Negative Equity UK Reviews

Name: Negative Equity UK
Address: Unit 2, Channel Wharf, 21 Old Channel Road,, Belfast, Antrim
Rating: 4.93

4.9 Rating 197 Reviews

99 %

of reviewers recommend Negative Equity UK

Company Reviews

Metrics

Info

4.9

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	3 - 6 Hours

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Phone:

0161 660 4403

Location:

Unit 2, Channel Wharf, 21 Old Channel Road,,
Belfast
Antrim
BT3 9DE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend this company. We were told exactly what would happen and there was guidance every step. Once the initial paperwork was completed we didn't need to do anything.”

Helpful Report

Posted 5 years ago

“I found they gave a helpful service,helped keep stress levels down and understanding of our situation.would recommend them for people in hard financial situation with their homes.”

Helpful Report

Posted 5 years ago

“Negative Equity NI were like a port in a storm when we were struggling with financial issues and our home was under threat. Special thanks to Heather and Leslie who negotiated on our behalf and achieved a compromise settlement that we could actually manage and which allowed us to keep the house. Above and beyond that, they took the bewilderment and fear out of the whole situation. They explained everything and took us step by step through what would have been a terrifying process otherwise. I am certain we would never have reached the settlement we did without their representation and advice. and I would highly recommend seeking their support if you are in a crisis and not sure where to turn. Their expertise, as well as their kindness and empathy, were very much appreciated. Thanks you.”

Helpful Report

Posted 5 years ago

“would highly recommended Negative Equity as I was in an interest only mortgage and was getting nowhere as mortgage company didn’t really give me much feedback as what to do saw Negative Equity advertise in a local paper,so decided give it a go so I had an appointment with Natasha who was fantastic from start to finish she was fantastic explained every detail she did all the paper work I only really had to answer few questions on my 4 appointments.At the end of our appointments I left feeling secured and happy and sorted so highly recommend to anyone and Thankyou to Natasha for everything you did for me”

Helpful Report

Posted 5 years ago

“We were in negative equity with our home and our mortgage company would do nothing to help.We got in touch with negative equity ni and made an appointment to see them.From the very start they could not have been more helpful .They laid out all our options and explained what they could do for us and the total cost.From the time we signed up the letters and phone calls we had been getting from our mortgage company stoped and this was a problem we no longer had.Although it has taken some time our problem is now sorted and we have had an agreement made with our mortgage company which will save us a great deal of money and finely give us peace of mind.This would have been a 5 star review except for the fact that during their move of premeces we were not kept informed of progress on our case.The staff are great and always helpful and we would recommend anyone in negative equity to seek their help as soon as possible. Christopher Wright (Mr)”

Helpful Report

Posted 5 years ago

“In 2008 I purchased my own apartment with a help to buy scheme on an interest only mortgage, with a view to changing over to a repayment mortgage in the future. One year later I met my husband and step children and we found we had quickly outgrown the apartment. We had the property valued and were devasted to find that the property value had dropped dramatically and were unable to sell it. We decided to rent out the apartment so our family were more adequately housed, however this did not solve the problem of how we were going to re-pay the mortgage by which time the property price had dropped again. In 2017 I stumbled across an advert on the internet for Negative Equity UK and was intrigued to know how they could help us. We contacted them and made a decision to go ahead with this process. We were allocated a Case Manager, Natasha who was very thorough and attentive. She kept us informed and worked hard through out the process. We have now completed the process 19 months on and are happy to say that Negative Equity UK have managed to settle our case and write off £33,400 with a settlement figure of £5,400. Towards the end of this process our financial circumstances changed when my husband's hours were cut so finding out that our mortgage company had accepted a settlement payment was the best news possible. We can't thank Natasha and Heather enough for getting a positive result. We could not have done this alone by ourselves without professional advice and knowledge. We would definitely recommend this service to anyone else that was in our position, but please note that it can be very stressful at times.”

Helpful Report

Posted 5 years ago

“We would have been lost without Natasha. She was very professional, courteous and respectful at all times, taking away any fears and doubts, she guided us through a difficult debt negotiation Natasha was our personal client officer and was always ready to assist, keeping us well updated with what was happening and what we had to do next. She made us feel so at ease we could not have had anyone better helping us get the great result we needed. Thank you to Natasha for everything you done for us and we would highly recommend this company.”

