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NCASS Insurance Reviews

4.9 Rating 569 Reviews
99 %
of reviewers recommend NCASS Insurance
4.9
Based on 569 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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01216032524

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Anonymous
Anonymous  // 01/01/2019
Very friendly and explained everything very happy
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Posted 5 months ago
Very friendly and explained everything very happy
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Posted 5 months ago
Amazing, better than competitors and quick…thank you
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Posted 6 months ago
I renew year after year with Giles Insurance/NCASS due to the competitive pricing and the efficent, prompt service with documents for liability insurance for my diverse catering business. 🤩
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Posted 6 months ago
Really quick responses from Maria, helping me to renew my insurance for another year
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Posted 6 months ago
People answer the phone !!! They speak our language. The prices are competitive.
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Posted 6 months ago
Karen was extremely helpful, very knowledgeable and an absolute pleasure to deal with, I am very happy with the level of support and advice I received. As a new company she made everything seamless from start to finish - no stress whatsoever!
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Posted 7 months ago
Excellent service, very knowledgeable and friendly.
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Posted 7 months ago
excellent service as usual
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Posted 7 months ago
Super fast to answer any questions that I may have had. Pleasure to use such a company.
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Posted 7 months ago
Super helpful company....even reply to requests when the office is closed. A great company to deal with
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Posted 7 months ago
My insurance company gilet insurance , always contact me ahead of the expiry date to check on any changes and get the best deal to make sure I’m covered . I’m very happy with their service
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Posted 7 months ago
Very good communication and service with Neil.
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Posted 7 months ago
Great customer service, quickly amended policy for us.
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Posted 8 months ago
Customer service very easy and helpful all the time, even after I paid Better price for what I need
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Posted 8 months ago
No need to compare and request quotations from different insurance companies. you will not find better than NCASS. it's worth it Karen was so helpful and understanding, patient with me as it's my first time.
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Posted 8 months ago
Highly recommend Giles Insurance. Karen was so helpful and friendly and went out of her way to get me the best possible policy. Neil is absolutely brilliant too. I feel I can really trust Giles Insurance and was actually so impressed by their client care that I didn't even bother getting any other quotes! I feel safe being insured with them and they can provide anything you need for your food business cover.
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Posted 8 months ago
I'm writing to express my sincere gratitude for the exceptional service I received from Anthony while securing a new insurance policy. Throughout the entire process, Anthony was an absolute pleasure to work with. His professionalism was truly top-notch. He was knowledgeable, patient, and always took the time to answer all my questions thoroughly. He explained the various coverage options in a clear and concise manner, making it easy for me to understand and choose the policy that best suited my needs. Anthony's helpfulness went above and beyond. His dedication to ensuring I had a positive experience was truly impressive. Thanks to Anthony's expertise and guidance, securing the right insurance policy was a smooth and stress-free process. I cannot recommend him highly enough.
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Posted 8 months ago
I am amazed at the remarkable service we get from Giles. Smart intelligent and using that banned substance 'Common Sense' , while still delivering high quality commercial solutions to dreaded insurance. Only people I'd trust with our business insurance and make NCASS membership worthwhile for unearthing a gem, give Neil and his team a call, sleep better.
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Posted 8 months ago
Neil has been very easy to work with and a great help. Very professional too.
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Posted 8 months ago
NCASS Insurance is rated 4.9 based on 569 reviews