NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,235 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,235 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 14th January 2025

Terri Walker

NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, flexible and professional. Knowing NCASS are there to support us with our business means a huge amount!”

Helpful Report

Posted 5 years ago

“Highly recommended, NCASS took a lot of the pressures out of starting up a new business, with step by step help in all things catering, and we had our first Festival booking through their connect work opportunities”

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Posted 5 years ago

“Great to be a member! Very helpful website and staff. Many thanks.”

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Posted 5 years ago

“I'd like to say thanks to the friendly, super-knowledgeable and helpful team at NCASS. Their advice has been invaluable to me & my employees over the years and I know that I can always rely on their support.”

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Posted 5 years ago

“I continue to be a member especially the benefit of help with the documentation side of the business. The added training package makes is a great value. My account manager is very helpful when I needed her assistant.”

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Posted 5 years ago

“NCASS have been a massive help from when we first started right up until present day. Always there on hand to answer any problems or queries we have and getting all legalities sorted out. Overall a top bunch, shouts to Mark and Alan!”

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Posted 5 years ago

“Every member of staff always very helpful and very polite. It’s a pleasure to ring up an speak to someone. We have been a member for a very very long time and it as always been like that. Well done ncass for being consistent throughout the years.”

Helpful Report

Posted 5 years ago

“NCASS have been brilliant from the word go. We joined before we even had a unit up and running and their knowledge and advice in setting up was invaluable. To this day their support has been fantastic and its great to know they are always there if you have a question or an issue to solve.”

Helpful Report

Posted 5 years ago

“I’ve been a memebervober a year. It’s excellent service, all the documentation is easy-read, clear and concise. It’s simple and easy to download files ready to send event organisers. Everything is in one place with NCASS.. it’s a must do if you haven’t already joined, not to mention all the training.”

Helpful Report

Posted 5 years ago

“NCASS have been absolutely invaluable in terms of organising our business! They provide a comprehensive folder of everything you would need to gain 5 stars in an EHO inspection as well as an online service that makes keeping all your documentation up to date and relevant a breeze!”

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Posted 5 years ago

“The team are just great, can’t fault anyone! NCASS have helped me through the hardest time and I really appreciate everything they have done for me in starting up my business! Many happy years to come with NCASS! Special mention to the account management team for their continued support!”

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Posted 5 years ago

“Ncass are always on hand for advice and guidance if needed”

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Posted 5 years ago

“I am with ncass because I like the booker rewards. I use the government food safety management system and not ncass’s, in 15 years of mobile catering I have never been asked by an EHO or any show organiser if I am a member of Ncass, yet ncass make it sound like it’s a legal requirement to be a member. I am self employed, have young children and the amount of phone calls/emails from ncass I receive is ridiculous. I have recently been abroad and was getting 3 calls a day because my membership was going to expire in a few weeks, I really do not like being pestered.”

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Posted 5 years ago

“Just so nice to know that caterers have NCASS to support them in this ever changing business.”

Helpful Report

Posted 5 years ago

“We really value our membership with NCASS. The easy creation of Risk Assessments is a huge benefit to us, as are the regular industry updates and legislation alerts. What we REALLY love is how friendly, helpful and knowledgeable the team are! Everyone we speak to over the phone sounds happy and the team genuinely seem to care about customers. Thanks for your continued support!”

Helpful Report

Posted 5 years ago

“The NCASS Team are exceptionally knowledgeable and helpful. Membership covers everything we have ever needed regarding EHO requirements and also offers work opportunities. We have been members of NCASS for nearly 20 years, which speaks for itself.”

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Posted 5 years ago

“An indispensable resource for the event/festival caterer. Great systems and always there if you ever have a question about the industry.”

NCASS 5 star review on 11th February 2019

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Posted 5 years ago

“find the system cumbersome and difficult to find my way round the website.”

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Posted 5 years ago

“I have been a member for a very long time and have made full use of the services provided. The training courses and certificates are excellent and very good value. The documents are extremely easy to formulate using the NCASS website and you can save so much time and energy by sending all your relevant documentation to event organisers via NCASS. The team are very helpful and the legal helpline is also very good. I highly recommend NCASS to anyone considering catering as a business.”

Helpful Report

Posted 5 years ago

“Superb, I absolutely love the ease of use of the site and reports it produces. Fabulous - thank you for making my life easier!”

Helpful Report

Posted 5 years ago

NCASS is rated 4.8 based on 1,235 reviews