Name: NCASS Insurance
Rating: 4.93

“Efficient, friendly and helpful”

Helpful Report

Posted 2 years ago

“Quick, Easy and very competitive pricing”

Helpful Report

Posted 2 years ago

“Hard working and efficient company who go the extra distance. They've helped us with last minute changes at short notice and always give competitive rates. Our first choice every time.”

Helpful Report

Posted 2 years ago

“The service and price for my chip van is totally untouched by any other insurance company”

Helpful Report

Posted 2 years ago

“5* service from start to finish. Like many, increasing costs forced me to not just renew my motor insurance, but to shop around to get the best price. Not only did Giles offer me an extremely competitive quote, but Mike took time to explain everything over the telephone in simple terms. Thank you Mike for your patience.”

Helpful Report

Posted 2 years ago

“To the point! no messing, straight through on the phone to a real person! Neil (the part owner I assume) is very helpful and to the point. Prices are broken down and explained very clearly. Certificate was sent through within 20 minutes. Definitely recommend!”

Helpful Report

Posted 2 years ago

“Straightforward renewals process and friendly advice from Neil at the end of the phone.”

Helpful Report

Posted 2 years ago

“I have had great service from Giles insurance from the moment some one Answers the phone, they really understand our Specialist product needs. I’m sure they would be there for you in the event of a claim .”

Helpful Report

Posted 2 years ago

“Neil, well I think is name is Neil took time to have a little chat to me, just what I needed, someone you cares about my busines...so nice, well spoken and very respectful”

Helpful Report

Posted 2 years ago

“The support I get from NCASS or Giles insurance is second to none. Speed easy and certainty, every-time. Good work thank you.”

Helpful Report

Posted 2 years ago

“Quick, efficient and helpful service. Thank you.”

Helpful Report

Posted 2 years ago

“Very nice and quickly”

Helpful Report

Posted 2 years ago

“They are always happy to help and work hard on our behalf to get us the cover we need. We have a variety of policies with them and its not always straight forward. So we do appreciate the time they spend getting us the right deal.”

Helpful Report

Posted 2 years ago

“Brilliant service”

Helpful Report

Posted 2 years ago

“I can not express how thankful that I was fortunate enough to talk to Neil and be able to discuss my exact catering insurance needs. Not only did he listen to me, he questioned me to find out exactly what I needed. He went away and made a bespoke insurance policy for me which is exactly what I needed. Unlike other companies where I didn't fit the mould, he researched and talked to me about my business and what I expected from my insurance. I looked elsewhere, but felt that the personal service I received was above and beyond. I can not thank you enough. I have already recommended him to other friends. I am also so very pleased that I am a NCASS member as he was able to offer me an amazing offer. I will not be using anyone else moving forward”

Helpful Report

Posted 2 years ago

“I can not express how thankful that I was fortunate enough to talk to Neil and be able to discuss my exact catering insurance needs. Not only did he listen to me, he questioned me to find out exactly what I needed. He went away and made a bespoke insurance policy for me which is exactly what I needed. Unlike other companies where I didn't fit the mould, he researched and talked to me about my business and what I expected from my insurance. I looked elsewhere, but felt that the personal service I received was above and beyond. I can not thank you enough. I have already recommended him to other friends. I am also so very pleased that I am a NCASS member as he was able to offer me an amazing offer. I will not be using anyone else moving forward”

Helpful Report

Posted 2 years ago

“The quote was very reasonable and well explained it was an easy process made simple by the very knowledgeable Niel”

Helpful Report

Posted 2 years ago

“Renewal of policy was quick and easy.I phoned to get documents resent as my e mails had disappeared this was no problem at all, resent them straight away.”

Helpful Report

Posted 2 years ago

“Very helpful and quick response. Great service”

Helpful Report

Posted 2 years ago

“I've been dealing with Neil today and for someone who's never done this before - he was extremely helpful, and patient with my questions! I'm a granular kinda guy and I need to get the detail clear before I make any decisions - and Neil did just that. Friendly to talk to, very knowledgeable, and totally honest and transparent. This meant for some easy decision making which can be hard for me! Very pleased, and wouldn't hesitate to recommend Giles insurance to anyone wanting reasonable premiums and extremely easy service. Thanks Neil, Anthony and everyone at Giles.”

Helpful Report

Posted 2 years ago

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

NCASS Insurance Reviews