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NCASS Insurance Reviews

4.9 Rating 572 Reviews
99 %
of reviewers recommend NCASS Insurance
4.9
Based on 572 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
The service I received from NCASS insurance was great, they gave an extremely competitive quote, and were able to insure my vehicle very fast. I'd definitely recommend them.
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Posted 8 years ago
Neil was extremely helpful. He asked lots of relevant questions to better understand my needs and I felt confident that I wouldn't have found a better deal elsewhere.
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Posted 8 years ago
Its my first experience insuring a Business Trailer and it was easy quick and simple to speak to Nicola. Quick email response and setting up direct debit was done in no time. I'm not sure if my insurance was the cheapest I could have got as its my first year and didn't even look at any other quotes but i feel happy that i'm insured and was dealt with really well by Nicola
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Posted 8 years ago
We received a good service which was efficient and helpful. Thank you.
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Posted 8 years ago
Excellent customer service. Thomas Young, unbelievably helpful and caring!!! More employees like Thomas and you winning all the way :)
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Posted 8 years ago
Very good service and always helpful. One little thing - I have had to make two changes to my policy in the last couple of weeks and have been charged £30 and £20 for these amendments. I understand that charges are necessary but this is a lot for a new business to find!
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Posted 8 years ago
Thank you... excellent service from Neil at Giles Insurance! I'm a young driver so naturally most insurers provide an extremely high premium. Neil went out of his way to get the best possible price which I am very pleased with as high insurance premiums cause problems for small businesses such as mine. Also, a big thank you to Alan at NCASS helping me in touch with Neil to get a great deal!
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Posted 8 years ago
Was promised a call back which never came. When chasing Nicola was very helpful and spot on.
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Posted 8 years ago
I found Giles very professional, helpful and knowledgeable when discussing our insurance requirements. It was good to be able to deal with Neil as he knows the products inside out so you get a straight answer straight away. My only grumble is the price, just seems a bit steep when compared with the other things i insure and the risk involved in storing and using our unit which i consider to be quite low.
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Posted 8 years ago
I found Giles Insurers to be extremely helpful and knowledgeable. They were up-front about everything and explained the cover of the policy in great detail. I would highly recommend their services if you are running a mobile catering business and looking for insurance. Many other insurance companies do not cover this kind of policy.
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Posted 8 years ago
As this is our 1st business venture, we needed a reputable insurance company, NCASS helped us choose the best one for our needs. Excellent service very helpful
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Posted 8 years ago
We are reminded of when Insurances are due., which I find very helpful.Nicola usually deals with all our insurances and we are very pleased with the way that she handles them, she has a lot to put up with when she deals with us. When talking to her it is like talking to a friend. Keep up the good work.
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Posted 8 years ago
Very accomadating. Very professional and helpful.
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Posted 8 years ago
So friendly, so helpful and always know who I am. Nice one Giles!!
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Posted 8 years ago
Great service, very impressive and quick.
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Posted 8 years ago
The employee's are very helpful & quick to help out on any inquiry. They have saved us money & made us feel extremely valued as a customer
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Posted 8 years ago
I saved over 50% on my renewal, amazing !!!
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Posted 8 years ago
Really easy and cheaper than most I could find. Good to be assured that it covers everything we need.
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Posted 8 years ago
Very helpful and sorted out renewal very quickly
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Posted 8 years ago
Very easy to organise with very helpful people.
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Posted 8 years ago
NCASS Insurance is rated 4.9 based on 572 reviews