Negative Equity UK Reviews

Name: Negative Equity UK
Address: Unit 2, Channel Wharf, 21 Old Channel Road,, Belfast, Antrim
Rating: 4.93

4.9 Rating 199 Reviews

99 %

of reviewers recommend Negative Equity UK

Company Reviews

Metrics

Info

4.9

Based on 199 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	3 - 6 Hours

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Phone:

0161 660 4403

Location:

Unit 2, Channel Wharf, 21 Old Channel Road,,
Belfast
Antrim
BT3 9DE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I looked at the other reviews below for inspiration and don’t really have much to add as they are spot on with my experience. At the start it wasn’t great service, felt like I was doing the chasing, everything was slow for 6-9 months but Mark and Dale turned it around and were both fantastic help towards the end. They got my debt reduced for me and I kept my house with no problem as they said I would”

Helpful Report

Posted 4 years ago

“After 2 years in despair at appalling service from an agent responsible for losing control of our property and failing to negotiate settlement - now no longer with the company - I fortunately saw reviews commending Mark and Dale so decided to make a final appeal before contacting the Ombudsman. Dale took up our case, gave prompt and knowledgable advice resulting in an IVA and final settlement - in 4 months! His complaint to our intractable mortgage account holder secured an offer of compensation. We couldn't be more relieved or pleased and can recommend him, Mark and Colm's IVA team without reservation.”

Helpful Report

Posted 4 years ago

“Really, straightforward advice from people who know what needs to be done and take away the worry from a situation.”

Helpful Report

Posted 4 years ago

“Overall my case was completed but I did have issues but they did deliver. To run through it all Positives - They got my property sold after I was unable to get the bank to do this for me by myself - shortfall debt was settled for 30% as they had advised they could do - Dale and Mark of their staff was absolutely brilliant over the last year and helped enormously to get the case settled In the end and are great guys to deal with as well - the cost was worth it as it wasn’t that expensive considering they did deliver Negatives - everything took far longer than they said it would (over 2 years) while their adviser Bob advised at the start would take 9 months so big big difference and too much to not be annoyed about - To sell the house I had to use a company called move with us who were terrible and a waste of money - do not use them demand not to!! They really messed up on my property sale and ignorant to speak to as well - staff dealing with the case for the first 18 months were terrible no replies to emails or calls for weeks - you had to chase them but this was only with these particular staff and thankfully my case was passed on to the good staff when I complained - had to pay council tax when property was empty for 6 months until sale completed with no income and no tenant - had to provide documents to them so many times it was frustrating For me Still over the moon with the outcome so happy to give 5 starts”

Helpful Report

Posted 4 years ago

“As with previous reviews I did not have the best of experiences with this company for the first 2 years - but then along came Mark! I could not be happier with the help and support he has given us. Again as stated in previous reviews nothing was too much trouble, emails responded to promptly often late in the evening and at weekends. Mark went above and beyond to reassure us at every stage of the proceedings. We felt like we had such a bleak future financially but due to the skill and expertise of Mark and the Team we have settled our debts at a fraction of what we owed. Thank you thank you thank you.”

Helpful Report

Posted 4 years ago

“I debated leaving a 3 or 4 star rating as the first 1-2 years was a nightmare but after reading the reviews on this site I thought that it would be a dis-service to the staff who looked after me for the last year or so who were first class and deserve 5/5. Special mentions for Dale who was fantastic as was Mark who gave me the best advice and customer service I have had in my life - he seemingly never stops working (even replied to my crazy emails at weekends to calm my nerves!). So I would recommend anyone to do this that have negative equity issues as it is behind me now and less stressful. Thanks to everybody in negative equity Ni”

Helpful Report

Posted 4 years ago

“I was recommended Negative equity NI by a work colleague who had just completed the process and spoke very highly of their service. From the first meeting I felt assured they could help me clear my debt as renting the property out was not covering the bills either. Although the process took much longer than first suggested with additional delays due to Covid19 I was relieved to get the debt settled with the lender for 22% of the total. Thanks to Dale and Tom for their efforts and I'm looking forward to the aftercare service”

Helpful Report

Posted 4 years ago

“It was a long process (3 years) however company delivered what was promised at the first ever meeting. It was frustrating at times and we expected things to move quicker however we now understand that this was not company’s problem and it was to do with the lender. We have paid 30% Or the total amount owning and 70% was effectively written off. Something we could not have done without help of Tom and Dale. Once Dale started working on our case everything moved rather quickly and this is with Covid-19 in the middle. We are thankful for the opportunity to start our debt free lives.”

