North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,162 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service every time, First Class, I would recommend purchasing from NE Trophies.”

Helpful Report

Posted 2 months ago

Hi Dean, Thank you very much for your 5th order with us & for your 5 star review! We are glad to hear you are happy with your order. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We hope to work with you again in the future. Thanks again, Louisa North East Trophies

Posted 1 month ago

“Brilliant trophy.”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your trophy and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“the product is lovely and the presentation is great. A bit of an issue with the logo at first but it was rectified and replaced without issue”

Helpful Report

Posted 2 months ago

Hi Janice, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your trophy and our service but apologies for the misunderstanding regarding the original Logo, I'm glad this was rectified immediately for you. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Tom is excellent, we have used NE Trophies for a couple of years now and from our first order to the most recent, the customer service (from Tom) has been exceptional! Thank you so much for all of your help over the years, we look forward to continue working with you. I would recommend NE Trophies to anyone looking for awards/trophies. 5* Service always!! Cherise”

Helpful Report

Posted 2 months ago

Hi Cherise, Thank you very much for your 4th order with us & for your 5 star review! We are glad to hear you are happy with your Colour Printed Bamboo Wooden Plaque Awards and our service. Thank you for your lovely feedback and continued support. I will be sure to pass on your thanks to Tom for you. Thanks again Louisa North East Trophies

Posted 1 month ago

“This was an excellent work. Although we had a little set back but the team dealt with it wisely and ensure the work was done and delivered satisfactorily.”

Helpful Report

Posted 2 months ago

Hi Ronke, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your 46 x trophies and our service. We're really pleased you were happy with the overall result of your order and hope to serve you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Always prompt service and always to the exact same standard.”

Helpful Report

Posted 2 months ago

Hi Diane, Thank you very much for your 11th order with us & for your 5 star review! We are glad to hear you are happy with your horse stable door sign and our service. Thank you for your continued support, we really appreciate it. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Trophies were delivered really quickly and the team was very respondent with their emails - really happy with the product and would recommend!”

Helpful Report

Posted 2 months ago

Hi Luke, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Jade Glass Excelsior Awards. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We hope to work with you again in the future. Thanks again, Louisa North East Trophies

Posted 1 month ago

“Very skilled team who gave advice and helped me arrange the perfect engraving!”

Helpful Report

Posted 2 months ago

Hi Thea, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Custom Engraved Stemmed Craft Beer Glasses and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Very nice product.Team efficient,flexible.Delivery very quick. We ordered last year and this year as well , so amazing it i!”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear you are happy with your Clear Glass Block Trophy Awards and our service. Thank you for your continued support, we really appreciate it and hope to work with you a third time. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Great trophies, arrived really quickly”

Helpful Report

Posted 2 months ago

Hi Yasmin, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Metallic Mega Star Plaque Awards and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Great service!”

Helpful Report

Posted 2 months ago

Hi Nikolay, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Personalised Glass Plaque and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Good quality trophies - brilliant turnaround time.”

Helpful Report

Posted 2 months ago

Hi Katherine Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind regards, Louisa NorthEast Trophies

Posted 1 month ago

“Very good service. Fast, well packaged and great communications. They went above and beyond to ensure my order was the best it could be. I'd definitely recommend them and will certainly use them again in the future.”

Helpful Report

Posted 2 months ago

Hi Simon, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Accord Jade Crystal Diamond Awards and you're very welcome. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We hope to work with you again in the future. Thanks again, Louisa North East Trophies

Posted 1 month ago

“came very fast and really good quality”

Helpful Report

Posted 2 months ago

Hi Kate, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Prodigy Season 24/25 Player Of The Match Football Trophy Award in Green & Purple and our service. We hope the recipient loves it too. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Excellent customer service, fast tracked my order and it came as ordered. They even spotted a mistake I had made and let me correct it which saved my bacon 😅 Will be using again!”

Helpful Report

Posted 2 months ago

Hi Grace, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Caesar Medals, Ribbons and our service. We're glad we were able to help further by spotting the error. Thank you for your support, we really appreciate it and look forward to working with you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Third year of ordering trophies from NE Trophies - and will be using again. Fantastic customer service, checking that I was happy with the wording for the engraving before going through with the order. Keeping me informed as the order progressed. Very quick turn around. Definitely be using again Thank you”

Helpful Report

Posted 2 months ago

Hi Clare, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear you are happy with your Jade Glass Warrior Corporate Awards and our service. We really appreciate our returning customers, it means we're doing something right. Thank you again for your support, we really appreciate it and look forward to working with you again in 2025. Thanks again. Louisa North East Trophies

Posted 1 month ago

“Absolutely fantastic service start to finish. Amazing product”

Helpful Report

Posted 2 months ago

Hi Joe, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Personalised Tea Box and our service. We hope the recipient loves it too. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Thank you for the fast turn around in getting our trophies engraved.”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Innovate Jade Glass Plaque Awards and our service. It was lovely to meet you in the office. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Great service sending proofs quickly and the trophy looks fab”

Helpful Report

Posted 2 months ago

Hi Lily, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Corporate Jade Glass Eternal Award and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Great service”

Helpful Report

Posted 2 months ago

Hi Sean, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Custom Engraved Pint Glasses and our service. Thank you for your support, we really appreciate it. Kind Regards Louisa North East Trophies

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,162 reviews