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NCASS Insurance Reviews

4.9 Rating 572 Reviews
99 %
of reviewers recommend NCASS Insurance
4.9
Based on 572 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
Renewal of policy was quick and easy.I phoned to get documents resent as my e mails had disappeared this was no problem at all, resent them straight away.
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Posted 2 years ago
Very helpful and quick response. Great service
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Posted 2 years ago
I've been dealing with Neil today and for someone who's never done this before - he was extremely helpful, and patient with my questions! I'm a granular kinda guy and I need to get the detail clear before I make any decisions - and Neil did just that. Friendly to talk to, very knowledgeable, and totally honest and transparent. This meant for some easy decision making which can be hard for me! Very pleased, and wouldn't hesitate to recommend Giles insurance to anyone wanting reasonable premiums and extremely easy service. Thanks Neil, Anthony and everyone at Giles.
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Posted 2 years ago
Knowledgable, friendly and efficient service. Great company to do business with - Thank you Neil Giles and your team.
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Posted 2 years ago
I’m Now on my 3rd year with this insurer. Their service has been excellent, the premium very fair and when I’ve had need to contact them it’s always been handled well and courteously. I recommend them without reservation.
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Posted 2 years ago
Neil - very abrupt and uninterested. Seemed to find himself of great importance or else just uninterested and bored.
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Posted 2 years ago
nice and easy, thank you very much sam.
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Posted 2 years ago
Spoke with several members of the team. They were all very helpful, informative and approachable. Great service
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Posted 2 years ago
Delighted with the practical approach to our insurance needs. Very personable and friendly.
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Posted 2 years ago
Chris assisted me throughout setting up my insurance & it has given me a real peace of mind that my business is safely insured. Top class service & would highly recommend.
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Posted 2 years ago
I have been dealing with Giles Insurance through NCASS for about 4 years. I can honestly say that their knowledge and service are top class and second to none. I called the office today to amend my insurance policy and Thomas was very efficient in his clear communication and correspondence, thank you very much.
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Posted 2 years ago
Neil and the team at Giles Insurance are the kind of people you want to deal with when you are preoccupied running a business. My expectiations were exceeded within the first 5 minutes of the conversation and the communication is first rate. Neil encourages you to pick up the phone if you have any doubts whatsoever. Top marks all round.
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Posted 2 years ago
good service
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Posted 2 years ago
Giles Insurance are always helpful and efficient. Neil has made buying insurance for our event quick and easy. We highly recommend them.
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Posted 2 years ago
Super efficient and helpful
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Posted 2 years ago
Very professional and supper efficient.
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Posted 2 years ago
Sam provided the best customer service, will defenitely get another insurance with you.thank you
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Posted 2 years ago
After various other quotes with other providers. I am very happy that I found Giles Insurance. The service received was far above anyone else in the catering market. Thank you Anthony
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Posted 2 years ago
Very helpful
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Posted 2 years ago
Always so helpful, information is always send quickly.
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Posted 2 years ago
NCASS Insurance is rated 4.9 based on 572 reviews