grandson. We are so glad that you are both happy with the trophy. It is great to hear that you are pleased with the quality of your order & with our prices. Thank you for including a photo as well! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“The trophies were very good and at a reasonable price. Service was good. Delivered in good time.”

Helpful Report

Posted 3 years ago

Good afternoon Harry, Thank you so much for your 5-star review! We are so glad that you are happy with our products & with our prices. It is great to hear that you are also pleased with the delivery time of your order. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Brilliant communications, top class trophies and engraving, and competitive prices. There's always a risk of buying this sort of thing over the web, particularly as they are 300 miles away, but everything went smoothly. Used NE Trophies for golf club trophies and will use next year. Thanks to Abby and Steven.”

Helpful Report

Posted 3 years ago

Good afternoon Alan, Thank you so much for your 5-star review! We are so glad that you are happy with our products & with our engraving work. It is great to hear that we made everything go smoothly for you. We look forward to helping you with your order next year! It is always lovely when our customers thank members of our team personally, I have passed on your thanks to them, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Very happy. Will buy again and I loved the little candy surprise in it.”

Helpful Report

Posted 3 years ago

Good morning Preeti, Thank you so much for your 5-star review! We are so glad that you are happy with your order from us. It always means a lot to us when our customers would shop with us again, thank you. We love including a little treat for our customers in their orders! Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Ordered parker pen, asked for engraving, arrived in perfect condition, was as ordered and very well packaged”

Helpful Report

Posted 3 years ago

Good afternoon Adeline, Thank you so much for your 5-star review! We are so glad that you are happy with your new pen from us & with our packaging. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“I have had 2 orders now from NE Trophies and they have been exactly what I have ordered. They are great trophies for the price. I would recommend them to anyone.”

Helpful Report

Posted 3 years ago

Good afternoon Colin, Thank you so much for your 5-star review! We really appreciate it when our customers come back & shop with us again, thank you. We are so glad that you are happy with our trophies & our prices. It always means a lot when a customer would recommend us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Bought a turkey trophy for a golf society event, excellent quality, great price and arrived well packaged within the time frame given. Many thanks will buy again from this supplier.”

Helpful Report

Posted 3 years ago

Good afternoon Tim, Thank you so much for your 5-star review! We are so pleased that you are happy with the quality of our trophy & with our prices. It always means a lot to us when our customers would shop with us again, thank you. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“VERY HELPFUL SERVICE. QUICK TURNAROUND OF ORDER. QUALITY WORKMANSHIP”

Helpful Report

Posted 3 years ago

Good afternoon Clifford, Thank you so much for your 5-star review! We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are happy with the service that you received from us. We are so glad that you are also pleased with our quick turnaround time & with the quality of our work. Kind regards, Michelle - North East Trophies

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,149 reviews