North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,156 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,156 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thanks. A splendid trophy for the price and the engraving was first class, will definitely use again. Excellent A+++”

Helpful Report

Posted 3 years ago

Hi Steven, Thank you for your great review and order. I'm so glad to hear that the award ordered by yourself was value for money and that you are happy with the engraving - our team take great care and pride when completing orders so thank you for noticing! We hope to see you again soon and if we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily

Posted 3 years ago

“Received a personalised teachers engraved glass plaque exactly as ordered and in a prompt delivery time.”

Helpful Report

Posted 3 years ago

“The service was excellent and in particular the care of Abby but the finished product had script which was so feint as to be invisible and was nothing close to the copy visiblity I approved. North East Trophies should warn its customers that there is a real degredation from what is sent for approval and the finished product. I am having to spend the same funds again to get a coloured script”

Helpful Report

Posted 3 years ago

Hi Nigel, Thank you for your honest review and order. I'm very glad to hear that you are happy with our customer service and Abby's handling of this situation - I'll be sure to pass that onto her. However, I am sorry to hear that you are not fully happy with the finish of your item, these plaques are engraved which leaves a frosted white finish - it can be subtle especially if the font chosen is quite thin. The proofs we send across are in Black as this is how it goes through to the engraving software - however, if customers to prefer to have a coloured or brighter finish we are always happy to offer colour printing which your new one will be in. We are happy you have flagged this up as we will definitely take a look into the process and wording when sending a proof and we are always looking for ways to improve so thank you once again for your honesty. I can see that Abby is still awaiting a response from yourself regarding replacements - she has mentioned that she was looking to offer these at a discounted price as a guesture of good will so once we have heard back from yourself we will be more than happy to discuss this. I apologise once again for any confusion or inconvience caused by this situation. Kind Regards, Emily

Posted 3 years ago

“Excellent service and a very good quality product”

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Posted 3 years ago

“Absolutely delighted. I ordered the Golf Crystal Tower Trophy, engraved and in a presentation box. Exceptional value for money and excellent quality. Arrived on time. I highly recommend and will be using NE Trophies in the future.”

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Posted 3 years ago

“Fantastic service and trophies - my kids will love them. Very happy to recommend”

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Posted 3 years ago

“Trophies were turned around in short time and delivered as requested, got contact with supplier throughout the design and selection process”

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Posted 3 years ago

“Thank you. The medals were just what I wanted and Abby was so helpful in sourcing the right colours for the ribbons. Fantastic service and they arrived long before their due date! All receivers were highly impressed!”

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Posted 3 years ago

“Was brilliant my niece loved it”

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Posted 3 years ago

“This is the 2nd time I have used NE Trophies and both times been really pleased. Easy to use website to place the order , all products reasonably priced and good quality, beautifully engraved too. will definitely be using them again and would recommend them.”

Helpful Report

Posted 3 years ago

Hi Sabeha, Thank you for your lovely review and for being a returning customer. I'm so glad to hear that you find our website easy to use and competively priced. We pride ourselves on offering great quality products at a friendly price. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

“Great prices and quick delivery”

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Posted 3 years ago

“Absolutely love the trophies!”

North East Trophies 5 star review on 17th May 2021

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Posted 3 years ago

“Excellent Service. Absolutely delighted with the products and customer Service.”

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Posted 3 years ago

“Excellent service and really happy with our glass awards.”

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Posted 3 years ago

“Fantastic service & quality product!”

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Posted 3 years ago

“Small awards for Year 13 leavers'. Really lovely for the price. Communication and service were excellent. Will definitely order again.”

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Posted 3 years ago

“Very happy with my purchase. The customer service and the whole experience was excellent.”

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Posted 3 years ago

“We always look at NE trophies first for our mementoes and keepsakes. We have had four memories boxes now to keep our babies treasures in now they are over the rainbow bridge.”

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Posted 3 years ago

Hi John, Thank you for your lovely review and for being a repeat customer. I'm sorry to hear about your losses, sometimes pets are the hardest to lose as they provide so much support without realising. However, I'm glad to hear our boxes can provide some sense of comfort and allow you both to treasure them in a special way. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 3 years ago

“Top quality amazing bottles”

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Posted 3 years ago

“5 Stars - Signed upped, ordered, and delivered all within 48 hours. Quality, value for money, and presentation excellent. I would have no hesitation in recommending North East Trophies.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your great review and order. I'm so glad to hear that your ordering process went smoothly and that it arrived so promptly. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 3 years ago

North East Trophies is rated 4.9 based on 3,156 reviews