NeoGrass Ltd Reviews

Name: NeoGrass Ltd
Address: Unit 17 Redhills Industrial Estate, South Woodham Ferrers, Chelmsford, Essex, ,, Chelmsford
Rating: 4.79

4.8 Rating 252 Reviews

97 %

of reviewers recommend NeoGrass Ltd

4.8

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About NeoGrass Ltd:

At NeoGrass, we are passionate about transforming gardens using the most advanced, realistic looking artificial grass that makes your life easier and more enjoyable.

NeoGrass was formed to change the artificial grass industry. We realised that there was a serious lack of quality artificial grass and imitation grass suppliers available in the UK.

Through our unparalleled commitment to research and development and a culture of constant improvement and innovation, we strive to provide our customers with the most advanced artificial grasses and imitation grass available today.

We are proud to lead the way with our unique technology. Through years of research and experimentation, we have developed 3 key breakthroughs that are changing our industry: Instant Recovery Technology®, Feelgood Technology® & Natural Look Technology®.

These technologies have set us apart from our competition and customers up and down the country who have been able to transform their gardens using our products.

We understand that the majority of homeowners want an attractive and usable garden space but realise that not everyone has the time or inclination to devote to achieving this.

If your lawn suffers from a lack of sunlight, overhanging trees sucking the moisture out of your grass, pests or poor drainage then you face difficulties in achieving a lawn that’s easy on the eye. Add to this a lively dog and energetic children and you’ll know what an uphill struggle you face.

But worry no more – NeoGrass are here to provide you with the perfect alternative!

Visit Website

Phone:

01245931200

Email:

info@neograss.co.uk

Location:

Unit 17 Redhills Industrial Estate, South Woodham Ferrers, Chelmsford, Essex, ,
Chelmsford
CM3 5UL

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NeoGrass Ltd 5 star review on 25th April 2021

David Watts

NeoGrass Ltd 5 star review on 30th March 2021

Michael Hayes

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and clear communication.”

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“Delivery was so quick. The joining tape and aquabond arrived in under 24hrs. Great service”

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“Bought this to see if l could refresh the Astro turf in my back garden. Does what it says, removes any Debris on the lawn and brings the pile back up. Maybe need a few goes if lawn really flat, but definitely worth the price.”

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“Great product and very detailed how to apply the silica sand to the grass and quantity to use”

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“Great product, easy to instaff and feels great underfoot! Delivery driver was fantastic even at the end of a long hot day! Can’t fault anything”

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“Excellent service”

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“Amazing customer service and super fast delivery. Great product. Would highly recommend!”

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“Order with next day delivery turned up a week later to late for the project I wanted it for so now have it in the shed for the next astro project”

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“Excellent quality and prompt delivery when nobody else could provide”

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“good service”

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“Brilliant to deal with and their huge amount of online ‘how to advice’ was really helpful to a first time DIYer. Further help and advice from NeoGrass’s Wendy really gave me great confidence with the whole project which has turned out fabulous, I’m so chuffed with the finished job. I used the ‘Inverness’, the quality is great and I’d highly recommend NeoGrass’s range compared to all the others that I sampled.”

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“Good product delivered on time. Thank you”

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“Picks up leaves and bird droppings off our artificial grass very nicely. As it all breaks down, it's good for a small garden, as you don't need a lot of space to store it. Delivery was prompt.”

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“Very helpful and courteous when delivery was a problem. Thank you.”

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“I’ve already responded to a previous request.”

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“First item arrived broken was told a replacement would be delivered. New one arrived on Sunday Thankyou. Not as good as l thought it’s not really strong enough to get the moss out. I know it was cheap. But doing the job better was what was more important. They say buy cheap buy twice”

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“I ordered an offcut for my back yard and it fits perfectly. The dog loves it. I ordered the thickest underlay as it was going onto concrete, and it's so soft. It arrived much quicker than it said on the website and the delivery man carried it into my home. ( It was to go through to the back, which my husband carried.) He even started taking off his shoes before he came in, but I said it wasn't necessary. All in all a great experience and I would only ever buy grass from Neograss. The quality is excellent compared to others, and lots of fitting info on website. Buy once buy the best!”

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Thanks very much for your lovely review Christine. We will be sure to pass your comments on to the driver. I'm sure it will make his day!

“Great products quickly delivered, friendly and helpful staff. grass looks great!”