TUM TUM Reviews

Name: TUM TUM
Rating: 4.85

4.9 Rating 1,511 Reviews

96 %

of reviewers recommend TUM TUM

4.9

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

"Emma Stanley"

"Sam Sullivan"

"Lidia Fernandez"

TUM TUM 5 star review on 13th February 2024

Laura Norton-Hand

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very good with cups I've brought so far but missing items out of the spare straws I purchased ie the cleaning brush and weight”

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Posted 1 month ago

“A lovely company.”

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Posted 1 month ago

“The cups them selves are good quality. Used to get a straw to clean them with but now has to buy the straw cleaner separately. The box also came damaged.”

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Posted 1 month ago

“Speedy delivery and excellent service”

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Posted 8 months ago

“Everything great. Just a shame the cute design started chipping away on the very first use. East to purchase from website and cups work well. Hoping baby will love them soon enough!”

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Posted 9 months ago

“We do love this cup. Currently have 6- 3 for water and 3 for milk. These are super easy to suck from. My daughter had a cleft palate and low oral tone, after her repair we began with the honey bear straw cup and then moved onto these. She drinks really well, and the handles are perfect for her to drink herself. She also has coordination issues but handles these cups great! They are also easy to clean as a straw cleaner will go all the way out the other end of the weighted straw part. They are also durable. When she’s done with her water for that moment, the cup must be tossed in the direction of the floor immediately. Therefore, it has been smacked onto many different hard surfaces. (Tiles, stones, you name it.) The plastic straw cover often pops off, but always goes straight back on again and nothing has broken off yet. My only issue is that the weighted straw often doesn’t follow the water and sits in one corner. It can be a little frustrating when water or milk gets low. My daughter tips her head and cup back to drink effectively and when the straw doesn’t follow, it doesn’t work. (Realise the review is for the bear and the picture is of the owl. We have 3 owls for water and a set of 3 different ones for milk. We got these recently to transition off of bottles. We have had the owls for a few months now.)”

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Posted 9 months ago

“Really like the brand. I miss the little pots you sold back in 2020 for snacks. Also the cups I bought back in 2020 came with a pipe cleaner to clean the straw and a spare valve.”

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Posted 10 months ago

“Prompt delivery”

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Posted 10 months ago

“Lovely product highly recommended to us by friends”

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Posted 10 months ago

“Love the cups. Snack pots not so great.”

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Posted 1 year ago

“Great products. Only missing a point as I don’t feel the straws in the tippy up cups last as long as they should. We’ve gone through 3 in a very short space of time - they rip where the weight is attached at the bottom. Other than that though very happy with the cups and the delivery has always been very quick.”

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Posted 1 year ago

“Very pleased with speed of delivery and service if I’ve ever had an issues with any products. Everything is so colourful and fun.”

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Posted 1 year ago

“Expensive but seems good”

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Posted 1 year ago

“Brilliant!”

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Posted 1 year ago

“Very good cups, 6 months old baby is very happy with them. Unfortunately, the cups and straws are staining very fast (actually after first purée ( hipp organic spaghetti bolognaise purée).”

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Posted 1 year ago

“Best sippy cup I've bought yet and my baby took to it easily. There is no leakage and the design is super cute. I wish it was cheaper so I could buy more. Also, the red paint on the side with tum tum on it comes off during sanitizing on the stove. It stuck to my iron pan and hasn't come off.”

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Posted 1 year ago

“Une marque qui a des super produits pour les enfants”

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Posted 1 year ago

“Good quality products and easy payment process using Apple Pay.”

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Posted 1 year ago

“Fun designs and easy to use products”

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Posted 1 year ago

“Fast delivery and some products are great with little people in mind as well as parents. Some are not great although the concept is great, like the 3 way trainer cup. Disappointed on this and I hole they will improve if maybe others feel like me.”

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Posted 1 year ago

TUM TUM is rated 4.9 based on 1,511 reviews