NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,226 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,226 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and support from the team as always, I have been with Ncass for many years and the support and service gets better every year, long may it continue. Also the service is great value for money. Cheers Marc”

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Posted 3 years ago

“From before we started the first thing we did was become a member of NCASS.. Its one of.. If not.. The best place for all catering questions and was paramount in the creation of my company Stripclub Streetfood. Thank you so much guys!”

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Posted 3 years ago

“You are good with your with details with covid changes. But with me living in Wales. It has not be up to date. Also it would been help if you as company to be in contact with me. To make sure if you could help me. I would like to know if I could claim any money. And which council would help me. Please”

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Posted 3 years ago

“Been an NCASS member for 35 YEARS, if you are looking to become a caterer don't hesitate to join NCASS and do yourself a favor and learn all you require”

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Posted 3 years ago

“It’s great for all the paperwork and makes these things very easy. The work opps part we don’t use as much but we find people tend to not reply at all if they don’t want you.”

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Posted 3 years ago

“NCASS support with documentation and training has really helped support our business, this has been especially important this year”

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Posted 3 years ago

“The team at NCASS have always been very helpful, professional and very supportive.”

NCASS 5 star review on 24th November 2020

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Posted 3 years ago

“2020 has been an incredibly challenging year but NCASS were supportive throughout navigating the endless regulatory twists. Membership remains good value.”

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Posted 4 years ago

“Things I love about NCASS: 1) professional and friendly customer service 2) discounts off insurances which this year have outweighed the cost of membership 3) the risk assessments and due diligence pack give you confidence that you have dotted all the I's and crossed all the T's.”

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Posted 4 years ago

“Staff members i spoke to were all polite, helpful and efficient.”

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Posted 4 years ago

“NCASS have consistently performed an incredible balancing act between excellent personal support and direction starting with the smallest of details, and powerful influence at the heart of what's important for our survival as a mobile caterer. Worth every penny.”

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Posted 4 years ago

“Fantastic support when needed, and great value for money re all the training provided.”

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Posted 4 years ago

“Excellent place to get all the tools you need in running a Catering business, and also they have a great learning center where you can get all the food safety & haccp certificates required for FSMS.”

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Posted 4 years ago

“NCASS is brilliant , well recommended . amazing online membership and staff always happy to help.”

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Posted 4 years ago

“The team always available and very helpful not forgetting so friendly”

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Posted 4 years ago

“NCASS is brilliant , everything is stored together and in one file. fantastic company thats willing to help in any way possible . very cheap and easy monthly payment plans for those starting out.”

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Posted 4 years ago

“WELL INFORMED FROM NCASS PITY YOU CHANGE THE PERSON/COSTUMER MANAGER IS LOOKING AFTER ME/US OFTEN. WE LOOSING THE CONTACT AND JUST BECAME ... ANOTHER NUMBER FOR YOU, I THINK”

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Posted 4 years ago

Thank you for taking the time to speak to us yesterday and for your patience and understanding. The last 6 months have seen a number of changes in the way that we operate, but we are happy that you have always received the help and guidance you need from us during this time. Looking forward to hearing from you again soon, Alex.

Posted 4 years ago

“I haven't contacted you guys much over the year, butt when I did the response was clear, helpful, felt that it was personal and very good advice, the follow up calls were also important any and welcome, unfortunately I was one of the 5% and got nothing but I really do appreciate the time and effort that you guys spent trying to lobby the government to make the changes for us to survive, I've been very lucky and landed myself a very lucrative contract that was initially for a year, but here we are 5 weeks in, we have made such an impact that they want to extend the contract until the end of 2023 and will look for another 10 year contract after they build a purpose built Cafe / restaurant with us planning and running it, so my future is bright !!”

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Posted 4 years ago

“Always been really helpful, have often been one of my first calls to check things on compliance, insurance, equipment training etc.”

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Posted 4 years ago

“fantastic support. Everyone I have spoken to are amazing. Lots of industry knowledge. I am starting my business from scratch, i have been apprehensive and a little nervous. NCASS have been incredible. Taking me through the steps and giving solid information to support me. Norge Scouse”

NCASS 5 star review on 28th September 2020

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Posted 4 years ago

NCASS is rated 4.8 based on 1,226 reviews