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NCASS Insurance Reviews

4.9 Rating 572 Reviews
99 %
of reviewers recommend NCASS Insurance
4.9
Based on 572 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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01216032524

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Anonymous
Anonymous  // 01/01/2019
Great service, super helpful and knowledgeable, really pleasant to deal with. Thomas Young was fantastic with us.
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Posted 5 years ago
We needed to make a few changes to our business details and updated our policy and the process was quick. Our consultant was very helpful.
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Posted 5 years ago
Very efficient process with a cheaper and more comprehensive quote than I could find using online comparison services
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Posted 5 years ago
I am very happy with the great service I received from Tom at Giles Insurance. He listened to our needs and pointed me in the right direction, really understanding our organisation and what we aim to do. He made a potentially stressful job easy. He got back to me as planned, explained things and the whole thing is sorted out in less than a day. Top service and thank you so much for sending the links to NCASS which we have now joined.
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Posted 5 years ago
Friendly, efficient service with attention to detail. And most importantly a very competitive price. First time I have used the service and have already recommended. Keep up the good work!
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Posted 5 years ago
They are super-duper helpful. as a new business owner, I do not really fully understanding insurance etc, they were really helpful at updating my policy and giving me all the extra benefits I might need in the long run - thinking of the future for my business too.
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Posted 5 years ago
Thanks for everything
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Posted 5 years ago
Superb after sales support from Neil, very happy with the price and details of policy - highly recommended
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Posted 5 years ago
Thomas was very helpful, very straight forward
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Posted 5 years ago
Not had any experience with other insurers as we have been very satisfied with that provided from Giles insurance. Have not had to make an claims or anything either though (and hopefully never will!) When you speak to people if the phone there they are always really lovely and very helpful!
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Posted 5 years ago
EXCELLENT SERVICE, VERY SWIFTLY ARRANGED AND COMPETITIVE PRICE
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Posted 6 years ago
Very good service, very helpful.
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Posted 6 years ago
Incredibly helpful, professional and an easy process!
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Posted 6 years ago
Very efficient and helpful service
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Posted 6 years ago
Easy and helpful service
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Posted 6 years ago
Very helpful and patient at every step of the process. Highly recommended!!
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Posted 6 years ago
Very responsive, competitive price and good service
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Posted 6 years ago
Fantastic customer service from start to finish, with all queries and questions answered.
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Posted 6 years ago
Very Helpful and assistive
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Posted 6 years ago
I like to be served well and I found the staff, most notably Tom to be very good. Question were answered promptly, things explained and the policy was opened quickly. Very reasonably priced insurance with great service!!
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Posted 6 years ago
NCASS Insurance is rated 4.9 based on 572 reviews