North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,160 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the bobble head graduation trophy and was able to write the full description I needed on it. Arrived well packed and very quickly. The trophy was very well received as with COVID they wernunable to have a proper graduation.”

Helpful Report

Posted 4 years ago

Hello Pamela, Thank you for your great review, we are glad to hear that your trophy arrived promptly. The gift sounds like it went down well - we hope you all had a great day celebrating! If we can ever be of assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Ordered the personalised gin glass. Item arrived very well packaged and recipient was over the moon with it.”

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Posted 4 years ago

“Easy to order, great value for money. My order arrived very quickly and looked great”

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Posted 4 years ago

“Trophies were received within days of placing the order. They were well packaged and were as described. Postage costs (where applicable) are very good compared to other similar suppliers. Particular like the choice of fonts for engraving, that's a nice option at no extra cost.”

Helpful Report

Posted 4 years ago

Hello Sianie, Thank you for your review, I'm very glad to hear your trophies arrived promptly and in good condition! We like to go the extra mile to give all our customers a good experience - so thank you for picking up on that! If we can ever be of any assistance in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“First class service.Arrived on time as described.Good value for money.Very pleased.”

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Posted 4 years ago

“Item is excellent quality and the service from ordering to delivery was easy and fast.”

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Posted 4 years ago

“Good product, good price and quick delivery.”

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Posted 4 years ago

“Great , efficient service, would recommend and use again”

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Posted 4 years ago

“I found the website easy to navigate and user friendly for ordering. I phoned to confirm how long the order would take, the young lady was very helpful and polite, answering all my questions. Delivery was very quick and the trophies well packaged. This was the first time I used NE Trophies, looks like I have been won over to return again. Well done and thanks.”

Helpful Report

Posted 4 years ago

Hello David, Thank you for your review and for recognising our teams customer service skills - we always try to go above and beyond for our customers no matter how small the request is. We look forward to working with you again on future orders and if we can be of any assistance again don't hesitate to get back in touch! Kind Regards, Emily

Posted 4 years ago

“Excellent! Very happy with service and product”

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Posted 4 years ago

“Very good. Cant fault them. Even gave me some haribo”

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Posted 4 years ago

“Speedy service and a good product”

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Posted 4 years ago

“Quick, trophy as expected. Couldn't rate high enough. Will be using for all my trophy needs for the foreseeable.”

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Posted 4 years ago

Hello Craig, Thank you for your great review. We are so glad that you are happy with your trophy and our service. We look forward to working with you again for any future orders! Kind Regards, Emily

Posted 4 years ago

“Ordered a pet memory box, good price, excellent delivery, cannot fault the level of service”

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Posted 4 years ago

Hello Andrew, We're sorry to hear about the loss of your pet, we hope the memorial box allows you to store all their favourite things and have happy memories of the time you did share together. However, we are glad to hear you are happy with our service, our team always aim to go above and beyond for our customers so I'm glad you have noticed and experienced this. If we can ever be of assistance for any future orders please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Superb products and quick delivery.”

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Posted 4 years ago

“Very helpful on the phone. Excellent product, great price and prompt delivery. Thanks.”

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Posted 4 years ago

Hello, Thank you for your brilliant review, we are so glad you are enjoying your new product and that it reached you quickly. Our customer service team always aim to give the best experience to all out customers so I'm glad you've noticed this and had a pleasant experience! If we can ever of assistance in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Small value order but quality and prompt delivery was second to none.”

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Posted 4 years ago

“good product”

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Posted 4 years ago

“Good old fashioned top customer service! I ordered a medal for my daughter as she won a sports award at school but the school were unable to give out their usual medals sadly due to the current climate. The look of delight when I handed her the beautifully made medal from NE Trophies was absolutely wonderful....thank you so much! I have since ordered a second "friendship" medal for one of her friends which is just as lovely and I know will bring more delight! Thank you so much again, I would definitely recommend your company to anyone and everyone!”

Helpful Report

Posted 4 years ago

Good Morning, Thank you so much for your lovely review, it sounds like you've had an amazing experience with us, our staff always go above and beyond to ensure our customers are happy so I'm really glad you experienced it! We're so pleased you and your daughter are happy with the medal! It sounds like her friend will be over the moon too! If we can ever be of assistance with any future orders or enquiries please don't hesitate to get back in touch! Kind Regards, Emily

Posted 4 years ago

“Great item and super speedy”

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Posted 4 years ago

North East Trophies is rated 4.9 based on 3,160 reviews