Helpful Report

Posted 5 years ago

“Reference 1103230 We bought a house in Bangor for £150k in 2007 on a 100% interest only mortgage with my Dad as guarantor to increase the amount we could borrow. The property market then crashed and we were left in a significant amount of negative equity. A couple of years later, we moved to England and rented out the house so we could continue to pay the mortgage. As the rent from the house didn't cover the mortgage we had to pay extra each month. However it was clear the house prices weren't going to increase to anywhere near what we bought the house for, so we were paying money for a mortgage that was going nowhere. We were also stuck renting a house in England and couldn't see a way out. We came across Negative Equity NI through an internet search and from the outset they were reassuring and very professional. They gave us confidence that they had dealt with this type of situation before and that they could help us move on. We were really worried about the bank going after my Dad's assets but Negative Equity provided advice on this too. They were honest from the beginning about how long the process could take and this was accurate (2 years) but it was worth the wait. We did have to stop paying the mortgage and hand the keys back which has affected our credit rating, but the bank left us with no other option and at least we can now move on. When the house was sold, the negative equity was almost £90k. We paid a lump sum of £19k to settle the account and the rest of the debt was written off. The day Lesley rang to tell us this news was just amazing. It is such a relief to be out of the situation we were in and means we can move on with our lives. Thank you for everyone at the CD Fairfield team who helped us.”

Helpful Report

Posted 5 years ago

“Purchased a new build in 2007 at height of market in Magheralin for 200k. Crash left us mortgage prisoners. Mortgage interest rate went from 1.5 to 5.99. payments through the roof for 8 years. A friend put us in touch with Negative Equity NI. We sold the house for 82k. Settled over 100k with the bank for 25k. Life is less stressful now and we appreciate the abundance of a debt free present. Thank you to Negative Equity NI. A real modern day miracle for people who were once distressed.”

Helpful Report

Posted 5 years ago

“I can highly Recommend this company.From start to finish so helpful everything explained to us in an easy manner. Natasha was our advisor she was fantastic we are now stress free everything was straight forward and we want to Thankyou so much Natasha for all you did so big Thankyou from us.”

Helpful Report

Posted 5 years ago

“Got us a fantastic outcome. Over £100,000 of negativity equity & unsecured debt settled for £27,000. Onwards & upwards.”

Helpful Report

Posted 5 years ago

“As a result of buying our first home, we were advised by an independent mortgage broker to choose an interest only mortgage. This left us in massive negative equity when we wanted to move to a different area. We contacted the team at CD Fairfield and they were able to negotiate the debt to an affordable lump sum and monthly repayments which meant our new home was more secure. It was a lengthy process but has resulted in us avoiding backrupcy, county court judgements and our credit is improving every year. Thanks to Heather for putting up with us!”

Helpful Report

Posted 5 years ago

“Very professional and courteous throughout my dealings with this company. I received a very positive result while they helped me to write off a large percentage of my negative equity. Highly recommended”

Helpful Report

Posted 5 years ago

“1072815 Mark I have to admit that the guys were very professional, courteous and respectful at all times, allaying any fears and doubts, but best of all they had an intimate knowledge of internal banking procedures and the weak points. They guided me through a difficult debt negotiation and assisted me to make a record saving on my mortgage. Natasha was my personal client officer and was always ready to assist, all the guys are very good and I have no qualms in recommending this company to anyone.”

Helpful Report

Posted 5 years ago

“Negative Equity worked hard on our behalf to resolve our case. Many thanks to Lesley for her regular updates and clear plan. I would recommend Negative Equity.”

Helpful Report

Posted 5 years ago

“From start to finish Negative Equity put us at ease with the whole process of selling our first home which was in a lot of negative equity and moving on with our lives. The reality for us at the time was that we had outgrown our first home and wanted to move closer to family and we thought that this was impossible due to the current housing market. Negative Equity answered all of our questions and gave us lots of options to choose from and within a year we had sold our house, purchased a new home and came to an affordable and realistic settlement figure with the bank. A huge thank you to Leslie and the team for their hard work which we could not have achieved without their support and for anyone who is in a similar situation there is light at the end of the tunnel, just give them a call.”

