NCASS Insurance Reviews

Name: NCASS Insurance
Rating: 4.93

4.9 Rating 569 Reviews

99 %

of reviewers recommend NCASS Insurance

Company Reviews

Metrics

Info

4.9

Based on 569 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01216032524

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant, quick & stress free. I would highly recommend NCASS’ insurance team. I spoke with Chris & Sam who were extremely helpful.”

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Posted 3 years ago

“Excellent customer service, no hanging on the line for ages before answered. Very efficient in finding exact requirements; New customer enquiry to completion with documents within 30 mins. Highly recommend, and will definitely return.”

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Posted 3 years ago

“it was very straightforward to complete what was needed, which is want all of us want in these busy times”

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Posted 3 years ago

“Really helpful, Professional customer service”

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Posted 3 years ago

“Very quick quotation, great price and clear cover details. Fantastic service”

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Posted 3 years ago

“Overwhelmed with the time, effort & honest advice given to me by Chris who works at Giles Insurance. In fact whoever I spoke to was fantastic. Please speak to these guys if you need advice on insurance.”

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Posted 3 years ago

“Great service, always happy to help.”

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Posted 3 years ago

“Really helpful, really easy and quick to set up”

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Posted 3 years ago

“STRAIGHT FORWARD AND INFORMATIVE”

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Posted 3 years ago

“Good and quick to reply, with excellent customer service throughout.”

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Posted 3 years ago

“NCASS were nothing but amazing, caring and professional- the best customer service I have ever received. Then.. they put me onto Giles Insurance, and it must have been the best day of my life because I have never had such a good experience of professional customer service in my 25 years on this earth. I had made a massive mistake with my insurance (as it is my first business) and I first spoke to the boss himself, Neil Giles who was just so great to speak to, gave me loads of great advice and helped me sort my liability insurance out in no time! Seriously Neil, you have a fantastic company there!! Later on I called Giles again to sort out my vehicle insurance and I spoke to Mike, I couldn't believe my luck because Mike is just as awesome to speak to at Neil himself. He held himself in a really professional manner, whilst also listening and understanding any problems I had. I'm a little wet behind the ears when it comes to business at the moment and very new to it all. Mike and Neil really helped me, they explained everything to me and answered all my questions (no matter how dumb) with nothing but patience and positive attitudes! I believe this company to be one of the best out there, not just for their customer services but also for their competitive prices. Seriously well done guys, you should be very proud of the company you have! Absolutely brilliant!!”

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Posted 3 years ago

“Nicola was very helpful in setting up my van insurance explaining everything clearly and replying to any questions I had. A credit to this company. Thankyou”

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Posted 3 years ago

“all fast and good”

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Posted 3 years ago

“Fantastic, attentive and insightful customer service from Neil. An absolute first for me when dealing with insurance! Neil really set the bar high with his top quality service, a complete different tier of service with Giles Insurance, very knowledgeable and would highly recommend.”

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Posted 3 years ago

“I couldn't be happier with the service I received from Giles! Extremely knowledgeable and helped to arrange the right insurance for my circumstances. I will definitely continue to use Giles and would recommend to anyone who is considering using them.”

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Posted 3 years ago

“Very quick response and extremely helpful . Hundred percent recommend. Specifically Thomas Young , great customer service, kind and attentive .”

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Posted 3 years ago

“Very quick response and helpful with all my queries for public liability insurance for our mobile bar.”

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Posted 3 years ago

“Nicola was very helpful and friendly. She explained everything very well and I'm very happy with the service 🙂”

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Posted 3 years ago

“Easy process, understood everything I needed and was genuinely no fuss. Price was half that if the retail market. First class.”

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Posted 3 years ago

“Good honest insurance”

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Posted 3 years ago

NCASS Insurance is rated 4.9 based on 569 reviews