NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,235 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,235 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 14th January 2025

Terri Walker

NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

Wayne Taylor

NCASS 5 star review on 25th September 2024

Leydi Marian Quesada Rodríguez

Cosimo

162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been with NCASS since they started, Brilliant company. Fantastic support,”

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Posted 4 years ago

“Very supportive and prepared for all the legislation and due diligence in these times.”

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Posted 4 years ago

“Excellent support and great platform”

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Posted 4 years ago

“Great bunch of people that really helped me during Covid and how I should approach my business changes.”

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Posted 4 years ago

“NCASS makes my paperwork so easy so I can get on with making delicious crepes!! 😍”

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Posted 4 years ago

“NCASS are very good and their online training, pre-formatted diligence templates and access to advice is great. I live in the Scottish Highlands. My one criticism of NCASS Is that NCASS have no listings for gas engineers and electricians to the catering industry (a membership benefit includes access to service provider listings) for all of Scotland,(yet have excellent listing for all of England) and in my experience have a low presence in Scotland generally. As a result there are few leads and referrals from NCASS within Scotland and none (to date) within the Highlands. To NCASS's credit I have raised this as a concern previously and this has been reflected in my membership rate, which is appreciated. I feel this approach is fair at least until NCASS make further inroads in the Scottish Catering Industry and are able to provide a useful network as they do elsewhere. Do that, and they would rate a "Very Good". I have been impressed by the recent Covid 19 updates provided by NCASS and it is good to know that they have also been lobbying Government on behalf of members. I have also been pleased that NCASS are easy to get in touch with and helpful when we do.”

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Posted 4 years ago

“TRUE STORY On our very first time out on our new adventure with our burger van we had the pleasure of an unannounced visit from the dreaded official inspector of said van at a car boot site within 10 minutes of opening for trade!!! After introducing herself & showing us her ID the first words from her were "I'll tell you now I have just shut 2 vans down on this site with immediate effect for non compliance" ----- (me GULP!!!) After a short discussion & the mandatory temperature checks Bla bla bla etc I informed her that we had joined & trained with NCASS before actually starting business, immediately tone of aforementioned inspector changed from stern official (but courteous) to sounding like a teacher who had a star pupil to show off, I showed her our NCASS file & hey presto she is instantly giving advise how to improve our set up & because we were waiting for our hygiene rating from our local council she told us that she will be emailing Barnsley council recommending that we are awarded 5* star rating. I cannot praise NCASS enough for all the advise/training which gave us as complete novices in the catering trade a great start, so, if you are thinking of a career in catering I would strongly advise that you join NCASS first.”

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Posted 4 years ago

“NCASS is the best organisation to join if you are in the catering industry. I have been a member for 12 months and renewing my membership was the easiest decision, I have had my fees back from the Booker cash back scheme alone. The benefits to membership are too numerous to put in a review but they are all on the website.”

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Posted 4 years ago

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Posted 4 years ago

“Great bunch of people that really helped me during Covid and how I should approach my business changes.”

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Posted 4 years ago

“Life wouldn't be this easy, without NCASS can't thank you enough.”

NCASS 5 star review on 6th September 2020

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Posted 4 years ago

“NCASS are brilliant,,, i did end my membership as i stopped trading,, but starting up again, and will def be rejoining NCASS.. First class service.. The courses they provide are better than others i have done, highly recommended.”

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Posted 4 years ago

“Have been with Ncass for many years , always helpful with our business especially during covid19”

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Posted 4 years ago

“I have been a really happy member of the NCASS. The documentation they provide makes life so much easier. The support is always ready and helpful. Thanks.”

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Posted 4 years ago

“Excellent if you run a food truck and your business comes from festivals or venues where food trucks are required. We run an event catering business, catering mostly weddings and significant birthday parties for 150 guests. There's a lot of overlap on H&S systems and general paperwork to keep the wheels on the bus turning, so a lot of peace of mind. Staff are really friendly and do go out of their way to answer questions or at least point you in the right direction.”

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Posted 4 years ago

“Brilliant organisation to be part of, very helpful and informative, all the information you will ever need is easy to access and their insurance is the cheapest and easiest to set up I have been able to find.”

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Posted 4 years ago

“Excellent value for money. Always there at the end of the phone if we need to clarify anything.”

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Posted 4 years ago

“NCASS are just Awesome, really helpful and the knowledge is top draw”

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Posted 4 years ago

“Great information Great support when needed Great customer service All round very good Completely satisfied”

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Posted 4 years ago

“NCASS have been a real asset to my business. They made setting up a restaurant with no prior experience a lot less stressful. Their ongoing support during the covid-19 crisis has been outstanding. They come highly recommended by me!”

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Posted 4 years ago

NCASS is rated 4.8 based on 1,235 reviews