North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Tyne and Wear
Rating: 4.93

4.9 Rating 3,089 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park
Tyne and Wear
NE21 4SQ

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North East Trophies 5 star review on 11th December 2024

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product! sniffed fent off of it :)”

Helpful Report

“A great service, once again from NE Trophies.”

Helpful Report

Hi Jacqui, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Icon Achievement Gold Figure Awards and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Quick delivery. Very nice looking trophies.”

Helpful Report

Hi Brendalou, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Badminton Mini Star Trophy Award and our service. Kind Regards, Louisa North East Trophies

“Best place to get your trophies bar none been dealing with them for the last 3 years all ways on time with delivery if not faster than you would expect. And will be getting trophies 🏆 form them in the future.”

Helpful Report

Hi Daran, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Tall Silver Equity Presentation Cups and our service. Thank you for your kind feedback, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Excellent customer service. High quality medals and ribbons at a good price with fast delivery.”

Helpful Report

Hi Jennifer, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Medals, Ribbons and our service. Thank you for your kind feedback, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Excellent service.”

Helpful Report

Hi Philip, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Gold Golf Trophy Mens Golfing Award and our service. Kind Regards, Louisa North East Trophies

“Communication was wonderful and the finished trophies all looked beautiful - will definitely be using NE Trophies for our annual awards ceremony again next year!”

Helpful Report

Hi Jay, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Major Star Glass Award and our service. Thank you for your kind feedback, we look forward to working with you again in the future. Kind Regards, Louisa North East Trophies

“I ordered bronze medals and was sent antique gold. When I queried it, it transpired that it was assumed I would be ok with the replacement product. Because the order was missed and not processed on time, it was too late to send them back and get a replacement, so I had to use the antique gold. It was even more disappointing that when I queried the delay, you had an opportunity to explain that you did not have the medals I ordered in stock. But instead, you decided to send out the wrong product, presumably so that you could keep my money. When I requested a partial refund, it was denied. Going back to Amazon, sadly, and won’t be ordering from you again.”

Helpful Report

Hi Sarah, Thank you so much for taking the time to provide us with your feedback regarding your recent experience with North East Trophies. We really appreciate your openness and honesty in sharing your concerns. We are deeply sorry for the mix-up with your order, particularly the issue of receiving the wrong product. It was certainly not our intention to assume that you would be okay with the replacement item without consulting you first. We apologise for any inconvenience this may have caused you. We genuinely apologise for any inconvenience caused by our failure to process your order on time due to the stock issue, resulting in the unavailability of the medals. We understand how important it is to deliver on our promises and we're sorry for falling short of your expectations. Your feedback is valuable to us, and we genuinely want to ensure that your concerns have been heard. I can see from your correspondence that my colleague did offer to refund the order in full however due to time limitations this was not an option for you. Again, we apologise for the inconvenience caused, and we want to assure you that we will take your feedback seriously as we work towards improving our processes and customer experience. If there is anything else you would like to share or discuss further, please do not hesitate to reach out to us directly. Thank you for bringing this matter to our attention. We understand that you may no longer wish to give us another chance however if you do please contact us and we'll do our best to prove ourselves. Kind regards, Andrew North East Trophies

“Fantastic service from the team and a quick turnaround as well they were very helpful from start to finish. Highly recommend them.”

Helpful Report

Hi Michael, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Football Trophies and our service. Thank you for your kind recommendation, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Trophy was excellent and delivered for me in a tight timeline ready for presentation”

Helpful Report

Hi Gary, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Womens Football Trophies and our service. Thank you for your kind feedback, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Really lovely quality at good prices. Such a varied selection of trophies to choose from and especially as I was looking for female rugby players, so nice to have the options. Excellent price for trophy and engravings and fast delivery.”

Helpful Report

Hi Michelle, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Womens Rugby Player Utopia Trophy and our service. Thank you for your kind feedback, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Trophies well packaged and trophies good vale”

Helpful Report

Hi Greg, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Golf Trophies and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Great excellent will order again”

Helpful Report

Hi Sue, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Victory Multisport Trophy Award and our service. We look forward to working with you again in the future. Kind Regards, Louisa North East Trophies

“Really good quality trophy. Excellent price. Quick delivery. The second order i have placed and I haven't been disappointed either time. Thanks”

Helpful Report

Hi Emma, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Silver Star Award 3D Star Figure Trophy and our service. Thank you for your kind feedback. Kind Regards, Louisa North East Trophies

“Brilliant. First class.”

North East Trophies 5 star review on 14th June 2024

Helpful Report

Hi Keith, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Golf Nearest The Pin Trophy Falcon Awards and our service. Kind Regards, Louisa North East Trophies

“Great value, great service and very quick turnaround on orders.”

Helpful Report

Hi Chris, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Football Strip Trophy Black Viper Tower Awards and our service. Kind Regards, Louisa North East Trophies

“Very efficient and prompt service as always”

Helpful Report

Hi Leisa, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Rugby Jade Glass Millennium Trophy and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Used on a couple of occasions now and excellent service and quick turnaround from order to delivery”

Helpful Report

Hi Daniel, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Trophy Cups, Medals and our service. Kind Regards, Louisa North East Trophies

“Wonderful, varied selection of trophies and awards according to price, free custom engraving, and fast delivery. Excellent customer service: I ordered 19 trophies, out of which 5 had some sort of blemish. Upon communicating about this I was sent replacements and it all was taken care of fast. Highly recommend, and will buy again!”

Helpful Report

Hi Artemis, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Mini Music Award Trophy Falcon Awards and our service. Thank you for your kind recommendation, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Excellent Trophies and customer service. Highly recommend....”

Helpful Report

Hi David, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Canterbury Collection Gold-Plated Cup and our service. Thank you for your kind recommendation, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

North East Trophies is rated 4.9 based on 3,089 reviews