North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Tyne and Wear
Rating: 4.93

4.9 Rating 3,089 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park
Tyne and Wear
NE21 4SQ

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North East Trophies 5 star review on 11th December 2024

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the trophy as all three parts was loose Couldn't tighten the bolt up And the top and bottom bit wasn’t joined together”

Helpful Report

Dear Nuall, Thank you very much for taking the time to share your feedback about your experience with North East Trophies. We genuinely appreciate hearing from our customers and value all comments. We are sorry to hear that you were not happy with the trophy you received. It is disappointing to learn that the bolt holding the trophy together had come loose during transit. We try to ensure that all our products leave us in perfect condition, however on the rare occasion that there are issues, we are happy to replace. Once again, we apologise for any inconvenience this may have caused you. We truly value your feedback and thank you for bringing this matter to our attention. We look forward to hearing from you and working towards a solution. Best regards, Andrew North East Trophies Team

“Really good service”

Helpful Report

Hi Andrew, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Mini Black Cobra Goalkeeper Football Trophy and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“The trophy arrived with a slight chip on the black base. It had been packed very well which makes me think it was packaged like that. I still gave it to my grandson who was highly delighted and did notice the chip.”

Helpful Report

Hi Linda Thank you so much for taking the time to provide us with your feedback. We really appreciate it! We're thrilled to hear that our personalised service met your expectations and made you happy. Making our customers happy is always our top priority, so it's great to know that we're doing something right. Regarding the slight chip, I apologise for this issue, we do try and pack these really well, however on the rare occasion the couriers damage the parcels, we are happy to replace, them. If you would still like us to replace the item, please let us know via email and we'll get that sorted for you. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to help! Once again, thank you for your feedback, Linda. We hope to continue providing you with excellent service in the future! Best regards, Andrew North East Trophies

“Excellent product sercie and delivery thank you.”

Helpful Report

Hi Ashley, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Jade Glass Excelsior Awards and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Very good quality trophies when delivered which was swiftly, when took out of box I could feel they were well made. Engraving was good and when they were presented to the manager and coach they were very pleased. Thanks, this is not the first time I have bought from NE Trophies and they are always reliable and they also offer very competitive prices that are worth the money goods.”

Helpful Report

Hi Richard, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Prodigy Tower Trophy Awards and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Great little trophy for the price and arrived quickly.”

Helpful Report

Hi Angela, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Mini Badminton Falcon Trophy Award and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Perfect 👍”

Helpful Report

Hi Paul, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Football Trophies and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Needed trophies in a quick turnaround as been let down with 2 weeks until presentation, ordered online and delivered quickly, kept up to date by email and the lads loved the trophies.”

Helpful Report

Hi Simon, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Football Trophies and Premiership Boot & Ball Medals. We're thrilled that we were able to step in and help when you were let down last minute elsewhere. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“The trophy was well packed and delivered on time. A fantastic trophy and will use again in the future. Brilliant.”

Helpful Report

Hi Christopher, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Large Blue and Silver Tower Trophy Victory Award and our service. We look forward to working with you again in the future. Kind Regards, Louisa North East Trophies

“Beautiful trophies. THANK YOU SO MUCH. Fast delivery.”

Helpful Report

Hi Sarah, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Football Trophies and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Excellent service. Really friendly interactions, the trophies arrived exactly when expected and were perfect. Highly recommend.”

Helpful Report

Hi Jo, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Clear Glass Block Trophy Awards and our service. Thank you for your kind recommendation, we hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“We are delighted with our Awards from NE Trophies. The process was really easy and delivery was quick. The Awards look great.”

North East Trophies 5 star review on 9th June 2024

Helpful Report

Hi Cherie, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Bamboo Wooden Angled Tower Awards and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Fantastic company with friendly and courteous staff. A very reliable service with speedy deliveries”

Helpful Report

Hi Raymond, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Budget Silver Trophy Cup and our service. We hope to work with you again in the future. Kind Regards, Louisa North East Trophies

“Excellent service 5*. The medals were brilliant. The trophy I ordered arrived with a few scuffs on it, but when I contacted them they replied straight away and sorted out a replacement which arrived the next day. I will be using them again next year for our end of season medals and trophies.”

Helpful Report

Hi Matthew, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Custom Centre Ikon Tower Trophy, football medals and our service. We look forward to working with you again in the future. Kind Regards, Louisa North East Trophies

“Great quality trophy. Made exactly to spec.”

Helpful Report

Hi Michael, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Custom Centre Ikon Tower Trophy and our service. Kind Regards, Louisa North East Trophies

“Lovely quality and excellent value for money. My husband was very happy with his gift.”

Helpful Report

Hi Victoria, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Crystal Pool 8 Ball Tower Trophy and our service. Kind Regards, Louisa North East Trophies

“Fantastic trophy quick and easy delivery”

Helpful Report

Hi Clare, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Silver Wizard Trophy and our service. Kind Regards, Louisa North East Trophies

“Excellent service”

Helpful Report

Hi David, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your order and our service. Kind Regards, Louisa North East Trophies

“Have used NE Trophies over the last few years and so was easy decision to contact them again for this seasons trophies. As unable to attend warehouse in person rang up and spoke to Amy. Amy sent me links to available trophies at price I requested. Chose trophies and engraving and collected within 3 days. Super service and super trophies. The team loved them. Would I recommend NE Triophies? Absolutely- Thank you once again. And thank you Amy.”

Helpful Report

Hi Martin, Thank you very much for your latest order with us and your 5 star review! We are glad to hear you are happy with your Football Trophies and our service. Thank you for your kind feedback and continued loyal custom. Kind Regards, Louisa North East Trophies

“Excellent service. Very friendly staff.”

Helpful Report

Hi Paul, Thank you very much for your order with us and your 5 star review! We are glad to hear you are happy with your Trophy Cups and our service. Kind Regards, Louisa North East Trophies

North East Trophies is rated 4.9 based on 3,089 reviews