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NCASS Reviews

4.8 Rating 1,226 Reviews
97 %
of reviewers recommend NCASS
Company Reviews Metrics Info
4.8
Based on 1,226 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Anonymous
Unverified Reviewer
“Account managers are polite and friendly. They treat their members with respect and provide useful information.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“patience and consistent energy in helping us complete our membership renewal.”
Helpful Report
Posted 3 years ago
Mike Tivnan
Verified Reviewer
“The information support and platform Ncass supply to new or well established caterers is amazing and make life so much easier. I honestly feel Premier Catering Ltd wouldn't be where we are today without the business support NCASS offer. Thank you đź‘Ť”
Helpful Report
Posted 3 years ago
Farmer Mark
Verified Reviewer
“Need a reminder that you can update documents when you renew membership”
Helpful Report
Posted 3 years ago
The Fantastic Food Company
Unverified Reviewer
“Ed is a great communicator gives good advice and very helpful”
Helpful Report
Posted 3 years ago
Suzanne
Verified Reviewer
“Been with NCASS ever since I started my mobile food business. Everyone always comments on the efficiency of my paperwork and that’s down to NCASS and their great due diligence system. Thanks NCASS”
Helpful Report
Posted 3 years ago
Linda
Verified Reviewer
“I have been a member of NCASS since opening my business in 2014. I cannot speak highly enough of the help and service they have given to us over the years. I highly recommend them for anyone starting out and in search of sound advice. Linda, owner at The Kitchen Croxley Ltd”
Helpful Report
Posted 3 years ago
Carlos
Verified Reviewer
“thank you for the understanding of the difficult time we are passing,and much appreciated for been there,it is a great pleasure to be a member,thanks for your help and the rewards we get from you”
Helpful Report
Posted 3 years ago
Alan Seggie T/a Lakeland Steaks
Verified Reviewer
“Staff always friendly and helpful, discounted access services to such as Food Hygiene courses and Risk Assessments templates are vital to running a successful catering business”
Helpful Report
Posted 3 years ago
Scott
Verified Reviewer
“Always just a phone call away and they have been able to help me whenever I've required assistance. The documentation they help you create and save is a lifesaver.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“every year I have to chase an invoice. In 2020 I did not receive a HACCP hard copy. This company needs to be chased constantly”
Helpful Report
Posted 3 years ago
Ely Ahamed
Verified Reviewer
“Extremely helpful and knowledgeable organisation for all things catering industry-related, from trends and day-to-day help to law changes and compliance. Just used their website to do a Food safety assessment for one of our events - it was quick and easy.”
Helpful Report
Posted 3 years ago
Toastie
Verified Reviewer
“I’d be lost without NcASS, the training they provided for Covid-19 was second to none!! Thank you ncass!”
Helpful Report
Posted 3 years ago
Ryan
Verified Reviewer
“NCASS take the pressure and stresses off producing compliant documentation, managing your portal (which is so user friendly) ensures that you can send all documents in one email to anybody who requires access. Not only that, they also send leads and opportunities for new business, discounted rates on a range of industry specific qualifications and offers with a range of partners. Highly recommended to start ups and existing business.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“help full customers”
Helpful Report
Posted 3 years ago
Walton Hospitality And Catering (Derbyshire) Ltd
Unverified Reviewer
“Very efficient membership renewal”
Helpful Report
Posted 3 years ago
Richard
Unverified Reviewer
“A great service and helpful customer support.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Very helpful”
Helpful Report
Posted 3 years ago
D
Verified Reviewer
“Terrible Service , Business had to close down due to the pandemic and not being able to sustain, however Ncass Think its okay to charge me and try and billing me when they auto renewed the contract. Out Bound collections is rude and insists I owe the money. she obviously doesn't understand what a limited company is.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to discuss this matter on the phone with us. I’m glad that we were able to resolves the issue and discuss your review. We look forward to welcoming you back to the NCASS family in the future! Best wishes - Georgi
Posted 3 years ago
Anonymous
Unverified Reviewer
“great to be a member they simplify things”
Helpful Report
Posted 3 years ago
NCASS is rated 4.8 based on 1,226 reviews
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