NCASS Insurance Reviews

Name: NCASS Insurance
Rating: 4.93

4.9 Rating 572 Reviews

99 %

of reviewers recommend NCASS Insurance

Company Reviews

Metrics

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4.9

Based on 572 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01216032524

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having purchased a business I shopped around for Insurance. I decided to opt for insurance cover from Simply Business who provided a favourable quote … BIG MISTAKE! On renewal I was told that I didn’t actually have the cover I had been paying for.. outrageous! I decided to speak to Giles Insurance whose expertise and knowledge immediately understood what my vintage converted horsebox was that I used for my catering business and recommended the correct cover. I would not hesitate to recommend Giles Insurance, pay the small amount extra and have the reassurance of the correct cover! Simply Business insurance is not worth the paper it is written on.”

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Posted 6 months ago

“QUICK SERVICE AND RESPONSE”

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Posted 6 months ago

“Brilliant service, very efficient and would definitely recommend. Good value for money”

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Posted 6 months ago

“Very friendly and explained everything very happy”

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Posted 6 months ago

“Very friendly and explained everything very happy”

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Posted 7 months ago

“Amazing, better than competitors and quick…thank you”

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Posted 8 months ago

“I renew year after year with Giles Insurance/NCASS due to the competitive pricing and the efficent, prompt service with documents for liability insurance for my diverse catering business. 🤩”

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Posted 8 months ago

“Really quick responses from Maria, helping me to renew my insurance for another year”

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Posted 8 months ago

“People answer the phone !!! They speak our language. The prices are competitive.”

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Posted 8 months ago

“Karen was extremely helpful, very knowledgeable and an absolute pleasure to deal with, I am very happy with the level of support and advice I received. As a new company she made everything seamless from start to finish - no stress whatsoever!”

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Posted 9 months ago

“Excellent service, very knowledgeable and friendly.”

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Posted 9 months ago

“excellent service as usual”

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Posted 9 months ago

“Super fast to answer any questions that I may have had. Pleasure to use such a company.”

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Posted 9 months ago

“Super helpful company....even reply to requests when the office is closed. A great company to deal with”

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Posted 9 months ago

“My insurance company gilet insurance , always contact me ahead of the expiry date to check on any changes and get the best deal to make sure I’m covered . I’m very happy with their service”

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Posted 9 months ago

“Very good communication and service with Neil.”

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Posted 9 months ago

“Great customer service, quickly amended policy for us.”

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Posted 9 months ago

“Customer service very easy and helpful all the time, even after I paid Better price for what I need”

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Posted 9 months ago

“No need to compare and request quotations from different insurance companies. you will not find better than NCASS. it's worth it Karen was so helpful and understanding, patient with me as it's my first time.”

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Posted 9 months ago

“Highly recommend Giles Insurance. Karen was so helpful and friendly and went out of her way to get me the best possible policy. Neil is absolutely brilliant too. I feel I can really trust Giles Insurance and was actually so impressed by their client care that I didn't even bother getting any other quotes! I feel safe being insured with them and they can provide anything you need for your food business cover.”

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Posted 9 months ago

NCASS Insurance is rated 4.9 based on 572 reviews