North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,149 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of trophy is great. I was called to advise that the size I wanted was not in stock so upgraded for free. However, I had made an obvious spelling mistake not questioned at the time of the call. Therefore I am going to have to reorder. My error yes but could have been questioned as they had to call me.”

Helpful Report

Posted 2 years ago

Good morning Jo, Thank you very much for your order with us & for your review. We are glad to hear that you are happy with the quality of your brand new trophy from us. We are very sorry that the size you were wanting was not in stock, but we are glad that you are happy with our free upgrade. We are very sorry that we did not notice the spelling mistake. If you would like to reorder, please drop us an email & we will see what we can do for you in regards to the price. Kind regards, Michelle Marketing - North East Trophies

Posted 2 years ago

“Good quality, speedy delivery, good service”

Helpful Report

Posted 2 years ago

Good morning Matthew, Thank you very much for your order with us & for your 5-star review! We are glad that you are happy with the quality of your order from us & with its quick delivery. We pride ourselves on our ability to provide each & every one of our customers with excellent customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle Marketing - North East Trophies

Posted 2 years ago

“Excellent Service, speed delivery of good quality trophies”

Helpful Report

Posted 2 years ago

Good morning Dylan, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with the quality of your brand new trophies from us & with their quick delivery. We pride ourselves on our ability to provide each & every one of our customers with the best customer service, so it is great to hear that you found our service to be excellent. Kind regards, Michelle Marketing - North East Trophies

Posted 2 years ago

“Very good quality, engraving exactly how I wanted it, easy website and delivery very speedy. Highly recommend”

Helpful Report

Posted 2 years ago

Good morning Linda, Thank you very much for your order with us & for your 5-star review! We are glad that you are happy with your order from us & with its quick delivery. It is great to hear that you are pleased with our engraving work as well. We have just recently updated our website, so we are pleased that you found it easy to use. It always means a lot to us as a small business when our customers would recommend us, thank you. Kind regards, Michelle Marketing - North East Trophies

Posted 2 years ago

“Excellent quality product and engraving. Sales advisors were very helpful.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us. It is great to hear that you are pleased with the quality of our products & with our engraving work. We pride ourselves on our ability to provide each & every one of our customers with excellent customer service, so we are glad that you found our service to be helpful. Kind regards, Michelle Marketing - North East Trophies

Posted 2 years ago

“Quality product and fast delivery. Will definitely purchase again.”

Helpful Report

Posted 2 years ago

Good morning David, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with the quality of our products & with the fast delivery of your order from us. It always means a lot to us as a small business when our customers would order with us again, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Excellent customer service from Tom, throughout. Great value for money - I bought 2 pint glasses, engraved with our football club badge, with the names of the managers. Initial enquiry was made on the Friday and I received the glasses and presentation boxes the following Wednesday. From start to finish a great experience dealing with North East Trophies.”

Helpful Report

Posted 2 years ago

Good morning Paul, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us. We pride ourselves on our ability to provide each & every one of our customers with the best customer service, so it is great to hear that you found the service you received to be excellent. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Great service very quick postage and delivery will definitely be a returning customer”

Helpful Report

Posted 2 years ago

Good morning Georgina, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its quick delivery to you. We pride ourselves on our excellent customer service, so it is great to hear that you found our service to be great. It always means a lot to us as a small business when our customers would order from us again, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Very quick service, pleased with the trophies ordered. Would recommend. Will order in the future.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you received from us. It always means a lot to us as a small business when our customers would recommend us, thank you. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Extremely good service, prompt delivery and very high standard of product.”

Helpful Report

Posted 2 years ago

Good morning Peter, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its prompt delivery to you. We pride ourselves on our excellent customer service, so we are pleased to hear that you are pleased with the service that you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“order processed quickly and as described”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its quick processing. As a small business, we greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“We purchased 7 glass awards, including engraving, and all were of very high standard. Customer service was great.”

Helpful Report

Posted 2 years ago

Good morning Michael, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your glass awards & with our engraving work. We pride ourselves on our excellent customer service, so it is great to hear that you found our customer service to be great. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Thank you so much for these badges the kids are going to love them. for our prizes at our Jubilee party. I will have upload some photos at a later date.”

Helpful Report

Posted 2 years ago

Good morning Bev, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your brand new badges for your Jubilee party. What a lovely idea, we hope that the kids do indeed love them. We would love to see your photos! If you have permission to do so, please feel free to email them to us (trophies@netrophies.co.uk). Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Delighted with the trophies and customer service”

Helpful Report

Posted 2 years ago

Good morning Denise, Thank you for your order with us & your 5-star review! We are glad that you are happy with your new trophies from us. We pride ourselves on our ability to provide each & every one of our customers with excellent customer service, so it is great to hear that you are also pleased with the service you received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“We are very pleased with our purchase but have not given to children yet. thank you for wrapping them individually.”

Helpful Report

Posted 2 years ago

Good morning Brenda, Thank you for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with our wrapping. We hope that the children love their new trophies when they receive them. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Brilliant quick service. Will Use again”

Helpful Report

Posted 2 years ago

Good morning Simon, Thank you for your order with us & for your 5-star review! We pride ourselves on our ability to provide excellent customer service to each & every one of our customers, so it is great to hear that you found our service to be brilliant. It always means a lot to us when our customers would order from us again - we look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“After a bit of difficulty ordering a pin badge online it arrived ok but on closer inspection it was adorned with a paper front upon a gold coloured badge which it wasn't described on the website. I suppose I got what I paid for.”

Helpful Report

Posted 2 years ago

Good morning Mark, Thank you for your order with us & for your review. We are very sorry that you are not completely happy with your order. If you would like to discuss this further, please feel free to get in touch with us & we will do our very best to rectify this for you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Amazing delivery and an amazing item. Thank you”

Helpful Report

Posted 2 years ago

Good morning Margaret, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your order from us & with its delivery to you. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Brilliant, simple as that. Value for money can’t be beaten and speed to deliver is better than anyone around”

Helpful Report

Posted 2 years ago

Good morning Paul, Thank you very much for your order & your 5-star review! We are glad to hear that you are happy with your order from us & with its quick delivery to you. We appreciate you being a loyal customer with us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Excellent customer service”

Helpful Report

Posted 2 years ago

Good morning Stephen, Thank you very much for your order & your 5-star review! We are glad that you are happy with your order from us. We pride ourselves on our ability to provide each & every one of our customers with the best service, so it is great to hear that you found our customer service to be excellent. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

North East Trophies is rated 4.9 based on 3,149 reviews