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NeoGrass Ltd Reviews

4.8 Rating 252 Reviews
97 %
of reviewers recommend NeoGrass Ltd
4.8
Based on 252 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read NeoGrass Ltd Reviews

About NeoGrass Ltd:

At NeoGrass, we are passionate about transforming gardens using the most advanced, realistic looking artificial grass that makes your life easier and more enjoyable.

NeoGrass was formed to change the artificial grass industry. We realised that there was a serious lack of quality artificial grass and imitation grass suppliers available in the UK.

Through our unparalleled commitment to research and development and a culture of constant improvement and innovation, we strive to provide our customers with the most advanced artificial grasses and imitation grass available today.

We are proud to lead the way with our unique technology. Through years of research and experimentation, we have developed 3 key breakthroughs that are changing our industry: Instant Recovery Technology®, Feelgood Technology® & Natural Look Technology®.

These technologies have set us apart from our competition and customers up and down the country who have been able to transform their gardens using our products.

We understand that the majority of homeowners want an attractive and usable garden space but realise that not everyone has the time or inclination to devote to achieving this.

If your lawn suffers from a lack of sunlight, overhanging trees sucking the moisture out of your grass, pests or poor drainage then you face difficulties in achieving a lawn that’s easy on the eye. Add to this a lively dog and energetic children and you’ll know what an uphill struggle you face.

But worry no more – NeoGrass are here to provide you with the perfect alternative!

Visit Website

Phone:

01245931200

Email:

info@neograss.co.uk

Location:

Unit 17 Redhills Industrial Estate, South Woodham Ferrers, Chelmsford, Essex, ,
Chelmsford
CM3 5UL

Write Your review

NeoGrass Ltd 5 star review on 25th April 2021
David Watts
NeoGrass Ltd 5 star review on 30th March 2021
Michael Hayes
NeoGrass Ltd 5 star review on 30th March 2021
Michael Hayes
NeoGrass Ltd 5 star review on 30th March 2021
Michael Hayes
Anonymous
Anonymous  // 01/01/2019
Very easy to deal with, polite and professional service,
Helpful Report
So far we are very happy with the 'grass'. It looks good, the dogs are enjoying it and it appears tough. Although not delivered to the expected timescale Neograss explained the problem and kept us informed of situation.
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Excellent service, helpful and very friendly. Thank you.
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Excellent service and product
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What can i say this Grass is BEAUTIFUL down and worth the wait we went for the Aberdeen as we have friends who already had the same one in their back garden, EXCELLENT The delivery driver was such a nice helpful Guy and a credit to the company . I have never been a lover of artificial grass until i came across NeoGrass but I've now changed my mind . Thank's for the lovely finish to our Garden NeoGrass ( Amazing)
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Thanks very much Alan for your wonderful review and we hope you'll be happy with the grass for many years to come!!
Fantastic customer service and fantastic quality of turf. Would definitely use again.
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Order had important information put out concerning delivery. Their product looked very good online and excellent on delivery. I was so pleased with this company l!
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The customer service was amazing and so helpful. I ordered online. Got very confused on which sand I needed. Received a call from a very helpful lady who gathered from my order I was confused. We then sorted the the right product and the company refunded what I got wrong. Will definitely use them again.
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Lots of good information on the web site, very fast delivery and, so far, the product looks good too.
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Great service to enquiries
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Great service. Great company
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Constant battles with a small patch of grass now resolved by some very effective looking turf. My problem now is it looks too good.
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Good products at a good price. Quick delivery and well packaged.
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Excellent product
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Efficient service, very pleased with our purchase
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Service was excellent
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Brilliant products and excellent service. I cannot recommend this company highly enough.
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Very helpful, Delivered same day by a brilliant deliveryman, can't say anymore as not layed yet.
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Great product Great service I will be back to order more iteams.
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Fantastic service from the lovely Wendy, she is amazing and very knowledgable 10/10 Also Phil the guy that delivered it was a top bloke .. Our Aberdeen lawn looks great and very realistic Thanks neograss would definitely recommend you !! 👍
Helpful Report
Thank you so much for your lovely comments!! Our customer service is at the forefront of everything we do. Hope you enjoy your grass for may years to come.
NeoGrass Ltd is rated 4.8 based on 252 reviews