NCASS Insurance Reviews

Name: NCASS Insurance
Rating: 4.93

4.9 Rating 580 Reviews

99 %

of reviewers recommend NCASS Insurance

Company Reviews

Metrics

Info

4.9

Based on 580 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01216032524

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to end with Neil. Submitted a request, received a call back, and had insurance sorted to suit my needs at a reasonable price all on the same day. Thanks again.”

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Posted 5 months ago

“I am very happy and grateful with all help and support from NCASS , Thank you so much. Xx”

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Posted 6 months ago

“A genuinely helpful person who cared about me as a customer and helped me understand if I had the correct insurance cover as well as resend me a copy of my Public Liability insurance. Listened to me, helped me, very efficient and competent. Really friendly and happy. Really made my day. I felt looked after and wish there were more people like him in the customer service world, in other businesses.”

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Posted 6 months ago

“This is a great family run company, it's very reassuring to speak with someone who is evidently both experienced and knowledgeable. They are more concerned with getting it right than just making a quick sale. Very helpful, timely and personal service.”

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Posted 7 months ago

“We have used Giles Insurance Consultants for many years, and they are the NCASS preferred supplier for Insurance. Never had a reason to speak to speak to them, until we recently wanted to add Nitrogen Ice Cream to our product range, and the initial feedback from the underwriter was they would not touch us with a barge pole! With the help of Neil at Giles Insurance we wrote our risk assessment and method statement and explained all the safety features, and not only has it been added to our PL insurance we have not had to pay a penny extra. Can't recommend Giles Insurance enough, and obviously a great benefit for being a member of NCASS.”

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Posted 7 months ago

“Great service , if the owner of the company calls you personally and reassures you , you know the care .”

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Posted 7 months ago

“Brilliant service and very helpful”

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Posted 7 months ago

“Efficient and swift. Excellent service.”

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Posted 8 months ago

“Having purchased a business I shopped around for Insurance. I decided to opt for insurance cover from Simply Business who provided a favourable quote … BIG MISTAKE! On renewal I was told that I didn’t actually have the cover I had been paying for.. outrageous! I decided to speak to Giles Insurance whose expertise and knowledge immediately understood what my vintage converted horsebox was that I used for my catering business and recommended the correct cover. I would not hesitate to recommend Giles Insurance, pay the small amount extra and have the reassurance of the correct cover! Simply Business insurance is not worth the paper it is written on.”

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Posted 8 months ago

“QUICK SERVICE AND RESPONSE”

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Posted 8 months ago

“Brilliant service, very efficient and would definitely recommend. Good value for money”

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Posted 8 months ago

“Very friendly and explained everything very happy”

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Posted 9 months ago

“Very friendly and explained everything very happy”

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Posted 9 months ago

“Amazing, better than competitors and quick…thank you”

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Posted 10 months ago

“I renew year after year with Giles Insurance/NCASS due to the competitive pricing and the efficent, prompt service with documents for liability insurance for my diverse catering business. 🤩”

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Posted 10 months ago

“Really quick responses from Maria, helping me to renew my insurance for another year”

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Posted 11 months ago

“People answer the phone !!! They speak our language. The prices are competitive.”

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Posted 11 months ago

“Karen was extremely helpful, very knowledgeable and an absolute pleasure to deal with, I am very happy with the level of support and advice I received. As a new company she made everything seamless from start to finish - no stress whatsoever!”

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Posted 11 months ago

“Excellent service, very knowledgeable and friendly.”

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Posted 11 months ago

“excellent service as usual”

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Posted 11 months ago

NCASS Insurance is rated 4.9 based on 580 reviews