NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,226 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,226 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0300 124 6866

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NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are new small business owners who needed help to navigate to the next level including queries, I called in and spoke to Becky. She was amazing, customer service was 20/10. Attentive, knowledgeable and attention to detail was on point. Thank you. Becky is a real asset to the team. :)”

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Posted 1 year ago

“Excellent service, upmost practicality for my mobile business. Everything you need under one roof. Yearly price covered by the saving gained in other cost like insurance and shopping.”

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Posted 1 year ago

“Very helpful, takes all the stress away from you, so you can sit back and relax knowing all your paperwork is in order”

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Posted 1 year ago

“Phenomenal service every single time. The staff could not be more helpful and supportive! The resources are absolutely fantastic as well.”

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Posted 1 year ago

“Very helpful, takes all the stress away from you, so you can sit back and relax knowing all your paperwork is in order”

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Posted 1 year ago

“Without the support of NCASS and their Due Diligence system life would be much more complicated. Their helpline is always there for us - staffed by friendly and knowledgable people who have the answers at their fingertips (or can find out and call us back). With the great discounts at Bookers and elsewhere, the food hygiene and other training plus the regular email updates this subscription pays for itself and more - would highly recommend.”

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Posted 1 year ago

“My membership always renews at the end of our season. ..which I explained in a couple of emails now but nobody wants to know .I explained the only perk we get these days is #100 makeo voucher that is run out when he come to use it due to it only lasting 6 months and us only operating for about 4 months of the year due to full time job commitments . I asked someone to phone me but nothing”

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Posted 1 year ago

Hi Karl, Thank you for reaching out to let us know your experience! I have tried to contact you via phone and email over the past few days, but sadly haven't been able to reach you. I have searched our database and cannot find any emails or calls from you over the past 4 months. I would love to investigate this for you - please get in touch on 0300 124 6866 so that we can track down where you sent those emails and we can get this resolved for you. I hope to hear from you soon! Amber

Posted 1 year ago

“very helpful”

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Posted 1 year ago

“NCASS make running a food business so much easier. It's great to know I always have someone on the end of the phone to help with any queries I have and they makes all of the paperwork so much easier to deal with.”

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Posted 1 year ago

“So great to have NCASS to rely on. Definitely a must for all serious street food traders out there. Services worth investing in....”

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Posted 1 year ago

“NCASS saves Food in the Hood time and money. All our training courses are online when we need them. All our docs can be sent quickly. If we need legal advice it is on hand. The savings we make using Booker/Tesco cashback is worth paying the membership for and of course the voucher we receive when joining helps too!”

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Posted 1 year ago

“You get a lot of good information, to help you run your business. And when I’ve called, you get to speak to a real person quickly. As a Bookers customer, this pays for itself was the cashback. And even if you didn’t use any of the other services, i’m still actually saving money by being a member.”

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Posted 1 year ago

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Posted 1 year ago

“NCASS has helped me so much with the documentation needed to start my food business. NCASS are always very supportive and have a great training structure too. I would highly recommend. 5*”

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Posted 1 year ago

“Staff are so friendly and really helpfull”

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Posted 1 year ago

“Fabulous customer service - expert advice every time I need to call them”

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Posted 1 year ago

“Fabulous customer service - expert advice every time I need to call them”

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Posted 1 year ago

“NCASS has honestly saved me hours and hours with acquiring the correct and necessary paperwork such as risk assessments to work in the industry. Always on hand to answer any questions I have.”

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Posted 1 year ago

“An amazing wealth of knowledge and support for our business. Add in Great customer service and a winning formula.”

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Posted 1 year ago

“I have been with NCASS since the start of my business. I have been supported with a lot of information and customer care support via telephone chat and email that has helped me with running my business in a legal and professional way. Am happy being an NCASS member.”

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Posted 1 year ago

NCASS is rated 4.8 based on 1,226 reviews