North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Tyne and Wear
Rating: 4.93

4.9 Rating 3,133 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park
Tyne and Wear
NE21 4SQ

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North East Trophies 5 star review on 26th January 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient and great product”

Helpful Report

“It turned out that the medal box I ordered had an opening too small for my medal. I wrote to North East using the email address provided on the invoice, and the response was rapid and generous. North East fully refunded the cost of the box plus shipping and told me to keep the box. I appreciated the prompt response which was more than fair.”

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“delivery time was exceptional”

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“Very efficient in the ordering and posting process”

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“Always a pleasure - second year using these for our yearly awards.”

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“Really helpful staff”

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Hi Thomas, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your order and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

“Absolutely fantastic service! Louisa and the team was professional, responsive, and delivered high-quality trophies that exceeded our expectations. The craftsmanship and attention to detail were impeccable. Highly recommend for anyone needing top-notch trophies.”

Helpful Report

Hi Michael, Thank you very much for all your orders with us & your 5-star review! We are glad to hear you are happy with everything and you're very welcome. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We look forward to continuing to work with you through 2025 and wish you all the best for the New Year. Thanks again :) Louisa North East Trophies

“Very helpful with questions and requests, and I am so pleased with the product. Thank you!”

Helpful Report

Hi Angharad, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Custom Engraved Pint Glasses and our service. I remember this Logo being tricky but enjoyed the challenge and I'm thrilled you love the end result and quality of the engraving. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

“Great turnaround time and good quality engraving !”

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Hi Emma-Leigh, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Nickel Plated Claret Jug Golf Award and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

“I am very pleased with the trophy I purchased. It arrived very quickly and was well packaged. The inscription was exactly what I wanted, and the recipients were both surprised and delighted to receive it. I would certainly recommend North East Trophies as in my experience you are 5*. Thank you very much.”

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Hi Susan, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Mini Participation Falcon Trophy and you're very welcome. We're glad the recipients loved their trophies. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We hope to work with you again in the future. Thanks again, Louisa North East Trophies

“Ordered a 30cm claret jug, it is great quality, nicely engraved a really good product. Great communication and confirmation of engraved text.”

Helpful Report

Hi Duncan, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Nickel Plated Claret Jug Golf Award and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

“Excellent service every time, First Class, I would recommend purchasing from NE Trophies.”

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Hi Dean, Thank you very much for your 5th order with us & for your 5 star review! We are glad to hear you are happy with your order. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We hope to work with you again in the future. Thanks again, Louisa North East Trophies

“Brilliant trophy.”

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Hi Stephen, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your trophy and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

“the product is lovely and the presentation is great. A bit of an issue with the logo at first but it was rectified and replaced without issue”

Helpful Report

Hi Janice, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your trophy and our service but apologies for the misunderstanding regarding the original Logo, I'm glad this was rectified immediately for you. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

“Tom is excellent, we have used NE Trophies for a couple of years now and from our first order to the most recent, the customer service (from Tom) has been exceptional! Thank you so much for all of your help over the years, we look forward to continue working with you. I would recommend NE Trophies to anyone looking for awards/trophies. 5* Service always!! Cherise”

Helpful Report

Hi Cherise, Thank you very much for your 4th order with us & for your 5 star review! We are glad to hear you are happy with your Colour Printed Bamboo Wooden Plaque Awards and our service. Thank you for your lovely feedback and continued support. I will be sure to pass on your thanks to Tom for you. Thanks again Louisa North East Trophies

“This was an excellent work. Although we had a little set back but the team dealt with it wisely and ensure the work was done and delivered satisfactorily.”

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Hi Ronke, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your 46 x trophies and our service. We're really pleased you were happy with the overall result of your order and hope to serve you again in the future. Kind Regards Louisa North East Trophies

“Always prompt service and always to the exact same standard.”

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Hi Diane, Thank you very much for your 11th order with us & for your 5 star review! We are glad to hear you are happy with your horse stable door sign and our service. Thank you for your continued support, we really appreciate it. Kind Regards Louisa North East Trophies

“Trophies were delivered really quickly and the team was very respondent with their emails - really happy with the product and would recommend!”

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Hi Luke, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Jade Glass Excelsior Awards. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We hope to work with you again in the future. Thanks again, Louisa North East Trophies

“Very skilled team who gave advice and helped me arrange the perfect engraving!”

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Hi Thea, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Custom Engraved Stemmed Craft Beer Glasses and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

“Very nice product.Team efficient,flexible.Delivery very quick. We ordered last year and this year as well , so amazing it i!”

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Hi Patricia, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear you are happy with your Clear Glass Block Trophy Awards and our service. Thank you for your continued support, we really appreciate it and hope to work with you a third time. Kind Regards Louisa North East Trophies

North East Trophies is rated 4.9 based on 3,133 reviews