North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,149 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best place to get trophies. Ordered twice here now and each time the logos have been fantastic engraved on them! Extremely fast shipping too! Great customer service as well”

Helpful Report

Posted 2 years ago

Good afternoon Lynsey, Thank you very much for your 5-star review! It is great to hear that you are a returning customer, it is greatly appreciated. We are glad that you are happy with the fast delivery of your order from us & with our customer service. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Great product and service at a reasonable price.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with our customer service. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“I was very happy with the service received from NE Trophies. Emails were responded to quickly and efficiently, and my questions were answered quickly, in a friendly manner. It was straightforward working with the design rep and everyone was very pleased with the engraved trophies we purchased.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Trophies arrived in an excellent condition and shipping was very prompt!”

Helpful Report

Posted 2 years ago

Good morning Jonny, Thank you very much for your 5-star review! We are glad that you are happy with your new trophies from us. It is great to hear that you are also pleased with the quick delivery of your order. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Using NE Trophies was frankly effortless. I needed something within a few days and was trawling the usual search engines and clicked through to their website. It must have taken me a maximum of ten minutes to find something suitable, upload the right graphics and create a fitting anecdote. In fact, it was so quick, that I actually started the process again because I thought there must be something wrong. I ordered the Thursday before the Good Friday bank holiday and the item was delivered on Tuesday morning after the Easter Monday bank holiday, well packaged and boxed up as appropriate for a glass award. I can't fault them and will 100% definitely be using them again.”

Helpful Report

Posted 2 years ago

Good morning Simon, Thank you very much for your 5-star review! We are glad to hear that you had such a positive experience using our website. We have recently launched a brand new North East Trophies website, so your feedback regarding this is greatly appreciated. Our aim for our new website is to make the ordering process as easy & quick as possible - it is great to hear that we are achieving this aim. Thank you again for such a wonderful review. We look forward to helping you with your next order! Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Extremely reasonable price, great medals and engraving. No hesitation in recommending NE Trophies.”

Helpful Report

Posted 2 years ago

Good morning Dave, Thank you very much for your 5-star review! We are glad to hear that you are happy with your order from us. It is great to hear that you are pleased with our prices & with our engraving work on your medals. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Personalised gift arrived promptly and to a high standard. They loved it!”

Helpful Report

Posted 2 years ago

Good afternoon Matthew, Thank you very much for your 5-star review! We are glad that you are happy with your order from us - and that the recipient loved their custom gift. It is great to hear that you are also pleased with the prompt delivery of your personalised hip flask. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Delighted with the service. Would gladly recommend you.”

Helpful Report

Posted 2 years ago

Good morning Alan, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. We pride ourselves on the excellent customer service that we provide to our every one of our customers, so it is great to hear that you are delighted with the service you received from us. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Thanks for an excellent services”

Helpful Report

Posted 2 years ago

Good morning Paul, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We appreciate you being a loyal customer with us, thank you. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“I'll start by saying the glass trophies were beautiful and exceeded expectations. However, the website was glitchy and it took hours - literally - to make it hold my order. Then I was asked to email it again, which took more time, and was sent proofs with poor layouts and the wrong logos. But everyone was very polite and eventually we go there.”

Helpful Report

Posted 2 years ago

Good morning Suzanna, Thank you very much for your order with us & for your review. We are very sorry that you are not completely satisfied with the experience you had with us. We always strive for every one of our customers to be completely happy with their order, so we apologise for any inconvenience caused. We aim to make our website as easy to use as possible, so we are sorry for the delays with placing your order. We have even added a personalisation preview on each of our products so that you can see how the customisation will look on your items. It is great to hear that you are happy with the trophies themselves. Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Arrived quickly and safely. The recipient was delighted and the haribos were a lovely touch!”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. It is great to hear that you are pleased with the quick delivery of your order & with the little sweet treat it came with - we love adding them to our customers' orders! Kind regards, Michelle - Marketing @ North East Trophies

Posted 2 years ago

“Very friendly and efficient service, items delivered safely, only one week from ordering including the Easter holiday. The two Trophies are excellent, delighted with the quality and the engraving. The cost is superb value for money. Highly recommended. J”

Helpful Report

Posted 2 years ago

Good morning Kathryn, Thank you very much for your 5-star review! We pride ourselves on the excellent customer service we provide to all of our customers, so it is great to hear that you found our service to be friendly & efficient. We are glad that you are happy with the delivery of your order & with the quality of our products. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“All good, no probs, delivery great. Can buy from this supplier with confidence.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. It is great to hear that you are also pleased with the delivery of your items. We look forward to helping you with your next order! Kind regards, Michelle - North East Trophies

Posted 2 years ago

“You've been great! everything is very fast and efficient”

Helpful Report

Posted 2 years ago

Good morning Jasmine, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. It is great to hear that you found our service to be efficient. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“High definition printing. Quick delivery”

Helpful Report

Posted 2 years ago

Good morning Folarin, Thank you very much for your 5-star review! We are glad that you are happy with our printing work & with the quick delivery of your order from us. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Easy to order. Engraving spot on Fast delivery. Pay pal for safety. Great value for the troohy we got”

Helpful Report

Posted 2 years ago

Good morning Garry, Thank you very much for your 5-star review! We are glad that you found it to be an easy process to order with us. It is great to hear that you are happy with our engraving work & with the fast delivery of your order. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“First class service from my enquiry to collecting trophies”

Helpful Report

Posted 2 years ago

Good morning Bill, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Good quality workmanship, fast delivery”

Helpful Report

Posted 2 years ago

Good morning Shazia, Thank you very much for your 5-star review! We are glad that you are happy with the quality of our work & with the fast delivery of your order. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“The one we ordered was for my nephew completing the Manchester Marathon. I was very impressed with the chance to proof it before it was made and was done it arrived very quickly. It was packaged well with a little pack of haribos as a gift , which he enjoyed 😊👍, and looked great . If I ever need anything like this again I will go straight to your company. Thank you”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your 5-star review! What a lovely idea for a gift for your nephew to celebrate his achievement. We are glad that you are happy with your order from us & with its quick delivery. We love adding a little sweet treat to our customers' orders so we are glad that he enjoyed it! Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Excellent on line request with proof, additional proof reading by your team, fast and speedy service and a perfect match to the trophy that had accidentally been broken at home. My daughter has no idea it is a replacement. Overall experience is of a superb service and excellent product with a speedy delivery I would very highly recommend you to others. If it had not been for your web site I would never have found you. Thank you ever so much.”

Helpful Report

Posted 2 years ago

Good morning Rebecca, Thank you very much for your order with us & for your 5-star review! We pride ourselves on our ability to provide every one of our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. We are glad that we could help with your replacement trophy. It always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle - North East Trophies

Posted 2 years ago

North East Trophies is rated 4.9 based on 3,149 reviews