NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,257 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,257 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only trading three months a year. it is a an expensive but vital cost to my business. Giving peace of mind that all aspects of the required HACCP documentation is being looked after by a very professional organisation with excellent communication skills, knowledge and support. Always willing to help and the staff showing energy and enthusiasm. Now in my 7th year. The rewards get better and better. Top business 👍”

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Posted 1 year ago

“Is a very compromise asociation looking always to improve our development and bringing the support that we may need and that is so important , helping us to grow and do things better”

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Posted 1 year ago

“NCASS provides all the support that is required to enhance your catering legal requirements”

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Posted 1 year ago

“very helpfull”

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Posted 1 year ago

“Much appreciated service.”

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Posted 1 year ago

“Great service and invaluable assistance for running an independent catering company. From advice to discounts to administration, NCASS is there whenever you need help. Their friendly team really care about the industry and inspire everyone. Would be lost without them!”

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Posted 1 year ago

“We have been NCASS members for 9 years now. The support and advice has been invaluable and i am not sure we could have navigated all the compliance and legal side of being a mobile caterer without them.”

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Posted 1 year ago

“Very very helpful and friendly service.”

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Posted 1 year ago

“Excellent service and very efficient”

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Posted 1 year ago

“Always on point in providing my paperwork, the back up is essential. Great member benefits too”

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Posted 1 year ago

“Great organisation who are always on hand to help!”

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Posted 1 year ago

“We are new small business owners who needed help to navigate to the next level including queries, I called in and spoke to Becky. She was amazing, customer service was 20/10. Attentive, knowledgeable and attention to detail was on point. Thank you. Becky is a real asset to the team. :)”

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Posted 1 year ago

“Excellent service, upmost practicality for my mobile business. Everything you need under one roof. Yearly price covered by the saving gained in other cost like insurance and shopping.”

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Posted 1 year ago

“Very helpful, takes all the stress away from you, so you can sit back and relax knowing all your paperwork is in order”

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Posted 1 year ago

“Phenomenal service every single time. The staff could not be more helpful and supportive! The resources are absolutely fantastic as well.”

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Posted 1 year ago

“Very helpful, takes all the stress away from you, so you can sit back and relax knowing all your paperwork is in order”

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Posted 1 year ago

“Without the support of NCASS and their Due Diligence system life would be much more complicated. Their helpline is always there for us - staffed by friendly and knowledgable people who have the answers at their fingertips (or can find out and call us back). With the great discounts at Bookers and elsewhere, the food hygiene and other training plus the regular email updates this subscription pays for itself and more - would highly recommend.”

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Posted 1 year ago

“My membership always renews at the end of our season. ..which I explained in a couple of emails now but nobody wants to know .I explained the only perk we get these days is #100 makeo voucher that is run out when he come to use it due to it only lasting 6 months and us only operating for about 4 months of the year due to full time job commitments . I asked someone to phone me but nothing”

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Posted 1 year ago

Hi Karl, Thank you for reaching out to let us know your experience! I have tried to contact you via phone and email over the past few days, but sadly haven't been able to reach you. I have searched our database and cannot find any emails or calls from you over the past 4 months. I would love to investigate this for you - please get in touch on 0300 124 6866 so that we can track down where you sent those emails and we can get this resolved for you. I hope to hear from you soon! Amber

Posted 1 year ago

“very helpful”

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Posted 1 year ago

“NCASS make running a food business so much easier. It's great to know I always have someone on the end of the phone to help with any queries I have and they makes all of the paperwork so much easier to deal with.”

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Posted 1 year ago

NCASS is rated 4.8 based on 1,257 reviews