Helpful Report

Posted 4 years ago

“A fantastic service! We went through the process with Negative Equity NI a number of years ago and it has been life changing for us. More than 5 years down the line and we couldn't be happier. Wonderful, after care too. Thank you again Tom”

Helpful Report

Posted 4 years ago

“No more negative equity for me! These guys have an unbelievable amount of knowledge. I'd put this off for years because my Accountant told me I'd end up in court or lose my home. Neither of which was true. I had 4 buy to lets, 3 in negative equity. The 3 problem properties are now sold (took 7 months) and the left over debt (£73,000) was settled for £22,400. I've 5 years to pay it back. Very happy with both the service and result.”

Helpful Report

Posted 4 years ago

“I'm a Financial Adviser and have had to refer a number of clients to Tom to obtain his professional advice.In all instances Tom has formulated a sensible and acceptable solution to the problem they faced. All of the clients entered into the process with a sense of scepticism however Tom was able to answer all their questions and allay their fears. I couldn't recommend Tom and his team highly enough and those clients that have taken his advice could not speak highly enough of him.”

Helpful Report

Posted 4 years ago

“We had negative equity which they sorted to a very acceptable settlement. They delivered exactly what they promised. They also had excellent communication throughout a complicated procedure. We were very sceptical about the whole process but they made it very easy for us. In the end we had an excellent result- which we would have never obtained by ourselves. Fantastic service.”

Helpful Report

Posted 4 years ago

“As an estate agent I come in contact with many clients in a financial trouble such as negative equity and those with interest only mortgages with no repayment mechanism. I met with Tom and his team several years ago and began to refer clients to Negative Equity NI. In this time they have helped many of my clients remove a burden that they thought could not be lifted. I would highly recommend to anyone who has such concerns to simply book an appointment and have a conversation with of one the Negative Equity team.”

Helpful Report

Posted 4 years ago

“I have known Tom for years and do refer clients in trouble to him. The big benefit is if there is a case where he cant help directly , he points the cleint in the right direction for advice. Knowledge of the facts takes most of the fear away.”

Helpful Report

Posted 4 years ago

“A first class service - you've no idea what a weight you have lifted of my shoulders! Everything ran exactly as promised by Tom; Dale and and Mark did a phenomenal job on the settlements. 1000 Thanks Yous xxx”

Helpful Report

Posted 4 years ago

“i should like to thank tom for his great help and for easing my problems and explaining everything to me re the sale of my house he has made me feel on top of everything that i planned to do thanks tom again for your great advice”

Helpful Report

Posted 4 years ago

“One word, exceptional! We are £82,000 better off thanks to the Negative Equity UK guys. Long story short, we had 16 buy to lets, 4 of which were in negative equity and causing us problems. They're now sold, and we can focus on the remaining 12. The expertise and professionalism was second to none. Thank you once again!”

Helpful Report

Posted 4 years ago

“Had a negative equity problem and the property was sold with over £80 thousand owing. I was unable to get a deal with the bank and then was offered the IVA route which was so much cheaper and I borrowed less from my family to sort the debt out. The IVA finally completed and closed and a weight off my mind. The whole case did drag on for longer than I thought it would at the start and I did feel it would never end so glad it is all over. Some brilliant staff helped along the way so a special mention for Mark who answered every question I could throw at him, and who suggested and sorted the IVA stress free and so fast!! I had almost £100 thousand of debt in total and settled at around 10% and also the fees I paid as well but I have saved 15 years of worry and paying for a house i could not afford so thank you for your help from the bottom of my heart”

Helpful Report

Posted 4 years ago

“I approached this company for help and they gave me my options. The fee seemed expensive at the time as I had to pay it upfront before any work was actually completed but in the end it was beyond doubt money well spent. At times I just felt there was no communication, I had to chase them constantly which was draining and frustrating. I now realise that it was not the company but those dealing with my case as like any business some staff are better than others! Once I had Mark and Dale working on the case it was resolved without issues and they were absolutely fantastic with their communication and help and patience with me. It can take a while to sort but it was sorted and I have not managed to get a massive amount of debt written off which I will be eternally grateful for. Thanks Mark and Dale you are a credit to your firm.”

Helpful Report

Posted 4 years ago

“Cd Fairfield where positive they could help me with my negative equity Situation from day one. Now I have got it sorted it is a weight off my mind and can now get back to some sort of normal life . They persisted with my lender to get a settlement and now have finally succeeded . Would advise any one who is in that position to speak to them and get help from a professional company .”

Helpful Report

Posted 4 years ago

Negative Equity UK is rated 4.9 based on 199 reviews