North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,162 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second year in a row we have ordered trophies for an annual work awards ceremony. Ordering process is simple and proofs are great to have before confirming the order. Postage is very quick as well! We will be back next year!”

Helpful Report

Posted 1 month ago

Hi Kirsty, Thank you very much for your latest order with us & for your 5 star review! We are pleased to hear you are happy with your Eco-Friendly Bamboo Awards and our service. Thank you very much for your kind feedback, we look forward to working with you again next year :). Thanks again Louisa North East Trophies

Posted 2 weeks ago

“Great service, very pleased”

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Posted 1 month ago

Hi Mark, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you are happy with your Gold Metallic Mega Star Plaque Awards and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Cheers! Louisa North East Trophies

Posted 2 weeks ago

“Good product, well packaged and quickly delivered. A fair price for pint glasses featuring an image personal to me. Thanks!”

Helpful Report

Posted 1 month ago

Hi Aaron, Thank you very much for your order with us & for your 5 star review! We are pleased to hear you are happy with your Custom Engraved Pint Glasses and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Cheers! Louisa North East Trophies

Posted 2 weeks ago

“Ordered gas’s for brothers 60th with Newcastle United crest on and birthday message. Staff very helpful & friendly nothing was too much bother would definitely order again thank you”

Helpful Report

Posted 1 month ago

Hi Dawn, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Custom Engraved Beer Glass and our service. We hope your brother loved his gift and has christened it with a beer by now! Thank you very much for your kind feedback, we really appreciate it. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“Quick, helpful, considerate service. Great quality too.”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Prodigy Season 24/25 Player Of The Match Green & Purple Football Trophy Award and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“EXCELLENT AS ALWAYS! We forgot to order a trophy for our end of year award day, and despite ordering on a bank holiday, it STILL arrived on time for our awards. Incredible service, as always.”

Helpful Report

Posted 1 month ago

Hi Matthew, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear you are happy with your Poppy Jade Glass Awards and our service. Thank you very much for your kind feedback, we look forward to working with you again in the future. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“Fast efficient service and over the moon with my purchase”

Helpful Report

Posted 1 month ago

Hi Lyndsey, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Jade Oblivion Crystal Glass Award and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“Easy to order, very detailed design approval, great service all round.”

Helpful Report

Posted 1 month ago

Hi Bella, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Jade Oblivion Crystal Glass Awards and our service. Thank you very much for your kind feedback, we hope to work with you again in the future. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“I have used NE Trophies for about 18 months now. The website is easy and clear to use. The service and delivery is excellent and on the occasion I had a query, the response was quick and helpful. I have reccomended NE Trophies to other colleagues across the business.”

Helpful Report

Posted 1 month ago

Hi Kelly, Thank you very much for your 10th order with us & for your 5 star review! We are glad to hear you are happy with your Jade Oblivion Crystal Glass Awards and our service. Thank you very much for your kind feedback and continued loyal custom. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“Quick and efficient and great product”

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Posted 1 month ago

Hi Nicolas, Thank you very much for your latest order with us & for your 5 star review! We are glad to hear you are happy with your Bamboo Wooden Block Awards and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“It turned out that the medal box I ordered had an opening too small for my medal. I wrote to North East using the email address provided on the invoice, and the response was rapid and generous. North East fully refunded the cost of the box plus shipping and told me to keep the box. I appreciated the prompt response which was more than fair.”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Luxury Medal Presentation Case and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“delivery time was exceptional”

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Posted 1 month ago

Hi Ben, Thank you very much for your 7th order with us & for your 5 star review! We are glad to hear you are happy with your Legacy Super Gold Trophy Cup and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“Very efficient in the ordering and posting process”

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Posted 1 month ago

Hi John, Thank you very much for your 7th order with us & for your 5 star review! We are glad to hear you are happy with your Legacy Super Gold Trophy Cup and our service. Thank you for your kind feedback, it's much appreciated. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“Always a pleasure - second year using these for our yearly awards.”

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Posted 1 month ago

Hi Tamara, Thank you very much for your 7th order with us & for your 5 star review! We are glad to hear you are happy with your Jade Warrior Glass Awards and our service. Thank you for your continued support, we really appreciate it and look forward to your next order. Kind Regards Louisa North East Trophies

Posted 3 weeks ago

“Really helpful staff”

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Posted 1 month ago

Hi Thomas, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your order and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Absolutely fantastic service! Louisa and the team was professional, responsive, and delivered high-quality trophies that exceeded our expectations. The craftsmanship and attention to detail were impeccable. Highly recommend for anyone needing top-notch trophies.”

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Posted 1 month ago

Hi Michael, Thank you very much for all your orders with us & your 5-star review! We are glad to hear you are happy with everything and you're very welcome. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We look forward to continuing to work with you through 2025 and wish you all the best for the New Year. Thanks again :) Louisa North East Trophies

Posted 1 month ago

“Very helpful with questions and requests, and I am so pleased with the product. Thank you!”

Helpful Report

Posted 2 months ago

Hi Angharad, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Custom Engraved Pint Glasses and our service. I remember this Logo being tricky but enjoyed the challenge and I'm thrilled you love the end result and quality of the engraving. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“Great turnaround time and good quality engraving !”

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Posted 2 months ago

Hi Emma-Leigh, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Nickel Plated Claret Jug Golf Award and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

“I am very pleased with the trophy I purchased. It arrived very quickly and was well packaged. The inscription was exactly what I wanted, and the recipients were both surprised and delighted to receive it. I would certainly recommend North East Trophies as in my experience you are 5*. Thank you very much.”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Mini Participation Falcon Trophy and you're very welcome. We're glad the recipients loved their trophies. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We hope to work with you again in the future. Thanks again, Louisa North East Trophies

Posted 1 month ago

“Ordered a 30cm claret jug, it is great quality, nicely engraved a really good product. Great communication and confirmation of engraved text.”

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Posted 2 months ago

Hi Duncan, Thank you very much for your order with us & for your 5 star review! We are glad to hear you are happy with your Nickel Plated Claret Jug Golf Award and our service. Thank you for your support, we really appreciate it and hope to hear from you again in the future. Kind Regards Louisa North East Trophies

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,162 reviews