NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,234 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0300 124 6866

Write Your review

Tell us how NCASS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NCASS 5 star review on 14th January 2025

Terri Walker

NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I first started my business I was unsure of a lot of things but when I joined NCASS all my worries were over they offered everything I needed to run my business smoothly and even to gain 5 stars for my food hygiene. If I had any queries about anything atall they would talk me through over the telephone or email, very efficient and friendly service, definitely recommend to anyone looking to start a new business. I will continue to use NCASS to guide me through year to year as I have peace of mind that everything to do with my business and staff will be covered.”

Helpful Report

Posted 3 years ago

“Invaluable service and lovely, knowledgeable people to deal with.”

Helpful Report

Posted 3 years ago

“It was very easy to reinstate my membership with a quick call. Happy to be back with NCASS”

Helpful Report

Posted 3 years ago

“Friendly, polite, supportive service.”

Helpful Report

Posted 3 years ago

“NCASS is fantastic, everything is in one place, that you need to help with legality for catering businesses fantastic training and always there to help if needed”

Helpful Report

Posted 3 years ago

“Been a member of NCASS for very long time. It is money well spent you can get all the correct advise needed. Even in this present climate (COVID)and having lost 99% of our events it is a still essential to be a member. To be up-to-date with all off the current regulations and being COVID compliant.”

Helpful Report

Posted 3 years ago

“In these troubling times , and in particular issues affecting our industry, it’s refreshing to know We have a united voice ;and a support network we can access.”

Helpful Report

Posted 3 years ago

“NCASS have been invaluable in terms of their support and guidance to us. Yes we were one of the traders that were in the bracket for no SEISS, or any self employment restrictions grant support from out local government. NCASS were there, listened to my/our story, frustrations and despair and talked to us via live chat, telephone and email 'as if we mattered and that we were just as important as everyone else' When we asked for guidance and where we could get support. They listened to us and would give us help when we needed it most. When we rang they were there straight away to answer our questions and give really cruical advice when we needed it most (Thanks Becky) Eventually we did find some sort of support through the continuous updates NCASS gave out; whether that be through the really useful webinars, website bulletins and the discussions had with the government ministers (thanks Mark Laurie & Rukhsana). To sum it up NCASS are an invaluable source of hope, inspiration and we for one are glad we have been members of this organisation from the day we took the big leap and started trading in a brand new venture for us. 11/10”

Helpful Report

Posted 3 years ago

“It is great to know, as a small business owner, that we have all the correct paperwork in place~ and so easy to follow the information and complete the documentation. NCASS are always so helpful and friendly~ nothing is too much trouble and I always a valued member.”

Helpful Report

Posted 3 years ago

“The team are consistantly helpful and polite and nothing is ever too much trouble”

Helpful Report

Posted 3 years ago

“We just renewed for our 3rd year with NCASS. Love them. Everything is simplified so is quick for me and my business. Trainings are good, and there is nothing to complain about :)”

Helpful Report

Posted 3 years ago

“NCASS has been great! quick responces and easy to sort out anything we needed. would definately recommend.”

Helpful Report

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

“NCASS - so happy I found you! Easy to use and everything in one place saves us so much time! Thank you.”

Helpful Report

Posted 3 years ago

“Brilliant service and assistance every single time!”

Helpful Report

Posted 3 years ago

“NCASS is a phenomenal and fantastic company to be associated and to work with. They are very professional, kind, polite and endeavour to meet all my requirements. The support and help they offer is outstanding and provided to the highest level and standard.”

Helpful Report

Posted 3 years ago

“Cannot access to courses id like to undertake. Cannot find or print out the certificate. Unable to upload a photo. Struggling to use your page.”

Helpful Report

Posted 3 years ago

“NCASS is a fantastic tool that helps keep me up to date with everything that I need. I wouldn't be without NCASS and I highly recommend them!”

Helpful Report

Posted 3 years ago

“This is the bible for all Caterers! All new COVID-19 paperwork & advise keeping us safe and TRADING! Anything the you, local council or events team need it’s there! Fantastic customer service. Added benefits of cash back schemes from places you actually use. Well worth the money! Thank you”

Helpful Report

Posted 3 years ago

“NCASS are generally a great service for food operators I have used previously over many years, had a little issue with a new account this time which I feel could have been resolved quickly and with less fuss, but this has now been resolved and their phone operators are all very professional and friendly.”

Helpful Report

Posted 3 years ago

NCASS is rated 4.8 based on 1,234 reviews