NCASS Training Reviews

Name: NCASS Training
Rating: 4.66

4.7 Rating 3,535 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

Metrics

Info

4.7

Based on 3,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

Write Your review

Tell us how NCASS Training made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NCASS Training 5 star review on 20th August 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy”

Helpful Report

Posted 7 years ago

“This course was really easy to do signing up and paying all dead easy step by step instructions. The slides and pictures were clear and it was all very easy to follow, the best thing was you could do it all at your own speed , logging in and out as you wished. If I ever need to do another course I will do it here. Cannot recommend enough.”

Helpful Report

Posted 7 years ago

“Training fitted in with a busy life and was simple to access.”

Helpful Report

Posted 7 years ago

“A well presented Slides easy to understand and simplified way of training. Feel happy and confidence towards food safety and management system.”

Helpful Report

Posted 7 years ago

“It has really made me think about the importance of good practice in the workplace. How I can keep my customers safe by following good hygiene and thorough cleaning at all times. I am really proud to have achieved my level two as this means I am progressing well and that I will be allowed a little bit more responsibility in the work place and a chance to develop new skills.”

Helpful Report

Posted 7 years ago

“It was like pulling teeth. You're online system kept stopping and resetting, forcing me to re-listen to atleast 3 modules again. It doesn't allow you to move more quickly through material you know and you're forced to listen to that woman droning on for all 20 modules. My learning style is to read and study quietly and then move to the test. Also - some of the module tests are incredibly pedantic. And you should have the correct version of tests available afterwards to check learning. As the training stands now it would save me more money paying for the whole thing with another provider who has a more agile system. I wrote to you mid-training about this issue (as it was over a weekend) and noone bothered getting back to me. We love the service you guys provide - but as a previous trainer and writer of training materials - this was an extremely poor experience and I would say does nothing other than tick some boxes. It really needs to be addressed. I shan't be putting any of my staff through this until resolved. Happy to discuss by phone if it would be helpful to you. Catherine Menist”

Helpful Report

Posted 7 years ago

Thank you for taking my call earlier and thank you for the feedback you provided. We were happy to hear that that you are content with the service you receive from NCASS overall and thank you also for understanding that we can’t allow trainees to skip through the slides. Your feedback has been noted and please rest assured that we will be looking in to reducing the amount of time that each slide is displayed before progressing to the next, with our accreditation providers. Finally, we would like to apologise once again for the browser compatibility issues you experienced; after closer investigation, we are confident that this was an isolated incident, that is the majority of our customers do not experience problems with browser compatibility.

Posted 7 years ago

“The course is well structured”

Helpful Report

Posted 7 years ago

“Quick and easy to do from home”

Helpful Report

Posted 7 years ago

“It will was very well explained, I like that someone reads it out as reading that many slides would be too much.”

Helpful Report

Posted 7 years ago

“most impressed with the on line level 1 course , covers all aspects of my business , would highly recommend .”

Helpful Report

Posted 7 years ago

“4 out of 5 as it could have been more interactive with more check back questions. Also the voice could have been real and not automated and swapped from male to female to stop it being so monotone.”

Helpful Report

Posted 7 years ago

“When the training finished and I could finally do the test.”

Helpful Report

Posted 7 years ago

“The details are absorbed better when listening to the speaker as opposed to reading the information.”

Helpful Report

Posted 7 years ago

“very informative & easy to understand”

Helpful Report

Posted 7 years ago

“It was very thorough. Took some time. However covered everything I required to know”

Helpful Report

Posted 7 years ago

“It was very thourough, well laid out and simple to use”

Helpful Report

Posted 7 years ago

“being able to train and take test at a time to suit me was very important.”

Helpful Report

Posted 7 years ago

“I can carry on with my business knowing i have been trained and i can train others to a higher standard”

Helpful Report

Posted 7 years ago

“It was very informative and convenient to go through this course. Many thank's to the inventors I don't have to visit London for getting certified!”

NCASS Training 5 star review on 26th March 2017

Helpful Report

Posted 7 years ago

“was realy good.”

Helpful Report

Posted 7 years ago

NCASS Training is rated 4.7 based on 3,535 reviews