North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,149 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It broken on the day before back from the ceremony”

Helpful Report

Posted 2 years ago

Good morning Joy, Thank you very much for your order with us. We are very sorry that your trophy has broken. Please feel free to contact us via email (trophies@netrophies.co.uk) & we can sort out a replacement trophy for you right away if you would like. We apologise again for any inconvenience caused. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Trophy was for my sons graduation he loved it .”

Helpful Report

Posted 2 years ago

Good morning Michelle, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Graduate Trophy Tribute Award. Congratulations to your son on his graduation! Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Hasn’t come quick also came missing amount! Give me trouble”

Helpful Report

Posted 2 years ago

Good afternoon Susen, Thank you for your order with us & for your feedback. We are very sorry for the issues with your order. This is a very rare occurrence with our orders so we apologise that we have not provided you with our usual excellent service. We always strive for our customers to be completely happy with their order from us, so we appreciate you taking the time to provide us with this feedback so that we can investigate our processes. We did all we could to resolve the issues. As per the email discussion we have now refunded you for the missing items. We hope that you will allow us to show you the excellent level of service that we strive for in your next order. If you do choose to shop with us again, please get in touch before ordering & we can provide you with a discount as a gesture of good will. Once again please accept our apologies for the inconvenience & we hope to hear from you in the future. Kind regards, Michelle - North East Trophies

Posted 2 years ago

“Super quick turnaround and great correspondence.”

Helpful Report

Posted 2 years ago

Good morning Ian, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Personalised Pint Glass. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Amazing company Ordered glasses to be personalised...arrived within2 days! Fab quality highly recommend”

Helpful Report

Posted 2 years ago

Good morning Julia, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your set of personalised champagne flutes. As a small business, it always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Require a boutique Trophy for a one-off Pre-wedding gold day and Northern Trophies nailed in double quick time”

Helpful Report

Posted 2 years ago

Good afternoon Russell, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better with your order to receive a full 5 stars from you? We would very much appreciate your further feedback in order to help us improve our service. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Top quality with quick secure postage and free bag of sweets 👌”

Helpful Report

Posted 2 years ago

Good morning Mike, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Celebration Shield Fishing Trophies from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Brilliant company to deal with, great service and great prices .. definitely recommend!!”

Helpful Report

Posted 2 years ago

Good morning Stuart, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Jade Glass Golf Millennium Award Trophy from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Arrived on time, engraving was spot on.”

Helpful Report

Posted 2 years ago

Good morning Dave, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Golfing Novelty Turkey Award from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Arrived quickly and was great value.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Gold Rising Star Multi Trophy Award from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Brilliant service ! Would highly recommend!!”

Helpful Report

Posted 2 years ago

Good morning Bridget, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Silver Cast Metal Recognition Trophy Cup from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Great service. Speedy production & quality products.”

Helpful Report

Posted 2 years ago

Good morning Jenna, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your trophies from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“I was absolutely delighted with the quality of my goods and the speedy delivery. I'd recommend to my friends.”

Helpful Report

Posted 2 years ago

Good morning Esther, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Prism Medals from us & with the quick delivery of your order. As a small business, it always means a lot to us when our customers would recommend us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Products were good.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your medal, plaque & trophy from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Great trophy, very pleased with the service too!”

Helpful Report

Posted 2 years ago

Good morning Amanda, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Metal Plaque Awards from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Great service and fast too! Have used NET three times in the last couple of years for multiple competition trophies etc. always deliverd quickly with engraving etc all spot on. Thank you!”

Helpful Report

Posted 2 years ago

Good morning Paul, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your trophy cups from us, with the quick delivery of your order & with our engraving work. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be great. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“The rising star trophy is exactly what I required and the personalised engraving is a lovely added extra which sets the trophy off. Excellent service. I would definitely place an order with this company again.”

Helpful Report

Posted 2 years ago

Good morning Marian, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your Gold Rising Star Trophy from us & with our engraving work. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service that you received from us. As a small business, it always means a lot to us when our customers would order with us again, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Quick turnaround and great quality. Very pleased with our trophies :-)”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with the quality of your Antique Gold Netball Medals from us & with our quick turnaround time. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Fantastic customer service.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order & for your 5 star review! We are glad that you are happy with your Silver Cast Metal Recognition Trophy Cup from us. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be fantastic. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“This is such a good idea especially as my daughters teacher was leaving the school the words are just perfect”

Helpful Report

Posted 2 years ago

Good morning Michelle, Thank you very much for your order & for your 5 star review! We are glad to hear that you are happy with your School Teacher Thank You Glass Plaque from us. What a lovely gift for your daughter's teacher as a leaving present - we hope that they love their personalised plaque. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

North East Trophies is rated 4.9 based on 3,149 reviews