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NCASS Reviews

4.8 Rating 1,234 Reviews
97 %
of reviewers recommend NCASS
Company Reviews Metrics Info
4.8
Based on 1,234 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Toastie
Verified Reviewer
“I’d be lost without NcASS, the training they provided for Covid-19 was second to none!! Thank you ncass!”
Helpful Report
Posted 3 years ago
Ryan
Verified Reviewer
“NCASS take the pressure and stresses off producing compliant documentation, managing your portal (which is so user friendly) ensures that you can send all documents in one email to anybody who requires access. Not only that, they also send leads and opportunities for new business, discounted rates on a range of industry specific qualifications and offers with a range of partners. Highly recommended to start ups and existing business.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“help full customers”
Helpful Report
Posted 3 years ago
Walton Hospitality And Catering (Derbyshire) Ltd
Unverified Reviewer
“Very efficient membership renewal”
Helpful Report
Posted 3 years ago
Richard
Unverified Reviewer
“A great service and helpful customer support.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Very helpful”
Helpful Report
Posted 3 years ago
D
Verified Reviewer
“Terrible Service , Business had to close down due to the pandemic and not being able to sustain, however Ncass Think its okay to charge me and try and billing me when they auto renewed the contract. Out Bound collections is rude and insists I owe the money. she obviously doesn't understand what a limited company is.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to discuss this matter on the phone with us. I’m glad that we were able to resolves the issue and discuss your review. We look forward to welcoming you back to the NCASS family in the future! Best wishes - Georgi
Posted 3 years ago
Anonymous
Unverified Reviewer
“great to be a member they simplify things”
Helpful Report
Posted 3 years ago
Daise’s Kitchen
Unverified Reviewer
“Every time I need any help, they are always available. I’m very very happy.”
Helpful Report
Posted 3 years ago
Michele Fields
Verified Reviewer
“Fleur’s Kitchen has grown thanks to the support we have revived from NCASS. For such a small monthly fee we get so much! Thanks guys!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Essential advise and resources on hand for those entering the street food market. They've done it, so know what they're talking about! Due diligence folder and risk assessments are comprehensive and will keep the EHO happy.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Always helpful and professional.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Good for providing templates to use for EHO visits. Use it to check work opportunities - although I get to hear about more opportunities via facebook street food and festival groups. Useful for discounted courses.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good communication with members and invaluable knowledge and information. Excellent purchase incentives with bookers , calor gas Membership pack is an excellent working tool to ensure compliance Good range of online training ( could do with level 4 food hygiene adding)”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“I’ve used NCASS’s phone support many times while I was setting up my business. Now they’re here to help me restart after covid. One of the best resources is all the compliance documentation, which is free with membership. Then there’s discounts on all of my training too.”
Helpful Report
Posted 3 years ago
Kristian Cuffin
Unverified Reviewer
“Amazing service for the catering industry. If you want to run a catering business and don’t know where to start I’d highly recommend Ncass. You’ll be fully compliant and legal in no time”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Hi all @ncass I really appreciate your great service today! with helping myself around the site really appreciate your time and looking forward to been part of your business again as I’ve been for over 25 years!!”
NCASS 5 star review on 5th May 2021
Helpful Report
Posted 3 years ago
Kristian Cuffin
Unverified Reviewer
“Amazing service for the catering industry. If you want to run a catering business and don’t know where to start I’d highly recommend Ncass. You’ll be fully compliant and legal in no time”
Helpful Report
Posted 3 years ago
John Farrell
Verified Reviewer
“Ncass is particularly useful for start-ups, providing all the paperwork, training and advice in one dashboard. I re-joined this year as I shut down for most of 2020 for covid, and it has helped greatly in getting my old paperwork upto date for the new season. I have found their regular updates during covid extremely useful, with some invaluable information around regulation and funding.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“NCASS just add value to what we do and help us achieve a professional service to our customers. Brilliant”
Helpful Report
Posted 3 years ago
NCASS is rated 4.8 based on 1,234 reviews
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