TUM TUM Reviews

Name: TUM TUM
Rating: 4.85

4.9 Rating 1,468 Reviews

96 %

of reviewers recommend TUM TUM

4.9

Based on 1,468 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

"Emma Stanley"

"Sam Sullivan"

"Lidia Fernandez"

TUM TUM 5 star review on 13th February 2024

Laura Norton-Hand

103

Anonymous

Anonymous // 01/01/2019

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“Love the suction, design and quality. The fork and spoon are great as they are flexible and not rigid so easier for my 9 month old to scoop his food up.”

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Posted 1 year ago

“very good lovely cups good value easy for child to use”

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Posted 1 year ago

“Great items and designs and really fast delivery.”

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Posted 1 year ago

“The best brand of straw cups out there, I won't but anything else!”

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Posted 1 year ago

“Fast delivery and good quality items!”

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Posted 1 year ago

“Excellent service and fast dispatch!”

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Posted 1 year ago

“Absolute rip off if you have series 2 cups as will have to pay over £10 + PP to replace straws on two cups making tum tum a very expensive option to maintain. We thought it was time we replaced the straws as they had some suspicious marks on the inside and due to the straws being series 2 straws they didn’t have the detachable weight on the bottom like the new design, making them harder to clean. We bought a pack of straws with the new weight (£4.99 + PP) and they only come with one weight. Meaning we’d need to pay over £10 to replace the plastic straw in two cups which seems extortionate considering this is almost the price for a new cup and that Tum tum changed the straw design meaning series 2 straws are no longer available. I emailed about this as it seems unfair as the design has been changed in the 6m since I bought our cups but no reply from this ‘small family business’. Such a shame and definitely puts me off ordering again as customer service seems poor too but the search for a cheaper to maintain cup continues!”

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Posted 1 year ago

“Fab service and quick friendly website- great options and ethos behind the cup.”

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Posted 1 year ago

“Great products”

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Posted 1 year ago

“Brilliant cups!”

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Posted 1 year ago

“Amazing will deffo use again”

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Posted 1 year ago

“Just a super company to deal with. Great products, fast delivery and really nice communications especially recognising repeat business. Thanks Tum tum and you deserve all your business.”

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Posted 1 year ago

“Lovely family business”

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Posted 1 year ago

“Great products for weaning”

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Posted 1 year ago

“Grandson loves it”

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Posted 1 year ago

“Tum tum as a company are amazing they are always coming out with brand new ideas that just help with being a parent.”

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Posted 1 year ago

“Tum Tum is my favourite cup brand for little drinkers. The cup is designed perfectly and the characters are a lovely touch. I’ve always received top class service and delivery. Buying from Tum Tum has always felt personal due to the lovely emails they send out.”

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Posted 1 year ago

“Amazing range! Have shared to all my mummy friends whose little ones are struggling to use straws! Thank you!”

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Posted 1 year ago

“These products are all amazing. Excellent quality. The straws are particularly good quality and as a speech therapist, my clients are typically ones the chew on the straws. They have not chewed through this straw YET. I recommend this to all my clients! And can strongly recommend it to all!”

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Posted 1 year ago

“Great company, lovely emails, fast delivery! Thanks so much :)”

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Posted 1 year ago

TUM TUM is rated 4.9 based on 1,468 reviews