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NCASS Reviews

4.8 Rating 1,235 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,235 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Very helpful people working there, always trying to help and support.
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Posted 6 years ago
Going into a new industry for me they were invaluable in getting me legal and ready to go. Couldn't of got going so quickly with out them.
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Posted 6 years ago
Whenever I have a query or problem or I'm just in a quandary, there's always someone available to help me out
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Posted 6 years ago
As a new business to Sheffield’s street-food scene, there have been lots of challenges and unknowns for me - I have found NCASS to have been one of the best moves in my start-up to-date and found the support and advice invaluable. Furthermore, my account manager at NCASS - Mevlona - has shown me nothing but support and encouragement, not to mention all the useful tips and aspects I should be focusing on. Peace of mind, v helpful and always has time to talk through things in a friendly and proactive way. This is my first yr with NCASS and I couldn’t be happier with the service and all the perks on offer. Thanks again especially to Mevlona!
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Posted 6 years ago
Extremely helpful, with a wealth of knowledge.
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Posted 6 years ago
NCASS makes life easier with the paperwork and finding good services
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Posted 6 years ago
Always friendly, willing to help. No questions unanswered and instill confidence.
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Posted 6 years ago
fab customer service.
NCASS 5 star review on 23rd April 2018
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Posted 6 years ago
Very helpful when phoning for advice. The online tools and training are excellent, well worth the money for someone who is new to the industry.
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Posted 6 years ago
my account manager tom is very helpful and considerate of my needs. in addition when tom hasn't been available and ive spoken with his colleagues and they have also been courteous and helpful and have always tried to answer my questions or solve a problem i might have.
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Posted 6 years ago
Hugely helpful by being knowledgable and friendly. They know the business, offer great advice, leads and equipment. Highly recommend.
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Posted 6 years ago
They haven’t really
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Posted 6 years ago
Very good to date. As a new member I have been impressed with the level of responsiveness to my phone calls and very impressed with the online training (Level 2 Safe Food). The HACCP Manual and policies folder has saved me considerable time, and given me a very useful structure to work with as we develop our business to start trading this summer.
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Posted 6 years ago
NCASS got us out of a huge time-sensitive hole! With Laura’s assistance we were able to satisfy the last minute requirements of a major company, to submit documents necessary for a project that started the following day. The company approved the submitted documents without further input from ourselves - Thank you Laura, I know it is your job but we at SHOT STOP are extremely grateful for all your help. My stress levels were quelled by your ‘can-do’ attitude.
NCASS 5 star review on 21st April 2018
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Posted 6 years ago
excelent paperwork to make the enviormental officer happy when he calls
NCASS 5 star review on 21st April 2018
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Posted 6 years ago
As a start up business they have given me loads of information. They are really helpful and will spend time answering any questions you have.
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Posted 6 years ago
NCASS have helped us and gave us invaluable advice since before we even opened our doors, right from the planning stages of a small cafe to what is now, 3 years later, a very popular licensed restaurant! There is a package to suit every type of business and budget and the information and documentation provided is very good, not to mention the little perks such as cashback schemes at suppliers and better rates for essential services. Highly impressed.
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Posted 6 years ago
Just a great community to be part of. Support ideas and advice.
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Posted 6 years ago
Great help
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Posted 6 years ago
NCASS were an immeasurable help during my first year of trading.
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Posted 6 years ago
NCASS is rated 4.8 based on 1,235 reviews