NCASS Training Reviews

Name: NCASS Training
Rating: 4.66

4.7 Rating 3,529 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

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4.7

Based on 3,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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NCASS Training 5 star review on 20th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the training very informative,took a while to read all the modules,but this made it easier to answer the questions at the end. Passed after one attempt,very pleased.”

Helpful Report

Posted 3 years ago

“4 times over 3 days that I was doing this course at the end of a module I would be logged out and then would have to repeat the whole module again! I did call up tech support and they were very helpful in moving me on to the next module (but 4 times this happened! It wasn’t my browser history of chrome) Then in the test I got half way through and it just wouldn’t move on to the next question - I had no choice but to refresh the page and then of course I had to start the test from the very beginning again. A few spelling/ grammar mistakes too which considering the price is really lacklustre Over rall highly irritating experience”

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Posted 3 years ago

“Easy and straight forward, can easily work around everyday home life.”

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Posted 3 years ago

“Good training, clear and not too lengthy”

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Posted 3 years ago

“Well written and presented.”

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Posted 3 years ago

“Very good training”

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Posted 3 years ago

“Very good training”

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Posted 3 years ago

“Informative and factual, in consumable amounts of information, tests are really quite easy through the process of elimination”

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Posted 3 years ago

“Firstly once purchased the courses are hard to locate and not clear where they are to be found on your personalised dashboard. It took half a day and a phone call with your customer service team who was not exactly understanding. The slides are really informative but long winded and lack clear short had bullet points to ensure they are memorable. The test questions, well they are really confusing. The questions are worded clumsily and the answers are not easily understandable and very similar in their options. I think there are clear improvements to be made!”

Helpful Report

Posted 3 years ago

Thanks so much for your feedback on our online training courses. We really do care about our customers’ experiences and immediate action has been called upon to review the points that you have raised. The contents of the courses are lengthy and very detailed as set out by our Primary Authority partners; the courses were developed and co-created by third party EHO consultants in conjunction with Greenwich Environmental Health Department, this is to ensure that our trainees will become more than equipped with the knowledge that they need. The multiple choice examination questions are populated randomly to ensure a fair assessment is conducted. We always welcome calls from our trainees and members and commit to doing our best to investigate these issues if they do occur, so please do get back in contact with us if further support is needed.

Posted 3 years ago

“Thank you for a great course. Great presentation style with lots of opportunities to ask questions and talk about real life examples which all made for a really enjoyable and informative course.”

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Posted 3 years ago

“Easy to access, clear and easy to understand!”

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Posted 3 years ago

“Great training , very informative”

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Posted 3 years ago

“A nice introduction to food safety - perhaps a little too easy but still a great way of introducing the basics.”

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Posted 3 years ago

“Good Course feel it needs some commentary rather than just slides”

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Posted 3 years ago

“Training was great. However, I would suggest giving the users the ability to go through the slides quicker as some user like myself read much quicker then maybe others and many times the slides were slow.”

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Posted 3 years ago

“Great informative training”

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Posted 3 years ago

“Easily read, very informative easy to follow”

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Posted 3 years ago

“Helpful information”

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Posted 3 years ago

“Easy to access, clear and easy to understand!”

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Posted 3 years ago

“Easy to access, clear and easy to understand!”

Helpful Report

Posted 3 years ago

NCASS Training is rated 4.7 based on 3,529 reviews