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NCASS Reviews

4.8 Rating 1,235 Reviews
97 %
of reviewers recommend NCASS
Company Reviews Metrics Info
4.8
Based on 1,235 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Anonymous
Unverified Reviewer
“NCASS made navigating the processes of health and safety and risk assessments so simple. I think the discounted training alone probably saved me more than I spent on the membership. On renewal during Covid the advisor I spoke to was so understanding and helpful, he reviewed my account and saw that with my usage I could get what I need from the cheaper membership- not many companies will do that most are focused and targeted on the up sell! Also their cash back partnership with Bookers is brilliant”
Helpful Report
Posted 4 years ago
Kevin Bone
Verified Reviewer
“A crucial support to any small catering style business, great due diligence package that keeps me up to date with legislation and local authorities requirements. Training facilities are straight forward and informative, they have opportunities to generate you events and additional business, and any issues or concerns, they're on the end of a 'phone. Would highly reccomend!”
Helpful Report
Posted 4 years ago
Calvin Wade
Unverified Reviewer
“Always there to help”
Helpful Report
Posted 4 years ago
Mick
Verified Reviewer
“Alway a pleasure to deal with”
Helpful Report
Posted 4 years ago
Greg Laux
Unverified Reviewer
“Fantastic service as always, really quick and easy to renew membership. I actually upgrading this time to included a second at of risk assessments which was explained clearly and easy to sort out. I have been a member since I started out in 2015 and would recommend it's the first thing someone new to the industry does, or even someone with plenty of experience who's starting out on their own. The risk assessment system is amazing, so simple to use and creates really clear, legally sound documents for you and staff to follow. All other services are great too, both via the online membership area, and the team who are available over the phone or via the online chat. The due diligence pack which includes all risk assessments and various other legally required documents and information is worth the membership price alone! But for someone starting out it can be hard to get enough work to make it viable initially, so the work opportunities feature is worth looking at. 10/10”
Helpful Report
Posted 4 years ago
Mei
Verified Reviewer
“NCASS always provide excellent support both online and over the phone. Professional and informative.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“With a combination of online and printed documentation, NCASS makes it easy to be compliant and helped us attain our 5 star rating. Access to training is easy and the dashboard gives a great overview to make sure you haven't forgotten anything.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Helpful staff & very good online resources. Thank You!”
Helpful Report
Posted 4 years ago
Nichola Harvey
Verified Reviewer
“Excellent knowledgeable staff Perfect risk assessments that are easy to edit and perfect for busy cafe owner. Always helpful ! Great customer service. Highly recommended”
Helpful Report
Posted 4 years ago
Seitan's Kebab
Unverified Reviewer
“NCASS have been hugely helpful ensuring we run an efficient and safe street food business. Communication is excellent and would highly recommend to those joining the industry.”
Helpful Report
Posted 4 years ago
Sabina
Unverified Reviewer
“Always friendly and seriously know their stuff! Wouldn't be in business without them!”
Helpful Report
Posted 4 years ago
Colette Halliday
Verified Reviewer
“I used the online chat service today to find out more about the Event Directory. I'd like to thank Will for being such a great communicator and so very helpful, he got me set up super fast. It's lovely to chat with actual people rather than a chat bot! Thanks for a great experience and good luck to all for the coming year :-)”
Helpful Report
Posted 4 years ago
Rob
Unverified Reviewer
“NCASS has really helped me put together the essentials I needed. I couldn't have found these resources for such a great price anywhere else!”
Helpful Report
Posted 4 years ago
RuiP
Unverified Reviewer
“NCASS are amazing. They really care about the small business. You can count on them when you need them - good job NCASS.”
Helpful Report
Posted 4 years ago
Ashish
Verified Reviewer
“Shitest course ever I found totally waste of money, slides doesn’t work, big harassment 👎🏿”
Helpful Report
Posted 4 years ago
Hi Ashish, thank you for your time on the phone this morning. I’m glad that we were able to have a chat about your training course and discuss your review. I’m looking forward to catching-up again soon! Alex
Posted 4 years ago
Clive Caines
Unverified Reviewer
“Ncass have been useful in some ways but not decisively helping to secure work.”
Helpful Report
Posted 4 years ago
Joel
Unverified Reviewer
“All you need to run your street food business is here! Nowhere else.”
Helpful Report
Posted 4 years ago
Sean Taylor Imaginative Catering TA Purple Pumpkin
Verified Reviewer
“Very informative and helpful. They know their stuff. Always a good point of ref when needing guidance and help in all manner of areas for caterers. Would only recommend them to others. A must for caterers of all sizes.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Very helpful in every way.”
Helpful Report
Posted 4 years ago
JP Teti
Verified Reviewer
“Great support for independent hospitality businesses.”
Helpful Report
Posted 4 years ago
NCASS is rated 4.8 based on 1,235 reviews
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