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NCASS Reviews

4.8 Rating 1,226 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,226 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Great bunch of people that really helped me during Covid and how I should approach my business changes.
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Posted 4 years ago
Life wouldn't be this easy, without NCASS can't thank you enough.
NCASS 5 star review on 6th September 2020
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Posted 4 years ago
NCASS are brilliant,,, i did end my membership as i stopped trading,, but starting up again, and will def be rejoining NCASS.. First class service.. The courses they provide are better than others i have done, highly recommended.
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Posted 4 years ago
Have been with Ncass for many years , always helpful with our business especially during covid19
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Posted 4 years ago
I have been a really happy member of the NCASS. The documentation they provide makes life so much easier. The support is always ready and helpful. Thanks.
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Posted 4 years ago
Excellent if you run a food truck and your business comes from festivals or venues where food trucks are required. We run an event catering business, catering mostly weddings and significant birthday parties for 150 guests. There's a lot of overlap on H&S systems and general paperwork to keep the wheels on the bus turning, so a lot of peace of mind. Staff are really friendly and do go out of their way to answer questions or at least point you in the right direction.
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Posted 4 years ago
Brilliant organisation to be part of, very helpful and informative, all the information you will ever need is easy to access and their insurance is the cheapest and easiest to set up I have been able to find.
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Posted 4 years ago
Excellent value for money. Always there at the end of the phone if we need to clarify anything.
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Posted 4 years ago
NCASS are just Awesome, really helpful and the knowledge is top draw
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Posted 4 years ago
Great information Great support when needed Great customer service All round very good Completely satisfied
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Posted 4 years ago
NCASS have been a real asset to my business. They made setting up a restaurant with no prior experience a lot less stressful. Their ongoing support during the covid-19 crisis has been outstanding. They come highly recommended by me!
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Posted 4 years ago
NCASS made navigating the processes of health and safety and risk assessments so simple. I think the discounted training alone probably saved me more than I spent on the membership. On renewal during Covid the advisor I spoke to was so understanding and helpful, he reviewed my account and saw that with my usage I could get what I need from the cheaper membership- not many companies will do that most are focused and targeted on the up sell! Also their cash back partnership with Bookers is brilliant
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Posted 4 years ago
A crucial support to any small catering style business, great due diligence package that keeps me up to date with legislation and local authorities requirements. Training facilities are straight forward and informative, they have opportunities to generate you events and additional business, and any issues or concerns, they're on the end of a 'phone. Would highly reccomend!
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Posted 4 years ago
Always there to help
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Posted 4 years ago
Alway a pleasure to deal with
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Posted 4 years ago
Fantastic service as always, really quick and easy to renew membership. I actually upgrading this time to included a second at of risk assessments which was explained clearly and easy to sort out. I have been a member since I started out in 2015 and would recommend it's the first thing someone new to the industry does, or even someone with plenty of experience who's starting out on their own. The risk assessment system is amazing, so simple to use and creates really clear, legally sound documents for you and staff to follow. All other services are great too, both via the online membership area, and the team who are available over the phone or via the online chat. The due diligence pack which includes all risk assessments and various other legally required documents and information is worth the membership price alone! But for someone starting out it can be hard to get enough work to make it viable initially, so the work opportunities feature is worth looking at. 10/10
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Posted 4 years ago
NCASS always provide excellent support both online and over the phone. Professional and informative.
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Posted 4 years ago
With a combination of online and printed documentation, NCASS makes it easy to be compliant and helped us attain our 5 star rating. Access to training is easy and the dashboard gives a great overview to make sure you haven't forgotten anything.
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Posted 4 years ago
Helpful staff & very good online resources. Thank You!
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Posted 4 years ago
Excellent knowledgeable staff Perfect risk assessments that are easy to edit and perfect for busy cafe owner. Always helpful ! Great customer service. Highly recommended
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Posted 4 years ago
NCASS is rated 4.8 based on 1,226 reviews