Helpful Report

Posted 6 years ago

“Ref: 1103765 We bought our first beginner home in 2007, young graduates desperate to own a home, afraid of waiting any longer. We were given a 100% mortgage, and interest only. Of course just a few months later the market crashed. We accepted (reluctantly) that we would have to stay where we were, and our hopes of life in the country diminished other than a lottery win! As our family grew we became more and more frustrated, and had already pumped thousands in to doing the house up, money of which we knew we would never get back. In passing conversation someone mentioned Negative Equity, so we thought we’d give it a go, thinking that our only option would be to hand keys back and rent somewhere, an option we weren’t keen on. From the first meeting with Bob, we began to see light at the end of the tunnel. After our first meeting with Tom, we drove straight to the building site we’d been watching in the country and put our names on our dream home! It hasn’t been a quick process, however the whole team who have worked with us, especially Lesley in the later negotiating stages were fantastic. We own our own family home, on a repayment mortgage and our credit rating hasn’t really been hit as we continued all our payments with creditors. We managed to write off 80% of our mortgage debt which had been a noose around our necks. Will be forever thankful to the CD Fairfield team - we honestly never thought that things could have worked out this well. It is a slow and often frustrating process, however very much worth it. Thank you!”

Helpful Report

Posted 6 years ago

“We bought our house at a particularly bad time, in April 2007 and it started to lose value straight away. To make matters worse financially, we had bought on an interest only package that we had been advised would be a good first step - as long as we changed onto a different package within two years. We were unable to make this change because the house was no longer worth what we had borrowed for it. So our situation got worse month by month, while the long term future got increasingly bleak. We couldn’t see any way out of our situation. When we heard about Negative Equity NI we thought we might as well talk to them, but didn’t expect there was anything that could be done. Some of what we were told initially seemed too good to be true. I think we might have been anxious about making our situation even worse by putting money into something that might not be all that it seemed. I’m happy to say Tom took the time to follow up with a long conversation with us – to explain how and why he had started the business and to deal respectfully with all of our questions and worries. It seemed like a scary step to stop paying the mortgage. But it was a great relief too, especially when we had an organisation with such experience tell us that they would deal with our lender. We didn’t need to worry about aggressive phone calls or threatening letters anymore, because they would take care of that side of things. We could start to believe that there would be a life beyond the financial mess that we found ourselves in. Since then Natasha and Lesley have been excellent in taking us through each step of the journey. Our case has been a long process for Negative Equity NI too – but they have never lost patience, and never been anything less than totally professional and courteous. Having gathered and presented our financial facts Lesley managed to negotiate a 90% write off of our debt. We have recently settled with the lender with a single lump sum payment of £14,000. I would recommend Negative Equity NI to anyone in a similar situation. It was the best money we ever spent to bring them on board, and given the length of time and the amount of input it required from their side, extremely good value for money. Our thanks to Tom, Natasha, Lesley and the whole team.”

Helpful Report

Posted 6 years ago

“1104152 Tackling negative equity is a very daunting experience. However, Lesley guided me through each step of the process with great care, providing regular updates on how my case was progressing and negotiating an affordable settlement. Lesley was so helpful and professional throughout our dealings.”

Helpful Report

Posted 6 years ago

“I went to Negative Equity UK for their support and guidance after falling victim due to the recession. The total value of negative equity I had was approx £85k after working closely with Lesley my account manager for a short period of time she successfully managed to reach a deal with our lender to settle the debt at 10% of the overall debt resulting in a final cash settlement of £8500. I cannot thank her enough for all her hard work and amazing efforts to achieve this settlement. Thanks to Lesley and the team there is light at the end of the tunnel and I can finally move in with my life. I cannot recommend Negative Equity UK enough. If you are reading this post and considering using their services don't delay I only wish I had've done it sooner! Special thanks again to Lesley I cannot begin to tell you how much this means to me what you have done for me and my family!”

Helpful Report

Posted 6 years ago

Negative Equity UK is rated 4.9 based on 197 reviews