North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,162 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process and great communication and support from Louisa in particular. I need to order multiples of the same trophy - it would have been 5 stars if I could have added X amount to the basket and personalise them all on one screen rather than doing one, adding to the basket, going back to the product, doing one, adding to basket.. and so on and so forth...”

Helpful Report

Posted 3 weeks ago

Hi Laura-May, Thank you very much for your order with us & your 5 star review! Thank you also for the special mention, that's very kind of you and it was my pleasure. Sorry you found the ordering process a little tedious but something to note for next time if you do order with us again, if you enter something like 'sending details by email' in the personalisation section, you can then email us with a spreadsheet/document with the text details and image afterwards. I hope this helps. We really appreciate your kind feedback and hope to work with you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Very impressive product amazing .”

Helpful Report

Posted 3 weeks ago

Hi Lisa, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you were happy with your order and our service. We really appreciate your kind feedback and hope to serve you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Fantastic quality trophies and fantastic customer service”

Helpful Report

Posted 3 weeks ago

Hi Clare, Thank you very much for your 2nd order with us & your 5 star review! We are so pleased to hear you were happy with your Wizard Trophy and our service. We really appreciate your kind feedback and continued, loyal custom. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“The trophy we ordered is beautiful and done very well. The ordering process, review of proof and shipping was effortless. Thank you!!!”

Helpful Report

Posted 4 weeks ago

Hi Beth, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you love your Renegade Jade Crystal Doctor Award and our service. We hope Louis loves his award. We really appreciate your kind feedback and hope to work with you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Wonderful Service, Wonderful Product!”

Helpful Report

Posted 4 weeks ago

Hi Elle, Thank you very much for your 2nd order with us & your 5 star review! We are so pleased to hear you love your custom engraved glass plaque awards and our service. We really appreciate your kind feedback and continued, loyal custom. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“We ordered last minute, and the turnaround time and communication was excellent. Will definitely be using them again”

Helpful Report

Posted 4 weeks ago

Hi Cindy, Thank you very much for your 2nd order with us & your 5 star review! We are so pleased to hear you love your custom engraved glass oblivion awards and our service. We really appreciate your kind feedback and look forward to working with you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Excellent service with a repeat of a previous order so no need to resend artwork etc. Would highly recommend this company.”

Helpful Report

Posted 4 weeks ago

Hi Dave, Thank you very much for your 2nd order with us & your 5 star review! We are so pleased to hear you love your custom engraved glass oblivion award and our service. We really appreciate your kind feedback and recommendation. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Great company, easy to explain what’s needed and great advice with top quality products.”

Helpful Report

Posted 1 month ago

Hi Phil, Thank you very much for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa North East Trophies

Posted 2 weeks ago

“excelent product, fab design team, fast delivery”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you very much for your 3rd order with us & your 5 star review! We are so pleased to hear you love your custom engraved medals and our service. They were fun to create. We really appreciate your kind feedback and continued, loyal custom. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Quite simply put , these glasses are outstanding quality and im over the moon with them . the fact that i could get all the artwork on them at this price was amazing . service was fantastic ,delivery was fast and they were packaged to perfection . thank you so very much . 😀”

Helpful Report

Posted 1 month ago

Hi Lee, Thank you very much for your order with us & your 5 star review! We are so pleased to hear you love your custom engraved glasses and our service, we thought they looked great too and loved the Logo. Great photos too! We really appreciate your kind feedback and hope to work with you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“The glass darts trophy was amazing, looks classy, beautiful engraving comes in nice presentation box. Was well packed and delivery quick. Anyone would love to win this. Highly reccomended.”

Helpful Report

Posted 1 month ago

Hi Wini, Thank you very much for your order with us & your 5 star review! We are pleased to hear you were so happy with your Pinnacle 3D Darts Trophy Award and our service. We really appreciate your kind feedback and hope to work with you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“First class service as normal.”

Helpful Report

Posted 1 month ago

Hi Graham, Thank you very much for your 9th order with us & your 5 star review! We are pleased to hear you were so happy with your Quest Black Plaque Awards and our service. We really appreciate your kind feedback and continued, loyal service. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Delivery and communication were fast, itme was worth the money.”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you very much for your order with us & your 5 star review! We are pleased to hear you were so happy with your personalised medals and our service. We really appreciate your kind feedback and hope to work with you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“As a pessimist that always considers there to be room for improvement, it is a rare moment (if not first!) to write a 5/5 review. However, I am very impressed with North East Trophies. The speed and yet quality of their service was impressive, despite my last-minute order during the busy Christmas period, and alongside competitive pricing. Have no hesitation recommending them.”

Helpful Report

Posted 1 month ago

Hi Rufus, Thank you very much for your order with us & your amazing 5 star review! We are pleased to hear you were so happy with our service and hope the recipients loved their Vanquish Jade Glass Corporate Awards. We really appreciate your kind feedback and recommendation. We hope to work with you again in the future. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Customer service was first class and the quality of the product was excellent. Tom was extremely helpful and is a credit to the company. We were absolutely delighted with the trophy. Highly recommended and excellent value for money. Many thanks.”

Helpful Report

Posted 1 month ago

Hi Bernadette, Thank you very much for your order with us & for your 5 star review! I remember the Logo being a tricky one but pleased it came out so well, it was definitely a fun one to do. I will pass on your kind comments to Tom, he will be delighted to have had a special mention. We really appreciate your kind feedback and recommendation. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Great service, quick responses and amazing customer service!”

Helpful Report

Posted 1 month ago

Hi Natalie, Thank you very much for your second order with us & for your 5 star review! We are pleased to hear were again happy with our service and hope everyone loved their Victory Jade Crystal Award. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Brilliant service and fast delivery 🚚 thank you ☺️”

Helpful Report

Posted 1 month ago

Hi Naima, Thank you very much for your order with us & for your 5 star review! We are pleased to hear your order got to you in good time and that you were happy with our service. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Excellent customer service from start to finish. Slight hiccup with Royal Mail as it got lost in transit, however NE Trophies, sent out a new one immediately and arrived the next day to me. Extremely happy with my purchase. Thank you”

Helpful Report

Posted 1 month ago

Hi Saif, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you had such a great first experience with us and we hope the recipient loved their glass plaque. We really appreciate your kind feedback and hope to work with you again. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“The trophies arrived in time and just as seen on the website. Thevtrophies were well packed to avaoid damage.”

Helpful Report

Posted 1 month ago

Hi Annet, Thank you very much for your 5th order with us & for your 5 star review! We are pleased to hear you are happy with your Multi-Sport Jade Glass Awards and that everything arrived in perfect condition. Thank you very much for your kind feedback and continued, loyal custom. Thanks again Louisa North East Trophies

Posted 2 weeks ago

“They were super quick with creating, getting a proof to me before creating the award for me, and super quick delivery.”

Helpful Report

Posted 1 month ago

Hi Jayna, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you are happy with your Oblivion Award and our service. Thank you very much for your kind feedback, we hope to work with you again. Thanks again Louisa North East Trophies

Posted 2 weeks ago

North East Trophies is rated 4.9 based on 3,162 reviews