NCASS Insurance Reviews

Name: NCASS Insurance
Rating: 4.93

4.9 Rating 581 Reviews

99 %

of reviewers recommend NCASS Insurance

Company Reviews

Metrics

Info

4.9

Based on 581 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01216032524

Write Your review

Tell us how NCASS Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“STRAIGHT FORWARD AND INFORMATIVE”

Helpful Report

Posted 3 years ago

“Good and quick to reply, with excellent customer service throughout.”

Helpful Report

Posted 3 years ago

“NCASS were nothing but amazing, caring and professional- the best customer service I have ever received. Then.. they put me onto Giles Insurance, and it must have been the best day of my life because I have never had such a good experience of professional customer service in my 25 years on this earth. I had made a massive mistake with my insurance (as it is my first business) and I first spoke to the boss himself, Neil Giles who was just so great to speak to, gave me loads of great advice and helped me sort my liability insurance out in no time! Seriously Neil, you have a fantastic company there!! Later on I called Giles again to sort out my vehicle insurance and I spoke to Mike, I couldn't believe my luck because Mike is just as awesome to speak to at Neil himself. He held himself in a really professional manner, whilst also listening and understanding any problems I had. I'm a little wet behind the ears when it comes to business at the moment and very new to it all. Mike and Neil really helped me, they explained everything to me and answered all my questions (no matter how dumb) with nothing but patience and positive attitudes! I believe this company to be one of the best out there, not just for their customer services but also for their competitive prices. Seriously well done guys, you should be very proud of the company you have! Absolutely brilliant!!”

Helpful Report

Posted 3 years ago

“Nicola was very helpful in setting up my van insurance explaining everything clearly and replying to any questions I had. A credit to this company. Thankyou”

Helpful Report

Posted 3 years ago

“all fast and good”

Helpful Report

Posted 3 years ago

“Fantastic, attentive and insightful customer service from Neil. An absolute first for me when dealing with insurance! Neil really set the bar high with his top quality service, a complete different tier of service with Giles Insurance, very knowledgeable and would highly recommend.”

Helpful Report

Posted 3 years ago

“I couldn't be happier with the service I received from Giles! Extremely knowledgeable and helped to arrange the right insurance for my circumstances. I will definitely continue to use Giles and would recommend to anyone who is considering using them.”

Helpful Report

Posted 3 years ago

“Very quick response and extremely helpful . Hundred percent recommend. Specifically Thomas Young , great customer service, kind and attentive .”

Helpful Report

Posted 3 years ago

“Very quick response and helpful with all my queries for public liability insurance for our mobile bar.”

Helpful Report

Posted 3 years ago

“Nicola was very helpful and friendly. She explained everything very well and I'm very happy with the service 🙂”

Helpful Report

Posted 3 years ago

“Easy process, understood everything I needed and was genuinely no fuss. Price was half that if the retail market. First class.”

Helpful Report

Posted 3 years ago

“Good honest insurance”

Helpful Report

Posted 3 years ago

“Very easy to deal with and enabled me to take out my policy very promptly when needed. Very helpful & ensured I had absolutely the right policy for my business needs. Would highly recommend!”

Helpful Report

Posted 3 years ago

“Top customer service from Nicola Taylor”

Helpful Report

Posted 3 years ago

“I got great advice on adding a new insurance product to our existing policies. My options were explained clearly, honestly and with a good understanding of my business needs. Thank you!”

Helpful Report

Posted 3 years ago

“Very competitive quote, and efficient service. Staff were very helpful and efficient.”

Helpful Report

Posted 3 years ago

“The customer service was really quick and very helpful!”

Helpful Report

Posted 3 years ago

“Very impressed with how fast and straight forward they made the experience for me. I wish I would of discovered them sooner. Will be returning with more business in different fields.”

Helpful Report

Posted 3 years ago

“Boutique, Friendly, Professional, Informative - great service . Thanks”

Helpful Report

Posted 3 years ago

“Very easy and fast!!!!!!!!”

Helpful Report

Posted 3 years ago

NCASS Insurance is rated 4.9 based on 581 reviews