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NCASS Reviews

4.8 Rating 1,226 Reviews
97 %
of reviewers recommend NCASS
Company Reviews Metrics Info
4.8
Based on 1,226 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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G Brothers Pizza
Verified Buyer
“NCASS have been absolutely invaluable in terms of organising our business! They provide a comprehensive folder of everything you would need to gain 5 stars in an EHO inspection as well as an online service that makes keeping all your documentation up to date and relevant a breeze!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“The team are just great, can’t fault anyone! NCASS have helped me through the hardest time and I really appreciate everything they have done for me in starting up my business! Many happy years to come with NCASS! Special mention to the account management team for their continued support!”
Helpful Report
Posted 5 years ago
Julie Mclauchlan
Verified Buyer
“Ncass are always on hand for advice and guidance if needed”
Helpful Report
Posted 5 years ago
Anna
Unverified Reviewer
“I am with ncass because I like the booker rewards. I use the government food safety management system and not ncass’s, in 15 years of mobile catering I have never been asked by an EHO or any show organiser if I am a member of Ncass, yet ncass make it sound like it’s a legal requirement to be a member. I am self employed, have young children and the amount of phone calls/emails from ncass I receive is ridiculous. I have recently been abroad and was getting 3 calls a day because my membership was going to expire in a few weeks, I really do not like being pestered.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Just so nice to know that caterers have NCASS to support them in this ever changing business.”
Helpful Report
Posted 5 years ago
Sarah And Dave - The Wolf Hut
Verified Buyer
“We really value our membership with NCASS. The easy creation of Risk Assessments is a huge benefit to us, as are the regular industry updates and legislation alerts. What we REALLY love is how friendly, helpful and knowledgeable the team are! Everyone we speak to over the phone sounds happy and the team genuinely seem to care about customers. Thanks for your continued support!”
Helpful Report
Posted 5 years ago
Sue Tandy
Verified Buyer
“The NCASS Team are exceptionally knowledgeable and helpful. Membership covers everything we have ever needed regarding EHO requirements and also offers work opportunities. We have been members of NCASS for nearly 20 years, which speaks for itself.”
Helpful Report
Posted 5 years ago
Roland
Verified Reviewer
“An indispensable resource for the event/festival caterer. Great systems and always there if you ever have a question about the industry.”
NCASS 5 star review on 11th February 2019
Helpful Report
Posted 5 years ago
David Langton
Unverified Reviewer
“find the system cumbersome and difficult to find my way round the website.”
Helpful Report
Posted 5 years ago
Paul Molins
Verified Reviewer
“I have been a member for a very long time and have made full use of the services provided. The training courses and certificates are excellent and very good value. The documents are extremely easy to formulate using the NCASS website and you can save so much time and energy by sending all your relevant documentation to event organisers via NCASS. The team are very helpful and the legal helpline is also very good. I highly recommend NCASS to anyone considering catering as a business.”
Helpful Report
Posted 5 years ago
Denise
Verified Buyer
“Superb, I absolutely love the ease of use of the site and reports it produces. Fabulous - thank you for making my life easier!”
Helpful Report
Posted 5 years ago
Paolo
Verified Buyer
“very professional polite catering association very helpful for trader who start for the first time the catering business.”
NCASS 5 star review on 6th February 2019
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Tom Patrick was very helpful in renewing my membership. His customer service was excellent both on the phone and via email. He ensured that I had all the information I needed before making a decision to renew my membership and did not pressure/push me to renew my membership but was understanding of our situation and patient as we made a decision. When I did confirm that I wanted to set up a membership, the process was extremely quick.”
Helpful Report
Posted 5 years ago
The Mango Hub
Verified Buyer
“So easy with the paperwork side and the risk assessment”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Extremely good for keeping your health and safety training certificates and staff training paper work in order, extremely contactable, always willing to listen and try and help. However, not always able to give good advice that can be patronising and costly. Overall I’d say the fee was worth the paper work and due diligence so I have signed up for year 2 but that is as far as they can help from my experience.”
Helpful Report
Posted 5 years ago
Phil Napoli
Verified Buyer
“Got back to me after a few phone calls I said to Ncass can I leave it for a couple of weeks to renew it and they were willing to wait they phoned me back on the day they said they were going to thank you very much for your help”
NCASS 4 star review on 2nd February 2019
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Helpful for anew business getting started.”
Helpful Report
Posted 5 years ago
The Fryer Engine
Verified Reviewer
“We have found NCASS membership to be invaluable. As newbie festival traders the tailor made risk assessments have made EHO inspections a formality and the staff training/certification is simple and straight forward. If you're new to the industry or if paperwork isn't your thing NCASS are the way forward.”
NCASS 5 star review on 31st January 2019
Helpful Report
Posted 5 years ago
Nick Costaras
Verified Reviewer
“We are so lucky to have Ncass just a phone call away for pretty much any query we might have to do with our catering business!”
Helpful Report
Posted 5 years ago
Paul Garnish
Verified Buyer
“Have been with NCASS for many years, brilliant service.”
Helpful Report
Posted 5 years ago
NCASS is rated 4.8 based on 1,226 reviews
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