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NCASS Training Reviews

4.7 Rating 3,558 Reviews
94 %
of reviewers recommend NCASS Training
4.7
Based on 3,558 reviews
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Delivery Methods
Postal Service
On-time Delivery
Greater than 91%
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Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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easy to follow and understandable questions and information
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Posted 6 years ago
Great IT support
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Posted 6 years ago
Covered a good range of topics. The questions at the end of each module were poor quality - although very simple questions, the way they were asked was often very confusing. For example, a question about what food items go on which shelf, but the shelves were not numbered and it was unclear which item related to which shelf. I found the 'fill in the blanks' questions surprisingly difficult (as it wasn't the way I would have worded the sentences!), although the answers later seemed obvious. Also, when I typed some answers in, if there was a typo or worded slightly differently, it was incorrect and not recognised as an answer. The final 20 questions were also poorly written. I felt too many questions were about legal obligations/rules and not food safety, and were very confusing! Unclear about answers needed to be selected e.g. when multiple answers were correct.
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Posted 6 years ago
You shoudl allow me to NOT do this if i so choose.
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Posted 6 years ago
It was very easy to use
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Posted 6 years ago
It was informative (as well as giving me a certification).
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Posted 6 years ago
Very easy to follow and very informative. This will help me in my role. Thank you
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Posted 6 years ago
The course was very informative and covered a lot of bases that contribute to the safe working of a kitchen, the business as a whole and the ibdividuals
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Posted 6 years ago
The course glitched at module 7 and it made me take 2 modules from level 3, this wasted my time and I got very annoyed. In addition, I prefere to read the course myself and at my own pace and I find the slow paced reader makes me lose interest and thus not learn the information.
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Posted 6 years ago
Could do in instalments, not all in one sitting.
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Posted 6 years ago
The course was excellent but at no point did you warn me that your system is not compatible with Firefox so I have done the course twice - a big warning at the start would have been great.
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Posted 6 years ago
A really poor piece of elearning. Too slow moving between screens. Some test questions ambiguous. I found this with all the elearning I’ve done with you. I’m an experienced elearning developer/writer and your courses don’t engage the learner and are frustrating because of the time it takes for the continue button to appear. I don’t know what software was used to create the courses but you need to change it. All your courses need rewriting with a focus on engaging the learner.
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Posted 6 years ago
Good online service....
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Posted 6 years ago
Good to be able to do in modules when convenient but frustrating that website was slow, intermittent sound and sometimes hung and when refreshed took back to start of module
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Posted 6 years ago
Well designed and accessible probably takes a bit more than four hours.
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Posted 6 years ago
Difficult to work through in one sitting due to the time requirements, and wording of final questions differs somewhat to the training notes
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Posted 6 years ago
Straight to the point with no faff
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Posted 6 years ago
These are the necessary steps to take if you want to be involved in running a catering business. Also, I like the idea of having legal information available, which is updated on a regular basis, to be reviewed at any time via dash board.
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Posted 6 years ago
It was worded so that it would easy for anybody to understand and it was such a quick and easy way to gain a qualification
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Posted 6 years ago
The voice-over with the notes allowed the information to sink in better. The mini tests along the way were a good way to concrete knowledge. You had the ability to go back and go over things.
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Posted 6 years ago
NCASS Training is rated 4.7 based on 3,558 reviews