NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,226 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,226 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0300 124 6866

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NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOVE WHAT YOU DO BUT PLEASE PLEASE PLEASE UPDATE YOUR WEBSITE....!”

Helpful Report

Posted 2 years ago

“Since establishing our business NCASS has been a great support - not only with the governance we needed to be compliant in terms of risk assessments etc for the company to operate and support our recent applications, but also through Covid providing the relevant advice and guidelines,”

Helpful Report

Posted 2 years ago

“We love being a member of NCASS, it makes our business feel like we are in safe hands as there is always someone at the end of line to give us support and knowledge if we need it. We have been members for 5 years now and thoroughly would recommend the team to anyone who is hesitating in spending a few quid for a massive peace of mind. We give you 5*****”

Helpful Report

Posted 2 years ago

“I actually bloody love it! Makes life so much easier having everything you need in one place!”

Helpful Report

Posted 2 years ago

“Great organisation to be part of. These are just a few of the benefits that I find superb. Reminders when my certificates are expiring. Online training for my staff. Instant dispatch of my documents in one go to event organisers which saves me so much time and worry (and they are impressed with the speed of delivery). Cashback on Calor, Bookers and others. A wealth of advice to caterers and much more.”

Helpful Report

Posted 2 years ago

“Great customer service, my case manager helpt me with useful information on my profile and how to make it more effective.”

Helpful Report

Posted 2 years ago

“NCASS really helped our business when we started up in so many ways. We had no idea where to begin with risk assessments, courses etc and NCASS really make this easy. Without tho we wouldn’t have the guidance to pass our Food Hygiene compliance to a 5 Star review nor would We be able to apply for many events. Not only that but we vastly benefit from The discounts and cash back offers with suppliers making the membership invaluable and worth its an obvious return on investment for this reason alone. Would definitely recommend.”

Helpful Report

Posted 2 years ago

“Excellant partner to have in your catering corner and fee pays for itself - they have stepped up during the last 2 years to really help smaller bussinesses who needed so much help and advice with ever changing rules! DO not know what I would have done witjout them!”

Helpful Report

Posted 2 years ago

“Very helpful and very usable back of house systems, any issues resolved over the phone in our experience.”

Helpful Report

Posted 2 years ago

“Very helpfull. Done everything for me”

Helpful Report

Posted 2 years ago

“Nice to be back. A helpful and friendly transaction, good to have the support and information available.”

Helpful Report

Posted 2 years ago

“Membership of NCASS greatly simplifies the paperwork side of the business such as producing risk assessments, Covid19 compliance, training etc. It also gives us great offers and discounts from suppliers that we already use which covers the cost of membership hence the reason we have renewed every year for the past decade.”

Helpful Report

Posted 2 years ago

“I found Ncass very useful when we started up our business. Called a couple of time for advice and found the customer help excellent”

Helpful Report

Posted 2 years ago

“Been with 7 years, very helpful over phone and great tools for helping doing all the legal paperwork. Recommend highly.”

Helpful Report

Posted 2 years ago

“The advice and help with all aspects of the trade are excellent. Always at the end of the phone. Also very pleased with the website.”

Helpful Report

Posted 2 years ago

“Doesnt provide anything except the risk assessment templates and daily cleaning schedule. Otherwise ongoing support/advice/development is non-existing.”

Helpful Report

Posted 2 years ago

Thanks so much for having a chat with us yesterday. I look forward to catching-up again soon. – Alex

Posted 2 years ago

“excellent association. great customer service with many benefits. Worth every penny”

Helpful Report

Posted 2 years ago

“Brilliant support, quick to answer the phone and always ready to help, what else can we say.”

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Posted 2 years ago

“Amazing so epic like me”

Helpful Report

Posted 2 years ago

“Bistro Guy is a small professional independent events catering company based in Yorkshire. Emma as the coordinator for Bistro Guy. She as always quick to respond to emails, always polite and professional on the phone. Guy was in charge to the events days. He was very proative around his team of staff always with a smile on his face. You could clearly see from guy and his team they had done lots of catering events before and looked professional and smart from the start. I would highly recommend Bistro Guy”

Helpful Report

Posted 2 years ago

NCASS is rated 4.8 based on 1,226 reviews