NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,234 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0300 124 6866

Write Your review

Tell us how NCASS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Friendly service, lots of valuable information and very personable when dealing with all the staff.... they have supported me throughout my first year of setting up Norge Scouse.”

Helpful Report

Posted 3 years ago

“Always helpful whenever you have to call them, first class service.”

Helpful Report

Posted 3 years ago

“You have been on massive help, support and encouragement so far. It is much needed in these first early steps. We are aiming to be operational by October.”

Helpful Report

Posted 3 years ago

“Being a member of ncass has helped us in so many ways. Apart from supplying us with all the training and paperwork needed to become a Street food trader, they are always there, just a phone call away, to help out with any assistance you need. Invaluable.”

Helpful Report

Posted 3 years ago

“NCASS are great. Without them I’d have really struggled to add a catering aspect to my business. They make risk assessments and keeping records incredibly easy while still making sure you understand the importance of those things and take them seriously. The cash back at Booker and Makro is usually more than the cost of my membership so NCASS make me money every year instead of costing! Absolutely amazing customer service and a great scheme to be part of.”

Helpful Report

Posted 3 years ago

“The business for your business, excellent all round. Thank you”

Helpful Report

Posted 3 years ago

“After a very difficult 18 months or so with very little turnover for many, I'm happy that NCASS not only continued to support its members online. I'm also delighted to receive a £100 spend on anything voucher for Booker wholesale. This more than compensates for the NCASS services not used during this period. NCASS offer a professional, friendly service and hoghly highly recommend it to anyone starting a catering business 👍”

Helpful Report

Posted 3 years ago

“Been with Ncass for a year and now taking out another year. Theyre a small team of lovely helpful people and have been a rock to us setting up our new business. The account is so easy to use not to mention the benefits that come with Being a member. Too many good things to say. Thank you from Potato Box :-)”

Helpful Report

Posted 3 years ago

“Account managers are polite and friendly. They treat their members with respect and provide useful information.”

Helpful Report

Posted 3 years ago

“patience and consistent energy in helping us complete our membership renewal.”

Helpful Report

Posted 3 years ago

“The information support and platform Ncass supply to new or well established caterers is amazing and make life so much easier. I honestly feel Premier Catering Ltd wouldn't be where we are today without the business support NCASS offer. Thank you 👍”

Helpful Report

Posted 3 years ago

“Need a reminder that you can update documents when you renew membership”

Helpful Report

Posted 3 years ago

“Ed is a great communicator gives good advice and very helpful”

Helpful Report

Posted 3 years ago

“Been with NCASS ever since I started my mobile food business. Everyone always comments on the efficiency of my paperwork and that’s down to NCASS and their great due diligence system. Thanks NCASS”

Helpful Report

Posted 3 years ago

“I have been a member of NCASS since opening my business in 2014. I cannot speak highly enough of the help and service they have given to us over the years. I highly recommend them for anyone starting out and in search of sound advice. Linda, owner at The Kitchen Croxley Ltd”

Helpful Report

Posted 3 years ago

“thank you for the understanding of the difficult time we are passing,and much appreciated for been there,it is a great pleasure to be a member,thanks for your help and the rewards we get from you”

Helpful Report

Posted 3 years ago

“Staff always friendly and helpful, discounted access services to such as Food Hygiene courses and Risk Assessments templates are vital to running a successful catering business”

Helpful Report

Posted 3 years ago

“Always just a phone call away and they have been able to help me whenever I've required assistance. The documentation they help you create and save is a lifesaver.”

Helpful Report

Posted 3 years ago

“every year I have to chase an invoice. In 2020 I did not receive a HACCP hard copy. This company needs to be chased constantly”

Helpful Report

Posted 3 years ago

“Extremely helpful and knowledgeable organisation for all things catering industry-related, from trends and day-to-day help to law changes and compliance. Just used their website to do a Food safety assessment for one of our events - it was quick and easy.”

Helpful Report

Posted 3 years ago

NCASS is rated 4.8 based on 1,234 reviews