North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,149 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 4th February 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service we received. Ordered 8 trophies for our upcoming gala day on the Saturday evening using express delivery thay we're due to be delivered on the Wednesday and received them the Tuesday. Came well wrapped and secure in the box. Very pleased with the quality of the trophies. All the kids loved them”

North East Trophies 5 star review on 4th August 2022

Helpful Report

Posted 2 years ago

Good morning Diana, Thank you very much for your order with us & for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your trophies from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“The trophies are beautiful, they arrived in beautiful boxes and I was very happy with the trophies themselves as they had a good weight to them and were exactly as described. However, one of the plaques on one of the trophies is slightly wonky and it arrived with a sticky mark that came off. I would still recommend as the quality is evidently very good.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your order with us. We are very sorry that there is an issue with one of your trophies. We would be more than happy to discuss this further to see what we can do to resolve this right away for you. Please could you send us a photo via email of the trophy that has the issue? Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Selecting, ordering and engraving experience was good. However it’s ridiculous that the prices of the item was more than doubled with postal costs. Please don’t make your margin on postsl charges”

Helpful Report

Posted 2 years ago

Good morning Darren, Thank you for your order with us. We are very sorry that you are not happy with the cost of postage. The premium delivery does cost more because we dispatch the order more quickly. We appreciate your feedback, this will be passed on & looked into. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Charged me twice Product nice but not for double the price”

Helpful Report

Posted 2 years ago

Good morning Amy, Thank you for your order with us. We are sorry for any confusion. The payment for your order was processed only once. There were multiple payment attempts which were unable to be processed. We have received only one payment. If you have been charged twice, this is an issue with your bank, please contact them regarding this. If you would like to discuss this further or would like any help, please do not hesitate to contact us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Absolutely delighted with the trophy thank you so much! I will be in touch shortly as I need three more trophies! I would highly recommend this company to anyone.”

Helpful Report

Posted 2 years ago

Good morning Fran, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Colony Club Glass Golf Trophy Award from us. We look forward to helping you with your next order! Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Having recently used North East Trophies for the first time, we have been delighted with the service we've received. Very helpful and attentive staff with excellent communication throughout the process. They even went the extra mile when we, unfortunately, managed to break one of our awards, providing a next-day replacement free of charge.”

Helpful Report

Posted 2 years ago

Good morning Alex, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your awards from us. We pride ourselves on our excellent customer service, so it is great to hear that you are pleased with the service you have received from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Fast, ultra efficient, good quality and a present as well. Certainly recommend very highly.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Silver Presentation Norway Trophy Cup from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Fantastic value and super quick delivery - really happy with the quality of the product and the cost.”

Helpful Report

Posted 2 years ago

Good morning Aimee, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Gold Target Swimming Trophy Medal from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Very good service.”

Helpful Report

Posted 2 years ago

Good morning Alireza, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Award Trophy from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Fantastic communication fast delivery great price and quality thanks”

Helpful Report

Posted 2 years ago

Good morning Tracey, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Gold Netball Galaxy Medals from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Excellent quality gift!”

Helpful Report

Posted 2 years ago

Good morning Manjit, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Graduate Trophy Male Tribute Award from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Great speedy service. Trophy looks and feels excellent.”

Helpful Report

Posted 2 years ago

Good morning James, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Cambridge Collection Nickel Plated Trophy Cup from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“So helpful. Any questions answered promptly. Nothing seemed to much trouble for them. Would definitely use them again.”

Helpful Report

Posted 2 years ago

Good morning Rhonda, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Galaxy Podium Medals from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Very pleased with it thank you”

Helpful Report

Posted 2 years ago

Good morning Gillian, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Personalised Printed Memorial Keepsake Wooden Box from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“5 star service and quality of trophies! I 100% recommend to anyone looking for small or large orders - thank you!”

Helpful Report

Posted 2 years ago

Good morning Jade, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Jade Oblivion Crystal Glass Awards from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“worth of money.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Gold Rising Star Multi Trophy Awards from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Quick and easy. Great product. Would recommend”

Helpful Report

Posted 2 years ago

Good morning Matthew, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Gold Football Mini Star Medals from us. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Needed some thank you gifts for my children to give their teachers, arrived safely packed unfortunately a mistake had been made on one of the items on their part, contacted them straight away with proof of the mistake which quickly got resolved and rectified.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your order with us. We are very sorry for the mistake that was made on one of the items. We appreciate you contacting us straight away regarding the mistake & we are glad that we were able to resolve this for you quickly. We apologise again for any inconvenience caused. Kind regards, Michelle Marketing @ North East Trophies

Posted 2 years ago

“Very smart trophy and we are so pleased with it”

Helpful Report

Posted 2 years ago

“The trophy is well made and the service was 1st class”

Helpful Report

Posted 2 years ago

North East Trophies is rated 4.9 based on 3,149 reviews