NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,226 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,226 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service. Lydia Brown was extremely patient with me, answered all my questions, very informative, very welcoming and soft spoken, very easy to talk too. It's hard to find that any where. i suggest you promote her. Thank you.”

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Posted 8 years ago

“NCASS have been and continue to be a backbone for my company. When I first started out I wouldn't have had a clue where to start with insurance, health & safety and all the paperwork you have to have in place before trading. They are always there to help!”

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Posted 8 years ago

“I'm only a member because it's a condition of one of the events I'm doing, paying so much money for so little..”

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Posted 8 years ago

“Lydia helped me so much today she is incredible. Everything on the website is so easy and manageable”

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Posted 8 years ago

“Joining NCASS was one of the best things we ever did. The support and training has been huge - in particular enabling us to make sure all our staff have their Food Hygiene certificates. Not to mention the Due Diligence manual and support that we believe helped us to a Food Hygiene rating of 5. More than that however we've benefited from the NCASS/Booker cashback scheme, and had good publicity as part of the #CatererMotivator email series. We're just about to speak to Giles Insurance about our renewal too. But most of all it's having a friendly advisor on the other end of the phone that we find so reassuring and helpful. Our membership is worth every penny!”

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Posted 8 years ago

“Having joined NCASS since 2015 has helped me so much i have got so much information on setting up my Food van the great staff help sourcing the gas engineer was great . recieved loads of advise which was not available form other sources was the biggest help i had. built my own food van and got 5 star rating .the dos and not to do advise is very valuable and its great they put you in the right direction for sucess i am proud to be a NCASS member . SPICY FUSION GRILL.”

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Posted 8 years ago

“A fantastic source of help and support as well as guidance.”

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Posted 8 years ago

“Couldn't be without this helps me keep on top of my business . Great stuff ????”

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Posted 8 years ago

“I find the folder with everything in very useful, the risk assessment etc save so much worry and time. I probably don't use every thing that is available to me as a member at the moment. I have also insured through NCASS this year and the price was competitive.”

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Posted 8 years ago

“It didn't took me long to find out how helpful the system is. A must for everyone starting catering business.”

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Posted 8 years ago

“Easy to use & full of vital information and training for owners, managers and staff. A must have for any forward thinking catering establishment. Andrew Howie Co-Founder Shaken Udder Ltd”

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Posted 8 years ago

“You can get great advice from these guys - advice you can trust!”

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Posted 8 years ago

“NCASS are a very helpful team willing to listen and converse on all my questions and worries. Ncass training courses are taken up every year by new staff. All aspects of the industry are covered and their advice is very helpful.”

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Posted 8 years ago

“Being a member of NCASS gives you peace of mind that all the relevant paperwork and record keeping you need for the units is up to date and it looks professional for organisers and Health inspectors to check. The insurance cover is also very good and the web site is helpful for keeping in touch and showing your units to the public or other traders. I have reccommended new traders to join in the past. Keep up the good work.”

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Posted 8 years ago

“NCASS have helped so much over the years, the continued support really does make a difference to the smooth running of our business.”

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Posted 8 years ago

“The services and support offered by NCASS are a vital resource for anyone looking to operate in the catering events industry.”

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Posted 8 years ago

“Brilliant for keeping the business updated with new legislation ,and finding work opportunities”

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Posted 8 years ago

“As being a member of NCASS peace of mind knowing that when you get a visit from the EHO your book keeping etc will help you to get a 5 star rating, also I was amazed that when I had a LPG test the document he needed was also there, much to his amazement, Online certificates, are also a bonus at no charge, it is a no brainer join now for great savings and peace of mind”

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Posted 8 years ago

“I have now been a member for a number of years and I can say how professional and happy I have been.”

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Posted 8 years ago

“NCASS.... been around the block a few times now so dont often need to call, but when I do call or email you get straight back to me with an amazing response time and a good honest experienced opinion, nuff said...”

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Posted 8 years ago

NCASS is rated 4.8 based on 1,226 reviews