NCASS Training Reviews

Name: NCASS Training
Rating: 4.65

4.7 Rating 3,574 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

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4.7

Based on 3,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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NCASS Training 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Covered a good range of topics. The questions at the end of each module were poor quality - although very simple questions, the way they were asked was often very confusing. For example, a question about what food items go on which shelf, but the shelves were not numbered and it was unclear which item related to which shelf. I found the 'fill in the blanks' questions surprisingly difficult (as it wasn't the way I would have worded the sentences!), although the answers later seemed obvious. Also, when I typed some answers in, if there was a typo or worded slightly differently, it was incorrect and not recognised as an answer. The final 20 questions were also poorly written. I felt too many questions were about legal obligations/rules and not food safety, and were very confusing! Unclear about answers needed to be selected e.g. when multiple answers were correct.”

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Posted 6 years ago

“Could do in instalments, not all in one sitting.”

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Posted 6 years ago

“Good to be able to do in modules when convenient but frustrating that website was slow, intermittent sound and sometimes hung and when refreshed took back to start of module”

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Posted 6 years ago

“Booking the course was not smooth- I had to phone for guidance. I went straight to the test without the training(as had done 3 years ago and feeling confident!) and found a number of questions with really quite ambiguous questions and answers and really not sure what answer you were looking for. The summary of the test at the end should tell you what the right answers were as I wasn't any wiser being told what I had answered was wrong!”

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Posted 6 years ago

“It was long but at least its done!”

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Posted 6 years ago

“I learnt a lot. Module 5 reload 3 times in one sitting...EXTREMELY frustrating. other modules did this too.”

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Posted 6 years ago

“I completed the couse and did the quiz. it told me some things i didn't already know and refreshed my existing knowledge.”

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Posted 6 years ago

“Content was good and helpful However, main disadvantage is how long it takes to skip to the next slide. It is very patience testing and distracts from learning the content. I understand that you want to ensure people read the slide, but this is counterproductive. Maybe set a minimum number of seconds rather than waiting till all the content has been read out. It was very frustrating.”

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Posted 6 years ago

“I required a food safety certificate. I now have one.”

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Posted 6 years ago

“I am happy that NC.ASS exists to stop sloppy practices.”

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Posted 6 years ago

“nice presentation”

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Posted 6 years ago

“Training was good but some test questions are very poorly written and unclear. Grammatical and spelling errors throughout training and test.”

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Posted 6 years ago

“Informative, despite multiple typos.”

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Posted 7 years ago

“No specific reason”

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Posted 7 years ago

“Hi during the training period the page crashed couple of time and made me do the same module again and again ...if you could add a continue button active rather than to finish the voice over those who know the stuff can move forward ....time is money”

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Posted 7 years ago

“Appreciated being able to train online. Could take the test at my own speed.”

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Posted 7 years ago

“The course material needs reviewing, there is a few questions which were wrong or didn't make any sense. There is one where you needed to select the opposite answers in order to get it right. Please review to improve the standard of training and ease of use.”

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Posted 7 years ago

“It gave me information I needed”

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Posted 7 years ago

“Frustrating rather than Happy. This test took far longer than it needed to due to the painfully slow loafing of the slides and no function to be able to move on quicker. I took this at work along with 19 others who all expressed their frustration at how long it took.”

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Posted 7 years ago

“The training was clear and detailed, but I would prefer to be able to go to the next slide whenever I want, instead of waiting for the 'Continue' button to appear. In addition, I was de-logged several times during the training and often nearly at the end of a module, and when I re-logged, I usually had to go through the same module again, so I lost a lot of time.”

Helpful Report

Posted 7 years ago

NCASS Training is rated 4.7 based on 3,574 reviews