North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,157 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

“I was happy with glasses but thought the writing on them could have been little brighter. Thank you.”

Helpful Report

Posted 4 years ago

Hi Nicola, I'm sorry to hear you didn't think the engraving was bright enough. Unfortunately as we do engrave our products rather than using vinyl this does appear as a subtle frosted white rather than the bright white of vinyl which isn't permanent. If you would like to discuss this further please don't hesitate to get in touch with our team at trophies@netrophies.co.uk or via phone 0191 348 0173 Kind Regards, Emily

Posted 4 years ago

“Quality product, fast delivery.”

Helpful Report

Posted 4 years ago

“Very good. Good quality, engraving exactly as I asked and arrived very promptly so I am very pleased.”

Helpful Report

Posted 4 years ago

“Excellent efficient service”

Helpful Report

Posted 4 years ago

“Arrived well packaged. Well impressed. Solid marble base and a lovely looking trophy.”

Helpful Report

Posted 4 years ago

“Very pleased with the trophies I purchased & wouldn’t hesitate to order again from here. Trophies arrived within a week securely packaged and beautifully engraved. Great value and a decent size. Thank you for your reliable service.”

Helpful Report

Posted 4 years ago

“Great quality products!”

Helpful Report

Posted 4 years ago

“Extremely satisfied with the engraved glass for my daughters 20th Birthday Thanks so much”

Helpful Report

Posted 4 years ago

“Poor quality for the price but sweets a nice touch”

Helpful Report

Posted 4 years ago

Hello Dena, I'm sorry to hear you were not fully happy with your item. I can see that you have purchased one of the awards from our budget range for £1.99 so unfortunately this is sometimes reflected in the quality compared to our more premium ranges. If there is a specific issue with the item that you are not happy with please don't hesitate to get in touch directly with our team and we would be more than happy to help you. Kind Regards, Emily

Posted 4 years ago

“Very good service, quick turn around and good quality. Very happy all round :-)”

Helpful Report

Posted 4 years ago

“Ordered champagne glasses with text for wedding present, really lovely glasses and nice finish. Really quick delivery too, will definitely order again.”

Helpful Report

Posted 4 years ago

“Items received really promptly all the way in Singapore, great value and good quality drink glasses. A great idea for a personalised gifts”

Helpful Report

Posted 4 years ago

“We love it. We had a star trophy engraved for our grandson's lock down birthday. We received it within 2 working days as promised and was of high quality. One happy 8 year old in such miserable times. Would recommend and use again in the future. Thank you”

Helpful Report

Posted 4 years ago

Hello Susan, Thank you for your great review and order. We are so glad to hear that your Grandson loved his trophy as much as you did. Times are definitely miserable at the moment and we can't imagine how hard it must be for little ones so we are happy that we are able to bring some joy to the situation. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Reasonably priced and quick delivery. Daughter loved it! Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Good quality fast service 10/10”

Helpful Report

Posted 4 years ago

“Amazing job for good price”

Helpful Report

Posted 4 years ago

“Speedy service, got engraved item next day .... good quality & great price”

Helpful Report

Posted 4 years ago

“I ordered 2 engraved shot glasses, they arrived early & are great value for money. I would recommend this company.”

Helpful Report

Posted 4 years ago

“Great speedy service with excellent product delivered.”

Helpful Report

Posted 4 years ago

North East Trophies is rated 4.9 based on 3,157 reviews