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NCASS Reviews

4.8 Rating 1,226 Reviews
97 %
of reviewers recommend NCASS
Company Reviews Metrics Info
4.8
Based on 1,226 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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Temujin Restaurant
Verified Buyer
“great service and well informed team”
Helpful Report
Posted 7 years ago
Carol
Verified Reviewer
“It's a great comfort, knowing that NCASS is on your side, like a giant safety net below the rollercoaster that is Catering. Thank you.”
Helpful Report
Posted 7 years ago
Mr Fitz
Verified Reviewer
“They simply make life easier”
Helpful Report
Posted 7 years ago
Chef John Paul
Verified Reviewer
“Informed. Understood. available”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I am a member”
Helpful Report
Posted 7 years ago
Simon Matthews, Move Catering
Verified Buyer
“What has NCASS ever done for me? Apart from helping to set my business up to T. What use is their Due Diligence framework? Apart from providing assurance of my work. What is the point of their risk assessment templates? Apart from making sure hazards are identified and controlled at our fetes. What value is their health and safety training? Apart from keeping my staff from mis-behaving! What does NCASS do for quality caterers, like me and you? Apart from supporting us through and through.”
Helpful Report
Posted 7 years ago
Marion
Verified Buyer
“Especially when I started up my business, even with the 20 years of experience I had at this time in the hospitality sector, it really helped me being a NCASS member, as they had always an answer to my questions and are always very friendly. Also via NCASS work opportunity I got some great jobs which I would not even have known about otherwise. It's very easy to get risk assessments done, their Due Diligence System provided is very straight forward and easy to use. There are so many more benefits. For me being a NCASS member gives me security and more time to fully concentrate on my day to day business. Thanks guys you are great!”
NCASS 5 star review on 28th February 2017
Helpful Report
Posted 7 years ago
David
Verified Reviewer
“They are on the ball and always keen to help you out. Very communicative. The new dashboard looks really good as well.”
Helpful Report
Posted 7 years ago
Andrew Brogan
Verified Buyer
“to heard to work site”
Helpful Report
Posted 7 years ago
Franz Schinagl
Verified Reviewer
“Have you ever tried to do all your Riskassesments and HACCAP from Scratch yourself? I did so I have nothing else to say then wow, and thanks :)”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I have trouble with uploading my documents but I always get help. Really good service”
NCASS 5 star review on 21st February 2017
Helpful Report
Posted 7 years ago
Gary
Verified Reviewer
“It's good to have an experienced partner when starting out in a new business. Many of the staff at NCASS are very knowledgable. It can be difficult to regularly get in touch with the most experienced members of staff, meaning I sometimes don't really get the answer I'm looking for. This is understandable as customer base grows. Overall NCASS are an invaluable resource for me.”
Helpful Report
Posted 7 years ago
Amanda Britton
Verified Buyer
“For our company the access to training is brilliant.”
Helpful Report
Posted 7 years ago
Shaun Sedani
Verified Buyer
“Amazing service! Definitely a must for all food traders :)”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Each year gets better any issues are sorted very quickly”
Helpful Report
Posted 7 years ago
Gerald May Golden Fry On The Move
Verified Buyer
“Just to know you are on our side”
Helpful Report
Posted 7 years ago
Maninder
Verified Reviewer
“Always there and always give excellent advice”
Helpful Report
Posted 7 years ago
Paul Molins
Verified Buyer
“Great team, always ready to give help and advice. Training courses excellent.”
NCASS 5 star review on 15th February 2017
Helpful Report
Posted 7 years ago
Brian South
Verified Buyer
“efficient service,well worth the annual subscription, would recommend to all caterers.”
Helpful Report
Posted 7 years ago
Sue Tandy
Verified Buyer
“Firstly, life is so much easier with NCASS, the Folder, Environmental Health requirements done for us, easy access to training, so many benefits, I would recommend time after time. In addition I must add my recognition and appreciation to TOM, who I feel went 'over and above' to help me with my Food Risk Assessment and Fire Risk Assessment. I am extremely grateful and feel he should be recognised for such excellent customer service.”
Helpful Report
Posted 7 years ago
NCASS is rated 4.8 based on 1,226 reviews
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