NCASS Training Reviews

Name: NCASS Training
Rating: 4.65

4.7 Rating 3,574 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

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4.7

Based on 3,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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NCASS Training 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i feel some of the questions were very 50/50 and feel a test after each module would be useful not just one long test at the end”

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Posted 3 weeks ago

“I'm dyselxic and discalculate. My text to speach programme did not work on this portal so a list of which programmes will and a free link would be useful. Otherwise it was clear and comprehendable,”

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Posted 1 month ago

“The section on minimum wage is outdated and the end multiple choice question is confusing as that is no longer an accurate representation of minimum wage”

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Posted 1 month ago

“you have false questions. one in regards to pathogens, the symtoms listed were the exact symptoms for 2 of the 4 awnsers, but only one of them was the correct awnser. so this means that instead of relying on knowlege to get the correct awnser, your relying on a 50-50 chance. the second, in regards to the question about food agencys there were 3 correct awnsers but the test only accept 2, again refer to the earler 50-50 chance as it is more like a 33% chance you get the right combonation. These tests should require you to rely on knowlege and not luck. your the government, you should do better. but alas, you cannot.”

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Posted 3 months ago

“Does the job, very basic form of etraining.”

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Posted 5 months ago

“I disagree with a few of my incorrect answers... An example is the question about; how many people on average die each year from carbon monoxide? I answered 14 and it said I was wrong but this is stated on your training slide 3 of 15 Please advise”

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Posted 7 months ago

“I believe the content is good, although as someone new to the business, I wouldn't be able to judge it. But the the way the content is presented is poor compared to standard online learning platforms such as Coursera, Udemy, SkillShare, or LinkedIn Learn (former Linda.com). A few observations that might help NCASS team improve the learning process. >Every content is presented as text to read. Mixture of videos, text, quiz and other formats might help. >Within a chapter, there is no way to save your progress. That means, if you are up to 10 out of 20 slides of Chapter 2 and you have to go away for a couple of hours, you are going to have to start from slide 1 when you come back. >Related to above, wthin a chapter, you don't see your progress indicator anywhere. You only see the % figure move up once you complete a whole chapter. Having more frequent progress indicator might help keep the learner motivated.”

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Posted 7 months ago

“Comprehensive, but very slow and traditional. Does not suit all learning styles.”

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Posted 7 months ago

“Have tried on multiple devises and found there to be no sound, this would be more benificial to make course more interesting and more importantly to help remember.”

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Posted 1 year ago

“Some of the questions can also have more than one other answer, it’s difficult when you are like me dyslexic, reading other things into it .”

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Posted 1 year ago

“Due to the number of modules in this training, I feel it would benefit if there were tests after each module's end as it's a lot to take in.”

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Posted 1 year ago

“The trading has a good level of detail but is not engaging, it would benefit from the use of a variety of methods to keep the trainee interested such as videos, animations, quizzes etc These would enhance the learning objectives and make for a more enjoyable experience.”

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Posted 1 year ago

“Some questions are not entirely clear and correct answers are marked as incorrect. Some work is required to rectify your exam questions.”

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Posted 1 year ago

“The MC questions on my recent course were quite basic. Q1, Q14,Q19,Q20 in particular. I felt like the course for HACCP was a more basic version of the level 3 FS course. The delay on some of the slides was too long. It didn’t need to be 8 modules.”

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Posted 2 years ago

“The time is too short for staffs that English is their second language.”

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Posted 2 years ago

“the course took ages there needs to be a faster way to move on the pages”

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Posted 2 years ago

Hi, thanks for getting in touch with us! We are sorry to hear that you have had this experience, we are currently updating our training courses so this feedback will be passed to the creative team. Please do get in touch if there is anything else we can help with. Regards, Will

Posted 2 years ago

“Ok for the price”

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Posted 2 years ago

“Ok for the price”

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Posted 2 years ago

“Prefer with actual voice teaching”

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Posted 2 years ago

Thanks for leaving us a review, we hope the course delivered all of the information you needed. We have taken your feedback on board and will consider this in the future! - Alex

Posted 2 years ago

“As I am not a native English speaker I need precise and clear sentences to understand. However the sentences in the course are long and lengthy which is difficult for me to understand. What I expected to have the clear and precise English is better and more easy to me of studying. Thanks you for your patience and understanding of my options.”

Helpful Report

Posted 2 years ago

Hi, Thanks for getting in touch and providing your valuable feedback, it is much appreciated. We are sorry to hear that you found parts of the course difficult to understand, I have passed on your concerns to the creative team to take a look at to see if we can simplify any of the course language. Please let us know if there is anything else that we can help with, you can call the team here on 0300 124 6866 or email over info@ncass.org.uk

Posted 2 years ago

NCASS Training is rated 4.7 based on 3,574 reviews