NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,243 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,243 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 14th January 2025

Terri Walker

NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great organisation that tries very hard to help and look after its clientele. Great value for money given the online training courses and member rewards including Booker/Makro and Calor cashback.”

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Posted 1 year ago

“Very helpful staff.”

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Posted 2 years ago

“Tapped the wrong star rating last time , amber was great and very helpful . Sorry for previous star rating . Oppppsss”

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Posted 2 years ago

“Our membership of NCASS means all of our regulatory paperwork is completed easily in just a few hours each year. Other features we have found useful are the gas engineer directory and the work opportunities section. The cashback we get at Booker/Makro through being NCASS members exceeds our membership fee making membership extremely good value.”

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Posted 2 years ago

“I great support from the whole team at NCASS. I am renewing for the third year now. I am at the point of franchising my business and NCASS will feature in the Ops Manual & FIM as the 'Go-To' reference point for HSE, Hygiene, Risk assessment, Training and accreditation, plus updates and cataloging modus operandi.”

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Posted 2 years ago

“Whether you a new business starting up or a long serving business, being a member of NCASS is key for all your legal responsibilities and requirements. I’ve never had a rude or unprofessional member of NCASS person on the phone. They are always helpful and cheerful”

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Posted 2 years ago

“Tapped the wrong star rating last time , amber was great and very helpful . Sorry for previous star rating . Oppppsss”

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Posted 2 years ago

“Professional, helpful and always just a call away with advice and encouragement. I cannot tell you how much Ncass has helped me since I started my street food business about ten years ago.”

NCASS 5 star review on 11th January 2023

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Posted 2 years ago

“Been with ncass for many years very easy to deal with if you have a problem or special request and take the stress out of the paperwork for us would highly recommend”

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Posted 2 years ago

“Amber was very helpful and clear with help . Good work”

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Posted 2 years ago

“The services of NCASS are priceless and have been the first point of call in each of my hospitality businesses. Always recommend NCASS.”

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Posted 2 years ago

“Professional body, always on the end of a phone to give advice & support. Knowledgeable with good industry experience.”

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Posted 2 years ago

“Proud to be a part of ncass Excellent service”

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Posted 2 years ago

“Courteous and professional as always. Thank you. Regards. Claudio”

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Posted 2 years ago

“Ncass make the legal requirements so easy with the customised risk assessments and when I have had any query have always been dealt with professionally and efficiently.”

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Posted 2 years ago

“Always helpful when I call up.”

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Posted 2 years ago

“All services 10/10 makes running your businesses much easier! Highly recommend. Only area of improvement would be the job finding tool. Not many jobs offerings and mostly public facing.”

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Posted 2 years ago

Thanks for taking my call today Charlie, great to speak with you. We really value your feedback and will always work to improve all of our membership benefits to give you as much value as possible. As always, feel free to get in touch if we can help with anything else. Regards, Will

Posted 2 years ago

“Good and helpful but as people have emails on phones why do there emails come through at 3am.”

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Posted 2 years ago

Hi! Thanks for your feedback. We are sorry that you were disturbed in the early hours by one of our emails! What were the details of the email that you received, we can then take a look to see why it would have been sent in the middle of the night. Feel free to get in touch on info@ncass.org.uk or call us on 0300 124 6866 so we can look in to this for you and get it resolved. We look forward to hearing from you so that it doesn't happen again! Kind regards, Will

Posted 2 years ago

“Really great to be with, all the information you need”

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Posted 2 years ago

“The only association to become a member off if you are in the outdoor catering industry, it conveys professionalism at it's highest level, well worth the fee to join.”

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Posted 2 years ago

NCASS is rated 4.8 based on 1,243 reviews