NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,235 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,235 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 14th January 2025

Terri Walker

NCASS 5 star review on 24th October 2024

Roland

NCASS 5 star review on 16th October 2024

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NCASS 5 star review on 25th September 2024

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Cosimo

162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful in providing support systems to allow you to get on with what you want to do; provide great food and service.”

Helpful Report

Posted 4 years ago

“excellent service”

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Posted 4 years ago

“One stop shop for virtually all caterers admin: needs”

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Posted 4 years ago

“NCASS not only set you up with all paperwork needed to open our shop but they are always at the end of the phone to help with any other queries we have had , 100% recommended”

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Posted 4 years ago

“We have been with Ncass for a number of years now , it just takes out all the legal everyday things a caterer has to do, so we can get on and supply great quality food.”

Helpful Report

Posted 4 years ago

“I'm a very small catering business, and knowing I have NCASS to seek advice from from is invaluable. Having all my food safety and risk assessment all in one place to is also very reassuring. I was also very impressed that you offered a monthly payment scheme during these very difficult and uncertain time. Well done NCASS id certain recommend you to any catering friends”

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Posted 4 years ago

“we have been working with NCASS for 10years - they are great and always there to help! I would use no other company!”

Helpful Report

Posted 4 years ago

“NCASS Have always been there to help me with any question even if I’ve sounded silly. When it comes to legal stuff I font always have the greatest knowledge that’s where these guys step in will continue to use them every year”

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Posted 4 years ago

“I LOVE NCASS - as a sole trader, they have created a family of like minded caterers for me - and understand the pros and cons of our business - BUT - we need more from them during COVID - a voice, contact, reassurance, ideas, stories - i have many ideas - earn the fee guys - start by letting us know how YOU are doing as a business??? THanks”

Helpful Report

Posted 4 years ago

“Great platform for all catering events market and all you need for your business. Great and friendly staff”

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Posted 4 years ago

“NCASS have always been on hand to offer invaluable advice, over these last few months this has been crucial to our business and how we continue to operate in unprecedented circumstances.”

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Posted 4 years ago

“There is no doubt about it - without NCASS we would not be where we are today. The Due Diligence system enables us to keep on top of things, and the friendly advisors are always on hand with their knowledge and friendly support. The training pays for itself many times over and I would not be without them - oh and did I mention the membership benefits with local wholesalers too...?!”

Helpful Report

Posted 4 years ago

“We have been with NCASS for six incredible years and their support from start-up to growing our Franchise has been incredible. The team are friendly and always supportive. Everyone who runs a catering business needs to be a member of this great community.”

Helpful Report

Posted 4 years ago

“I have found NCASS and the wide range of training and compliance assistance invaluable in starting and operating my street food business. Great value for money”

Helpful Report

Posted 4 years ago

“You get cut off from all documents and training certificates that you paid for once your membership expires and you don't renew. Make sure to save a copy of everything you do with them as all gets lost when you stop paying. Can't even download copies of documents we purchased.”

Helpful Report

Posted 4 years ago

“I'd like to acknowledge Georgie and Alex for their helpful advice over the phone. These two ladies have been so insightful and kind when answering my questions. Thank you so much! Erin :)”

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Posted 4 years ago

“Extremely supportive at all stages and times of the year. Grateful for the hard work of the staff who are helping businesses at this hard time in catering's history!”

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Posted 4 years ago

“Running a business (I admit) I am a novice. So coming to NCASS was a Godsend. NCASS have been brilliant, patient and extremely professional. An example of this was recently our business had a visit from EHO. We were incredibly nervous about this. Although we had conducted ourselves in the appropriate manner, it was daunting knowing that we’d have an official coming to visit us. I spoke to a representative Laura, she was the calm voice of reason I needed to hear. She sent me an email to affirm what we had spoken about. I crossed the ‘t’s and dotted the ‘i’s, and can proudly announce that we received a 5* Rating. We Thank God and NCASS for guidance and reassurance. Sometimes, you just need a helping hand, NCASS are your helping hand. Thanks so much guys for everything. Nadina and Beverley Esculent Ltd”

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Posted 4 years ago

“Always there to help out. Being a member makes starting a business an actuality, rather than a pipe dream.”

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Posted 4 years ago

“Good job, keep like that”

Helpful Report

Posted 4 years ago

NCASS is rated 4.8 based on 1,235 reviews