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NCASS Reviews

4.8 Rating 1,226 Reviews
97 %
of reviewers recommend NCASS
Company Reviews Metrics Info
4.8
Based on 1,226 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Korina
Verified Buyer
“Starting out with very minimal food business knowledge NCASS made everything so much easier! Great advice and help from a very friendly team and all the messy business paperwork bits made simple :)”
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Posted 7 years ago
Corey
Verified Reviewer
“very informative and helpful customer service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Ease of use & great customer service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“You give me money. Very friendly and usefull Thanks”
Helpful Report
Posted 7 years ago
Katja , Bish Bash Bangers
Verified Reviewer
“Always very friendly and helpful”
Helpful Report
Posted 7 years ago
Fiona Wimpenny
Verified Reviewer
“Fantastic training courses, and all the risk assessments were a massive help. Great having all the business info there in one place when booking events. Always there to help with any questions. Thanks guys!”
NCASS 5 star review on 8th September 2017
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Posted 7 years ago
Darren Redick
Verified Buyer
“Always available and always helpful.”
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Posted 7 years ago
Adrian Pitt
Verified Buyer
“It's like having a brand new family looking after you and your interest”
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Posted 7 years ago
Anonymous
Verified Buyer
“Hel[ing us organise our business easily with the due diligence system, risk assessments and staff training, therefore keeping us legal. Our local EHO from South Somerset loves the fact that we are using the NCASS system so inspections are totally painless,”
Helpful Report
Posted 7 years ago
Anita
Verified Buyer
“We have the assurance of getting reliable work opportunities throughout our membership and getting all our food safety, food hygiene and all other relevant and safety measures in the place that is within the government policies and agreement. We enjoy being with NCASS because the made us happy of having continuing work and giving us good safety advice. Thanks, NCASS. Bless”
NCASS 5 star review on 24th August 2017
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Posted 7 years ago
Carmel Suthons - Bojaffles
Verified Reviewer
“From the moment we contacted NCASS we knew we'd done the right thing. They helped us through the baffling maze of setting up our Bojaffles street food business - something we knew absolutely nothing about. All the difficult red tape was made so easy for us, and they gave us fantastic advice on equipment, safety and events. We continue to get texts about events in the areas we chose, and NCASS are an on-going source of support and sound advice. We cannot recommend them highly enough, and suggest that anyone in this industry would do well to have them on board. They get the Bojaffles thumbs up!”
NCASS 5 star review on 23rd August 2017
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Posted 7 years ago
Anonymous
Verified Buyer
“Excellent, service , saves me hours of work”
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Posted 7 years ago
Sarah Searle
Verified Reviewer
“Always very helpful whenever I call. The due dilligence folder is a great resource to use, especially for a smaller scale business. I really like the way my EHO can access the documents too. Its good to know that the policies all conform to the necessary standards too. I use the training with my staff (and the only bit I don't like is my photo on my certificates !)”
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Posted 7 years ago
Anonymous
Verified Buyer
“Great customer service. Booker cash back is also a highlight.”
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Posted 7 years ago
Karl
Verified Buyer
“Very easy to navigate website and the risk assessment make life so easy!”
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Posted 7 years ago
Mr Colin White
Verified Buyer
“Providing all the legal documents and facilitating online training”
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Posted 7 years ago
Susan
Verified Buyer
“Very professional and informative and very helpful”
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Posted 7 years ago
Anonymous
Verified Reviewer
“The team make you feel like you are a friend not a customer. Gentle persuasion to get things completed whilst knowing the pressure you are going through. Taking a genuine interest in how things are going and all the time practical advice is unending. I don't think we would have been carrying on as a business without their support for the past 4 years. Thank you guys- especially Nalae. You make us smile on the times we call. Proud to be part of NCASS.”
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Posted 7 years ago
Liam
Verified Buyer
“Great service, lovely staff, always helpful”
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Posted 7 years ago
Uncle G's Gourmet Fried Chicken Co
Verified Buyer
“everything you guys have helped me so much and the support is 10/10”
NCASS 5 star review on 31st July 2017
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Posted 7 years ago
NCASS is rated 4.8 based on 1,226 reviews
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