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NCASS Reviews

4.8 Rating 1,235 Reviews
97 %
of reviewers recommend NCASS
Company Reviews Metrics Info
4.8
Based on 1,235 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Cinnamon Vanblerk
Verified Buyer
“Great, friendly, personal service. I felt reassured that I was making a good investment by joining NCASS & Mike was very informative & knowledgeable. Just the help I have been needing. Thank you.”
Helpful Report
Posted 8 years ago
Adrianna Veal
Verified Buyer
“Your incredibly helpful staff have made signing up for membership enjoyable and engaging. My account manager, Ieuan Willey, has been a joy to work with. I feel secure and informed which is exactly the type of support a small business needs entering the market!”
Helpful Report
Posted 8 years ago
Mr Akhtar
Verified Buyer
“Good and informative advice”
Helpful Report
Posted 8 years ago
Natasha Scovell
Verified Buyer
“Very helpful and did not make me feel like I was wasting your time”
Helpful Report
Posted 8 years ago
Sam Carter, Speakeasy Bar Hire
Verified Buyer
“Every thing from the first point of contact was amazing, very friendly over the phone. professional but fun at the same time, it wasn't all about business, they actually took a care in what i was doing and was pointing me in the right directions. and we share a love for the same childhood film (bugsy malone) 5 stars on the service i received”
Helpful Report
Posted 8 years ago
Leon Roberts
Verified Buyer
“Mike is a great company rep, he provided me with great information as well as help to get me started with my membership. Mike's customer service skills are phenomenal, also he is very professional and was attentive to my bespoke needs. Mike should be view at as the poster child for customer care and service.”
Helpful Report
Posted 8 years ago
Amanda Vermilaon
Verified Buyer
“Hello, I have recently been in contact with two agents at NCASS. (09/01/16) 2:33pm. Having worked with the United States Air Force in the past, I have come to appreciate efficiency and excellent customer service. Ref: Employees Mike Grewal, and Penny Stubbs both demonstrated this. Mike patiently and cheerfully assisted me with answering all my membership questions. Penny went above and beyond to find the right fit for my company's equipment needs. My business is unique in that there was no immediate answer found. Impressively, she not only found a product that was both cost effective and safe, but also kept the lines of communication open offering further assistance with NCASS. I feel these employees should be recognized for their hard work. NCASS has already proved their weight in gold and I look forward to out partnership. Most Gratefully, Amanda Vermilion 07410-390-482”
Helpful Report
Posted 8 years ago
Allistair Ball
Verified Buyer
“Mike was very professional told me everything I needed to know and understood well more than happy to come aboard thanks the rolling rotisserie”
Helpful Report
Posted 8 years ago
Rhona Quarm
Verified Buyer
“Having been so stressed about my inability to master technology Mikey has just made it so easy to complete by guiding me through it and not making me feel like a complete "numphty"!!!!! Thank so much”
Helpful Report
Posted 8 years ago
Linsday Nightingale
Verified Buyer
“Always available for the most upto date information, friendly and the 'work available page" is a god send !!”
Helpful Report
Posted 8 years ago
Lesley Robertson
Verified Buyer
“Staff very always very friendly and helpful. Courses very good and use was intuitive.”
Helpful Report
Posted 8 years ago
Donoval James
Verified Buyer
“NCASS provide a extremely good support for a new starter, The staff are very helpful and friendly. Some good courses and good guidance regarding running a safe food business. I would strongly recommend this to every food business, new or established organisation.”
Helpful Report
Posted 8 years ago
Lalita (One Love Kitchen)
Verified Buyer
“Absolutely fabulous service! Would recommend to everyone...”
Helpful Report
Posted 8 years ago
Francesco Piana
Verified Buyer
“Being with the NCASS has been priceless so far and I know it will get better and better. Worth every penny and more. The team is AMAZING and answered all my questions and concerns in a way that no one could match. NCASS TEAM brought me to get an easy 5 STAR in Food and Hygiene rating...the first step to success! GRAZIE MILLE, Francesco”
Helpful Report
Posted 8 years ago
Sofia Duplain
Verified Buyer
“NCASS have been BEYOND helpful! right from the start, Naelah has given me golden advise - tips and tricks that if I had to learn the hard way would have been very disheartening. NCASS offer great discounted courses for food hygiene etc.. saving you money. The NCASS dashboard allows you to keep all of your documents in one place, making it very easy to coordinate your business. We are constantly receiving job text updates for great opportunities. I would recommend NCASS to any budding business They are awesome!”
Helpful Report
Posted 8 years ago
<customer Name>
Verified Buyer
“Really friendly service”
Helpful Report
Posted 8 years ago
NCASS is rated 4.8 based on 1,235 reviews
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