NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,226 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,226 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great trade organisation , from the excellent accredited due diligence packs to the regular leads and trade offers, regular updates on legislation support, it really is a one stop shop for mobile caterers”

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Posted 2 years ago

“Do nothing for the small traders especially now with the 3 fall of the industry because of Omicron variant. Little representacion for our rights”

Helpful Report

Posted 2 years ago

Hi Noemi, thank you for taking the time to leave us a review. Hopefully, my email has clarified some of your concerns regarding representation for members of NCASS. To catch-up on all of our updates in this area, you can view a history of our campaigning through our website’s Coronavirus Resource Hub: https://www.ncass.org.uk/coronavirus/. If you would like to discuss this further, please feel free to drop me a call on 0300 124 6866, Monday-Friday. – Alex

Posted 2 years ago

“Great company always willing to help”

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Posted 2 years ago

“I’m consistently impressed by the quality of interaction and communication with NCASS staff when I’ve spoke to them on the phone. Helpful, friendly, intelligent people. You obviously care about who you employ and have a good ethos and good leadership. You must also treat your staff well as they all seem happy. Well done!”

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Posted 2 years ago

“Very good sorted out all my problems”

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Posted 2 years ago

Thanks so much for taking the time to leave us a review. We have been trying to contact you to discuss your feedback, but unfortunately have not heard back. We’d love to discuss this over the phone, so please do drop us a call at your earliest convenience on 0300 124 6866. – Georgi

Posted 2 years ago

“Documentation & support is exactly what is required to produce 5 star rated due diligence. Praised by our EHO who recommends it to other businesses.”

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Posted 2 years ago

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Posted 2 years ago

“Very helpful operator. She was helpful and patient.”

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Posted 2 years ago

“Always on the pulse of everything when we need it. Really worthwhile membership for mobile caterers of any size.”

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Posted 3 years ago

“We have had some excellent support from NCASS, they helped us get everything in order for an EHO inspection and that's just what we needed after a stressful period over the pandemic.”

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Posted 3 years ago

“nice to be confident that ncass is so thorough”

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Posted 3 years ago

“Adds professionalism to any trader, makes compliance so much more easier, always on hand for advice!”

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Posted 3 years ago

“I've only just re-joined so too early to form an opinion of the benefits.”

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Posted 3 years ago

“The NCASS due diligence system really simplifies the complex and ever changing regulatory environment allowing food business owners to focus on their business and not get bogged down in admin. The telephone helpline is also useful - I used it to discuss the pros and cons of an expensive new equipment purchase.”

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Posted 3 years ago

“NCASS is like having your own personal consultant on retainer for when you need some industry advice. We find the training school really helpful also and it is the main external training that we provide for our teams as they progress. Pretty great having the cashback at Booker and Biopack too!”

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Posted 3 years ago

“Helpful, informative, supportive - and a huge administrative timesaver! I recommend you to all new businesses starting up!”

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Posted 3 years ago

“The staff are extremely helpful”

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Posted 3 years ago

“I owned a Bistro for 10 years in York. At the beginning of COVID-19 my lease came to an end. I decided to to not renew and started going mobile with serving Neapolitan wood fired pizzas from a vintage converted horse box. We have now got a couple of these and Tuck Tuck. We have are doing a lot of events and private bookings and I decided our due Diligence need to be better and more organised! NCASS has done this perfectly and also has very useful info for industry and gives disscount codes which can be used with other parties which is always a bonus! I have only been a member so far for a few weeks, but what have a seen I am very pleased with and would definitely recommend them.”

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Posted 3 years ago

“i have been a member for a long time now i met bob fox when he first started at a icecream alliance show i was very impressed with his ambition to help the catering industry as at that time the e h o s in each county had different policys on standards and kept changing them on each visit this has now changed and in our area the e h o has a lot of respect for n c a s s and the format procedures we now use which makes it easier especialy when taking on staff hygiene training is easier and all the information is at hand when you need it the system is good saves a lot of time and money so you can get on with the job i recomend it to all my wholesale customers the ones that have taken it up have been very impressed we get 5 star on each visit for both icecream vans and the wholesale business this would not have happend under the old system you would have allways been wrong”

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Posted 3 years ago

“Very good service. very helpful if you call them. Quick to resolve any issues.”

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Posted 3 years ago

NCASS is rated 4.8 based on 1,226 reviews